8/10 Good
Andrew James
19 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is great - walkable to MUT or to the Costanera Centre, both of which have good shopping and food. Our Suite was clean and comfortable - we noticed the size of standard rooms as we walked down the corridor and they looked cramped; I’d stay here again BUT wouldn’t book anything less than a Suite (which comes with a small sofa/couch). The room was good apart from the bathroom sink which was tiny with a huge tap, so you could wash your hands but it was hard to clean your teeth without spitting toothpaste all over the tap or countertop. Room included a mini-fridge. Breakfast was a simple buffet with limited selection. In hindsight. I should not have paid extra to include the hotel breakfast, but should have eaten out. There’s a place called “brekkie” almost opposite the hotel, or a great gluten-free place called “VOP” about 6 minutes walk away - both were way better value than the hotel breakfast.
DO NOT PAY for your room (when you check in) in CLP cash or on a debit card because they add tax - pay when you book through Hotels.com, or at check-in by USD Cash or Credit Card only (not CLP cash or any Debit Card).
Just to repeat, we would stay here again BUT in a Suite, and would not pay the extra for breakfast, but would eat elsewhere.
Andrew James
Stayed 1 night in Dec 2025