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Hotel Universal

2.0 star property
Hotel with a 24-hour front desk, a short walk to Santiago de Compostela Cathedral

Photo gallery for Hotel Universal

Reception
Exterior
Reception
Premium bedding, desk, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Santiago de Compostela Tourism Office
    ‪4 min walk‬
  • Obradoiro Square
    ‪7 min walk‬
  • Santiago de Compostela Cathedral
    ‪7 min walk‬
  • Santiago de Compostela (SCQ-Lavacolla)
    ‪23 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Combined shower/bathtub, hair dryer, towels

Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

About the area

Santiago de Compostela

At Hotel Universal you'll be within steps of Galicia Plaza and Fundacion Eugenio Granell. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a coffee shop/cafe, free newspapers in the lobby and tour/ticket assistance. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of car rentals on site. .With a stay at this Santiago de Compostela City Centre hotel, you'll be 0.6 km (0.4 mi) from Santiago de Compostela Cathedral.

What's nearby

  • Galicia Plaza - 1 min walk - 0.1 km
  • Santiago de Compostela Tourism Office - 4 min walk - 0.3 km
  • University of Santiago de Compostela - 4 min walk - 0.4 km
  • Obradoiro Square - 7 min walk - 0.6 km
  • Santiago de Compostela Cathedral - 7 min walk - 0.6 km

Getting around

  • Santiago de Compostela Station - 10 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 23 min drive

Restaurants

  • ‪Mesón Cestaños - ‬3 min walk
  • ‪Porta Faxeira - ‬3 min walk
  • ‪La Tita - ‬3 min walk
  • ‪Mercado la Galiciana - ‬2 min walk
  • ‪Antollos pinchos e viños - ‬2 min walk

About this property

Hotel Universal

Hotel with a 24-hour front desk, a short walk to Santiago de Compostela Cathedral
There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Universal.

This Santiago de Compostela hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Universal offers 54 accommodations with a hairdryer. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

What is the cancellation policy at Hotel Universal?

Hotel Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Universal?

The closest beach to Hotel Universal is Praia Fluvial de Pontevea (12.9 km).

Does Hotel Universal serve breakfast?

Yeah, buffet brekkie is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universal?

No, Hotel Universal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Universal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universal?

No, pets are not allowed.

Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 253 out of 656 reviews
Rating 8 - Good. 265 out of 656 reviews
Rating 6 - Okay. 106 out of 656 reviews
Rating 4 - Poor. 22 out of 656 reviews
Rating 2 - Terrible. 10 out of 656 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late due too delayed flight. Room was clean & comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

aline

Liked: Room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

4/10 Poor

Bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible value for money

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

suzanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeannie, Vienna

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Saint John

Travelled with group
Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesenia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

Yoshiyuki, Whippany

Travelled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024