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Four Seasons Resort Rancho Encantado Santa Fe

5.0 star property
Luxury resort with full-service spa and 24-hour fitness centre

Photo gallery for Four Seasons Resort Rancho Encantado Santa Fe

Terrace/patio
Couples treatment room(s), body treatments, hot stone massages
Deluxe Room, 2 Queen Beds, Non Smoking
Property entrance
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Hot tub
  • Room service
The current price is NZ$1,208
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
198 State Road 592, Santa Fe, NM, 87506
  • Place, Santa Fe Opera
    ‪3 min drive‬
  • Place, Santa Fe Plaza
    ‪9 min drive‬
  • Place, Loretto Chapel
    ‪9 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Patio

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Patio

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 72 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 72 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Encantado)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom (Encantado)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 102 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Encantado)

Premium bedding, down duvets, minibar, in-room safe

Suite, Accessible (Encantado)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rancho)

Suite, 1 Bedroom (Rancho)

Suite, 1 Bedroom (Rancho)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 102 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 59 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Accessible, Non Smoking (Interconnecting)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Accessible, Non Smoking (Interconnecting)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Casita)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Casita)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the area

Santa Fe

A luxury stay in Santa Fe awaits you at Four Seasons Resort Rancho Encantado Santa Fe. You'll be 2.2 km (1.4 mi) from Glenn Green Galleries & Sculpture Garden and 3.2 km (2 mi) from Shidoni Foundry. Highlights at this family-friendly resort include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and Ayurvedic treatments. The fine-dining restaurant, Terra, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Terra Bar is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. Plus you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Santa Fe resort, you'll be 13.2 km (8.2 mi) from Santa Fe Plaza.
View more Resorts in Santa FeOpens in a new window

What's nearby

  • Glenn Green Galleries & Sculpture Garden - 2 min drive - 2.6 km
  • Santa Fe Plaza - 9 min drive - 13.0 km
  • Loretto Chapel - 9 min drive - 13.4 km
  • Meow Wolf - 17 min drive - 23.1 km
  • Ski Santa Fe - 31 min drive - 32.7 km

Getting around

  • Santa Fe Depot - 11 min drive
  • Santa Fe, NM (SAF-Santa Fe Municipal) - 21 min drive

Restaurants

  • ‪Panda Express - ‬9 min drive
  • ‪Cottonwood Kitchen - ‬4 min drive
  • ‪Atrisco Cafe & Bar - ‬9 min drive
  • ‪Gabriel's - ‬6 min drive
  • ‪Starbucks - ‬9 min drive

About this property

Four Seasons Resort Rancho Encantado Santa Fe

Luxury resort with full-service spa and 24-hour fitness centre
Four Seasons Resort Rancho Encantado Santa Fe offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this resort measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Four Seasons Resort Rancho Encantado Santa Fe. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Santa Fe resort is smoke free.

  • 65 guestrooms or units
  • 2 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Seasons Resort Rancho Encantado Santa Fe offers 65 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and iPod docking stations. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

48-inch LCD televisions come with satellite channels, DVD players and pay-per-view films. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and a safe. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

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Exterior
Bishop's Lodge, Auberge Collection
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  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 87 reviews
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Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 40 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Terra
  • Terra Bar

Things to do

  • 24-hour gym
  • Books
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels
  • DVD player
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 64.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Self-parking
  • Shuttle service
  • Spa access
  • Hot tub access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 40 for adults and USD 10 to 30 for children
  • Airport shuttle fee: USD 258 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Rancho Encantado
Four Seasons Rancho Encantado Santa Fe
Four Seasons Resort Rancho Encantado
Four Seasons Resort Rancho Encantado Santa Fe
Encantado Resort Santa Fe
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe Resort
Four Seasons Resort Rancho Encantado Santa Fe Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe Resort Santa Fe

Frequently asked questions

What is the cancellation policy at Four Seasons Resort Rancho Encantado Santa Fe?

Four Seasons Resort Rancho Encantado Santa Fe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Resort Rancho Encantado Santa Fe?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Four Seasons Resort Rancho Encantado Santa Fe on 14 Dec 2025 start from NZ$1,094.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Four Seasons Resort Rancho Encantado Santa Fe?

Yep, there is an onsite spa at Four Seasons Resort Rancho Encantado Santa Fe. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Four Seasons Resort Rancho Encantado Santa Fe have a pool?

Four Seasons Resort Rancho Encantado Santa Fe has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Four Seasons Resort Rancho Encantado Santa Fe a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Seasons Resort Rancho Encantado Santa Fe.

Is Four Seasons Resort Rancho Encantado Santa Fe family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Four Seasons Resort Rancho Encantado Santa Fe is a hit with families.

Are there hot tubs in the rooms at Four Seasons Resort Rancho Encantado Santa Fe?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Resort Rancho Encantado Santa Fe serve breakfast?

Yeah, cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Four Seasons Resort Rancho Encantado Santa Fe?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Seasons Resort Rancho Encantado Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Resort Rancho Encantado Santa Fe?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Four Seasons Resort Rancho Encantado Santa Fe?

Furry friends are welcome at Four Seasons Resort Rancho Encantado Santa Fe, with food and water bowls on offer.

