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Palace Modern Hotel at the Plaza

2.0 star property

Photo gallery for Palace Modern Hotel at the Plaza

Premium bedding, down duvets, desk, laptop workspace
Lobby sitting area
Interior entrance
TV
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$368
includes taxes & fees
7 July - 8 July

Explore the area

View map
105 E Marcy St, Santa Fe, NM, 87501
  • Place, Santa Fe Plaza
    ‪3 min walk‬
  • Place, Cathedral Basilica of Saint Francis of Assisi
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪7 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 2

TV

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 2

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Queen Bed with Sofa bed, Non Smoking Room 5

Premium bedding, down duvets, desk, laptop workspace

Luxury Suite, 1 Queen Bed with Sofa bed, Non Smoking Room 5

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking Room 16

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking Room 16

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking Room 16

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking Room 8

Deluxe Room, 1 King Bed, Non Smoking Room 8

Deluxe Room, 1 King Bed, Non Smoking Room 8

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Non Smoking Room 9

Classic Room, 1 King Bed, Non Smoking Room 9 | Living area

Classic Room, 1 King Bed, Non Smoking Room 9

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking, Patio Room 10

Superior Room, 1 King Bed, Non Smoking, Patio Room 10

Superior Room, 1 King Bed, Non Smoking, Patio Room 10

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Non Smoking Room 11

Classic Room, 1 King Bed, Non Smoking Room 11

Classic Room, 1 King Bed, Non Smoking Room 11

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Non Smoking Room 12

Classic Room, 1 King Bed, Non Smoking Room 12

Classic Room, 1 King Bed, Non Smoking Room 12

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking Room 13

Deluxe Room, 1 King Bed, Non Smoking Room 13

Deluxe Room, 1 King Bed, Non Smoking Room 13

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking Room 14

Deluxe Room, 1 King Bed, Non Smoking Room 14

Deluxe Room, 1 King Bed, Non Smoking Room 14

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking Room 15

Deluxe Room, 1 King Bed, Non Smoking Room 15

Deluxe Room, 1 King Bed, Non Smoking Room 15

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 3

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 3

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 3

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Non Smoking Room 6

Luxury Suite, 1 King Bed, Non Smoking Room 6

Luxury Suite, 1 King Bed, Non Smoking Room 6

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 4

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 4

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 4

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 1

TV

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking Room 1

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking Room 7

Deluxe Room, 1 King Bed, Non Smoking Room 7

Deluxe Room, 1 King Bed, Non Smoking Room 7

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms Adjoining Rooms 1 & 2

Premium bedding, down duvets, desk, laptop workspace

Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms Adjoining Rooms 1 & 2

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms Adjoining Rooms  5& 6

Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms Adjoining Rooms  5& 6

Family Suite, 2 Bedrooms, Non Smoking, Connecting Rooms Adjoining Rooms  5& 6

  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About the area

Santa Fe

Palace Modern Hotel at the Plaza puts you in the heart of Santa Fe, within just a 10-minute stroll of popular attractions like Santa Fe Plaza and Loretto Chapel. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The sushi bar, Izmi, serves Japanese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free parking nearby. .Attractions within a 10-minute drive of this Downtown Santa Fe hotel include Canyon Road and Meow Wolf.

What's nearby

  • Santa Fe Plaza - 3 min walk - 0.3 km
  • Palace of the Governors - 3 min walk - 0.3 km
  • Cathedral Basilica of Saint Francis of Assisi - 3 min walk - 0.3 km
  • Loretto Chapel - 7 min walk - 0.6 km
  • Georgia O'Keefe Museum - 7 min walk - 0.6 km

Getting around

  • Santa Fe Depot - 17 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal) - 21 min drive

Restaurants

  • ‪Plaza Cafe Downtown - ‬6 min walk
  • ‪San Francisco Street Bar & Grill - ‬6 min walk
  • ‪The French Pastry Shop - ‬5 min walk
  • ‪The Shed - ‬4 min walk
  • ‪La Mama - ‬3 min walk

About this property

Palace Modern Hotel at the Plaza

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This Santa Fe hotel is smoke free.

