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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

A modern hotel room with a kitchenette, a bed, a desk, and a view of the outdoors.
A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.
A modern hotel room with a blue sofa, a painting, a floor lamp, a wooden cabinet, and a built-in sink.
A breakfast bar with a variety of food options including cereal, fruit, yogurt, eggs, and milk.
A modern living room with a blue sofa, a floor lamp, a large window with a view of trees, and a radiator.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$255
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪15 min walk‬
  • Place, Mission Santa Cruz
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Courtyard View

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Courtyard View

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Room, 2 Queen Beds, Courtyard View

8.8 out of 10
Excellent
(6 reviews)
  • Desert view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, Multiple Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(130 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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A hotel room with a large bed, a bathroom with a bathtub, and a wooden floor.

Comfort Inn Santa Cruz North

Westside Santa Cruz
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,353 reviews
The price is NZ$190
includes taxes & fees
15 Nov - 16 Nov
Comfort Inn Santa Cruz North

About the area

Santa Cruz

At Holiday Inn Express Hotel & Suites Santa Cruz by IHG you'll be 2.5 km (1.6 mi) from Santa Cruz Beach Boardwalk and 3.5 km (2.2 mi) from Monterey Bay. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Westside Santa Cruz hotel include Mystery Spot and Roaring Camp Railroads.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 15 min walk - 1.3 km
  • Santa Cruz Mission State Historic Park - 15 min walk - 1.3 km
  • Santa Cruz Museum of Art and History - 18 min walk - 1.5 km
  • Mission Santa Cruz - 18 min walk - 1.5 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Similar properties

A hotel room with a large bed, a bathroom with a bathtub, and a wooden floor.
Comfort Inn Santa Cruz North
Westside Santa Cruz
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,353 reviews
The price is NZ$190
includes taxes & fees
15 Nov - 16 Nov
Comfort Inn Santa Cruz North

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 3 Nov 2026 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a covered self car park with in/out privileges for USD 20.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz by IHG is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to November).

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 776 out of 1293 reviews
Rating 8 - Good. 275 out of 1293 reviews
Rating 6 - Okay. 136 out of 1293 reviews
Rating 4 - Poor. 50 out of 1293 reviews
Rating 2 - Terrible. 56 out of 1293 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Safe and near restaurants.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so comforting and stress free.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very nice room; great amenities
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to a few restaurants. The breakfast was only fair.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Loved the pool too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean easy parking and good friendly and good location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , clean & safe!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was very comfortable to stay there. The staff were very friendly and accomodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room clean halls big breakfast selection
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really great. room, pool, breakfast Great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants nearby, cozy and comfortable rooms. Good breakfast and accommodating staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, newly remodeled. The continental breakfast was great! Highly recommend, only 10 minutes from the boardwalk by car and a 20 minute walk.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff is friendly. The only downside was the level of noise for rooms by the pool and there was small child running back and forth for a couple hours above us first thing in the morning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women at the front desk when I check in was very nice and quick ! I thought she was awesome !
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were great, quiet room and breakfast with options.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable mattress. Excellent breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything has been great!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean. Mattresses and pillows were adequate.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in May 2026