Four Seasons Resort Rancho Encantado Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 197 out of 264 reviews
Rating 8 - Good. 42 out of 264 reviews
Rating 6 - Okay. 16 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 2 out of 264 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Travelled with group
Liked: Staff & service
Would not recommend this property given the price - poorly managed, grounds are weedy and unkept, no sundry store, no service after 10pm and the pool deck is lackluster. Casitas are very nice and housekeeping was very responsive. Stay at the Bishop’s Lodge - beautiful property with excellent staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

ILAN, Peru

Liked: Cleanliness, staff & service, property conditions & facilities
Food options were good, but limited. The scenery was breathtaking as well as the nearby Santa Fe and the tours we took to the Indian reservation and Los Alamos
Stayed 4 nights in Jul 2025

10/10 Excellent

MIHAELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Giselle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our first time staying at a Four Seasons, and while the hotel is absolutely beautiful, and the location was lovely, it really was not what we expected from a 5 star hotel at this price point. For us, the big differentiator between a 4 and 5 star hotel comes down to the service, and unfortunately there were just a lot of little things that piled up and left us feeling disappointed. They lost some groceries we got delivered (eventually found them a day later after we bought more), only serviced the room once per day even though the website says twice, it took 45 minutes (not exaggerating) to get a lemonade and chips at the pool (and they got the order wrong), and we were upsold a suite because we were told it was private, but the back patio looked over the parking lot with people walking by all day. Also, on our last night, someone called our room at nearly 9pm (we were getting ready for bed) to ask if we wanted turn down or needed any towels. It was just very weird. Everyone was very polite and sweet, but it’s like nothing was ever quite “right.” The bed was very comfy and the room was spacious. The location is unbeatable. The place has a ton of potential. But I just expected something more “special.” We’ve stayed at the Peninsula and Intercontinental, and the service was just on another level. If I’m going to spend that kind of money again, I’d go somewhere that will deliver the equivalent service.
Stayed 4 nights in May 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property … amazing staff I think that is the most valuable asset of this four seasons. B they made our stay wonderful and went out of their way to make us comfortable.. highly recommend it .
Stayed 6 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a magical time! Must do: guided hike with Amy! We loved every second of our time here-will be back for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort with Santa Fe architecture! We will definitely be back
Stayed 2 nights in Feb 2025

8/10 Good

Theodore

Stayed 4 nights in Feb 2025

10/10 Excellent

Celso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different from a regular Four Seasons. Rooms are like little Casitas. Staff is very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 2 nights in Jul 2024

6/10 Okay

Beth

Stayed 1 night in Jun 2024

10/10 Excellent

traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl's Spa weekend

Fantastic trip for a girl's spa weekend. Everything was exceptional -- only flaw is that the wifi and cell service is spotty at best. However, if you are going to unplug and rewind -- that can work in your favor! Forced us to truly step away from everyday lives and just relax. Hotel staff is fantastic! Friendly, helpful and kind. Beds are to die for! Food was incredible. Definitely go back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

IUMY

Stayed 3 nights in Apr 2024

10/10 Excellent

gary, Calistoga

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resort hotels we have had the pleasure of visiting. I cannot recommend this hotel strongly enough!
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous landscape, year round pool, super friendly staff
Stayed 5 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

elizabeth

This is paradise. The staff is exquisite and attentive. The food is outstanding at Terra and their location is pure.
Stayed 4 nights in Mar 2024

4/10 Poor

Verified traveller

Liked: Cleanliness

Just Not a Good Four Seasons experience

I’ve stayed at 18 different Four Seasons properties around the world. This one is just not worthy of the Four Seasons name. I don’t even know how to explain it - maybe it was just because we came in January, and maybe that’s a rotten time to come. Starting with an unbelievably foul methane smell right at the front desk, to agonizingly slow service in the bar, to no-show services that were offered,…….it was just a not-good experience. Even great hotels get it wrong sometimes, so I’m just going to assume this was one of those times. It seemed like it just wasn’t meant to be. We won’t be back, and we suggest if you are going, do it some other time than January. Just bein’ honest.
Stayed 1 night in Jan 2024

10/10 Excellent

Marie-Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come on Four Seasons, get with it...

Everything and everyone was excellent. But for environment conscientious guests it was a disappointment that they did not give the opportunity to let the guests decide to reuse towels and bed linens, there was no recycle waste basket in the room and in the restaurant and bar they are still using plastic straws...
Stayed 4 nights in Jul 2023

4/10 Poor

Denis

Travelled with partner
Disliked: Property conditions & facilities
Oh my. This should not be a Four Seasons branded property at all. Nearly empty with guests, and after seeing their outdated, grubby pool area and other amenity areas, we checked out within the hour and moved to another hotel (with thanks to the Four Season general manager who facilitated this at my request). We will try this "resort" again after they complete a promised (long-overdue) renovation later in 2023.
Stayed 3 nights in May 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating and friendly

The staff was so friendly and accommodating. Beautiful views. Heated outdoor pool, we swam in the March rain.
Stayed 2 nights in Mar 2023

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The in-room fireplace service was an excellent touch during the March season when the nights are still a bit chilly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rachel

Stayed 1 night in Feb 2023