  • 16 guestrooms or units
  • 2 dining venues
  • Charging station for electric cars
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Palace Modern Hotel at the Plaza offers 16 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. This Santa Fe hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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4.4 out of 5, Excellent, 1,265 reviews
The price is NZ$366
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 322 metres

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Izmi
  • The Mud Hut by Agapao
  • Versons Mexican Cocina

Things to do

  • Art gallery

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift (single-level property)
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 237621

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Modern At The Plaza Santa Fe
Palace Modern Hotel at the Plaza Hotel
Palace Modern Hotel at the Plaza Santa Fe
Palace Modern Hotel at the Plaza Hotel Santa Fe

Frequently asked questions

What makes Palace Modern Hotel at the Plaza a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Palace Modern Hotel at the Plaza.

How much does it cost to stay at Palace Modern Hotel at the Plaza?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Palace Modern Hotel at the Plaza on 7 Jul 2026 start from NZ$368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Palace Modern Hotel at the Plaza?

No, Palace Modern Hotel at the Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Palace Modern Hotel at the Plaza?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palace Modern Hotel at the Plaza?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palace Modern Hotel at the Plaza?

No, pets are not allowed.

Palace Modern Hotel at the Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 2 out of 59 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the entire experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great hotel. Newly remodeled and very nice. Comfortable. Nice furnishings. Great location 3 minutes from The Plaza. Very quiet. Highly recommend. Would stay here again for sure.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and beautifully decorated room. The one thing that really threw me off was the parking garage is two blocks away. Very grateful to have parking in this area but wish I would have known how far it was before I booked, as a solo female it was uncomfortable walking back to my room, the parking its self has security and was very safe.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here! It was quiet, but surrounded by cute shops and delicious restaurants. We loved walking around the neighborhood and coming back to the serenity of our room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect accommodations!

Loved the accommodations, the location and the decor. Perfect for a long weekend getaway. Centrally located to everything we wanted to do. Would definitely stay again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Excellent location, very luxurious. Only negative thing was rock-hard bed - very uncomfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern touch (as referenced by the name) 😉 on a historic property centrally located near amazing shopping and restaurants. 5⭐️ We will definitely be back!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place near everything
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Raelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patricia Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, but disappointing that there was no breakfast facility on the premises
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and beautiful

It was a beautiful property
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing experience !! Loved it
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & well decorated, but small. No front desk help or tv service. I had to log into my accounts to watch tv. Great location with plenty of walkable dining options! Love the modern style!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the concept. Immaculate and comfortable. They could improve mattress for the bed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mary Ann

Liked: Amenities, property conditions & facilities
Lovely space, clean and crisp linens, great location, quiet, high quality. Would like to be able to open the window.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is actually the first hotel review I’ve ever written even though i travel 3-5 times a year—and I felt it was warranted. I travel often and usually stay at 4-star hotels or better, so I tend to have pretty high standards. This property exceeded expectations. It was extremely clean, very well managed, and everything felt thoughtfully maintained. Don’t be alarmed that there’s no traditional front desk. They provide a phone number and email, and they are incredibly responsive—honestly more attentive than many staffed desks I’ve encountered. I had seen a few comments about the bathroom not being private, but there is a curtain that fully blocks visibility. If you want extra privacy, you can easily turn on the TV or ask your guest to step out—there’s a comfortable lobby area available as well. The property also felt very safe. There is parking available—while it’s off-site, it’s an easy 3–5 minute walk. There’s also a convenient loading/unloading area right in front of the hotel, so you can drop off your bags before parking. The location is hard to beat—about a 3–5 minute walk to the Santa Fe Plaza, restaurants, and major tourist spots. Overall: clean, well-run, responsive, safe, and perfectly located. Highly, highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The online check in made things quicker and easier. I didn't get my email regarding codes and how to's but emailed the facility and received instructions immediately. Room was very clean and the property quiet. I would absolutely stay here again and have already recommended it to family and friends.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s cute
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Palace Modern pros and cons

It was very quiet, and a nice, modern room. Big bonus being just a block or so from the plaza and near many restaurants. Neg's. A small room with no view.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Be prepared that the property has no on-site staff. And response to your questions aren't very timely. That said, we had no issues. Amenities are nice. The property is well-kept, very clean and new smelling. And nice eye-catching addition is the small art gallery that is right off the lobby. Oh, and parking, while complimentary, is a block and a half away. Not far but not on site.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Sleek in Santa Fe

Sleek concept that rivals swank New York hotel experiences. All check-in/check-out operations are done using keypad entry, and amenities/towels/necessities are available in a well-stocked communal closet. Concierge, when needed, are easily reached via phone and are pleasant and accommodating. Location is second to none, with fantastic coffee just next door and a one-block walk to the plaza. The parking is two blocks away at the convention center lot with the entrance on S Federal Pl., but is no issue if you don’t mind a short, pleasant walk back to the hotel. Beds are comfortable, rooms are spotless, and the shower doubles as a steam room for those visiting from sea level. A lovely gallery operates from the lobby, featuring local artists. The view from my room resembled that of a New York hotel, albeit a beige stucco wall rather than brick, but offered enough natural light to stir me awake so i could take to the streets. I look forward to my next stay.
Single king bed room
Palace Modern Gallery
Palace Modern Gallery
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verle

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, clean and comfortable. It is within walking distance of “Old Town Santa Fe.” While there was a very nice lady in the gallery in the building that helped me, the check in was somewhat confusing. Parking was four blocks away and there was only one on-street loading and unloading spot. When I tried to enter the parking garage, my parking garage card did not work. I traveled back to the hotel, the gallery lady helped me call someone from the hotel. I got another card, drove back, parked and walked back. A reception free Check in is ok, until something goes wrong. All that said, would I stay there again…probably, but I would check around first.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was pretty as you can see online, but there were some inconveniences. One is for parking. You had to get a card out of your room and then drive about a block away to a parking garage and use the card to get into the garage. And the garage is closed at night. The other thing is, I was in room 12 and in the early morning hours, every so often there was a tapping or knocking sound in the wall between me and the other room. Thankfully, I knew that the sound was because of the heating ducts so when the night is cold and the heater would go on, it would make that sound. The owners might find a simple fix for that online, I found something about moving the heating unit outside, that can kind of adjust the duct system. I chose this hotel because of the newer construction, and I’m very sensitive to mold and artificial fragrances that can be in some hotels. And it did seem to be free from those things. But I couldn’t get a very good sleep because of the tapping sound. It would also be nice if the windows could open a little bit to get some fresh air in there, along with a screen. This is a niche hotel that would be good for some people that would enjoy the nice artsy neighborhood, but have plenty of energy. And it’s not very disability accessible because of the downtown parking situation. Other than the tapping noise in my wall it was quiet in the hotel. I also brought my loud air purifier with me but that didn’t cover the tapping noise.
Decor
Room 12 and possibly 11 have the tapping from heating ducts running
Neighborhood
Stayed 1 night in Feb 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconvenient parking setup/ Not for solo travelers

Traveling solo, I was concerned about the parking situation, but the description mentioned a reserved space for unloading at the front of the property and parking garage access. So I booked it. Prior to arrival at 6:30pm, I learned that the garage access card would need to b retrieved from my room upon arrival. Since I expected to use the reserved space for unloading, I was good with this arrangement. However, upon my arrival the reserved space was occupied, so I drove around a bit hoping the spot would open up. It didn’t, for a couple hours. I found an open spot a few blocks away (normally u hv to pay, but it was after 5pm). Again, I was traveling solo, so I was the only one that could run in with luggage and grab the garage access card. I sent a note to the hotel host. The response was - sorry. Also note that the parking garage is located across from the post office (map it) and NOT next door in the garage by the hotel. They mention it’s only 2 blocks away, but it’s a solid 10 min brisk walk from car door to hotel room door. Not convenient if u hv ski gear to carry each day. During the remainder of my stay, a car was PARKED (not loading) in the reserved spot almost the entire time. This was during low season! Good luck during high season. With their invisible service, you’re on ur own. That includes any parking issues. There is no effort to keep their reserved space open for guests.
Stayed 2 nights in Feb 2025