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Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, a quick walk to Costanera Center

Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Exterior detail
Lounge
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
The current price is NZ$153
1 Nov - 2 Nov

Explore the area

View map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Place, Costanera Center
    ‪5 min walk‬
  • Place, Palacio de la Moneda
    ‪6 min drive‬
  • Place, San Cristobal Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Santiago

Four Points by Sheraton Santiago puts you in the centre of Santiago, 0.4 km (0.3 mi) from Costanera Center and 2.5 km (1.6 mi) from Clinica Santa Maria. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Buganvilia Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bar 111 is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool and gym. 5 meeting rooms, a business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Providencia hotel, you'll be 3.7 km (2.3 mi) from San Cristobal Hill and 4.9 km (3.1 mi) from National History Museum.

What's nearby

  • Costanera Center - 5 min walk - 0.4 km
  • Parque Arauco Mall - 4 min drive - 4.3 km
  • Palacio de la Moneda - 6 min drive - 5.4 km
  • San Cristobal Hill - 6 min drive - 2.7 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 25 min drive

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Café Ka - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • ‪La Burguesía - ‬1 min walk
  • ‪Tacu Tacu - ‬1 min walk

About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, a quick walk to Costanera Center
Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2002
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Four Points by Sheraton Santiago offers 127 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

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Interior detail

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (CLP 9,000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 September 2025 to 30 October 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Santiago?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Santiago on 1 Nov 2025 start from NZ$152.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Santiago?

Yep, Four Points by Sheraton Santiago has a secured covered self car park for CLP 9000 per day. Onsite parking is limited.

Does Four Points by Sheraton Santiago have a pool?

Four Points by Sheraton Santiago has a seasonal outdoor pool. The pool is open from November to April. The property will be renovating the swimming pool from September 16 2025 until October 30 2025 (completion date subject to change).

What luxury perks are available at Four Points by Sheraton Santiago?

Four Points by Sheraton Santiago features a health club, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Points by Sheraton Santiago a romantic place to stay?

Al fresco dining and winery tours, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Santiago.

Is Four Points by Sheraton Santiago family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Santiago is a hit with families.

Does Four Points by Sheraton Santiago serve breakfast?

You bet, buffet breakfast is offered on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton Santiago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Santiago?

No, pets are not allowed.

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 628 reviews
Rating 8 - Good. 217 out of 628 reviews
Rating 6 - Okay. 57 out of 628 reviews
Rating 4 - Poor. 16 out of 628 reviews
Rating 2 - Terrible. 10 out of 628 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

christinne

Stayed 7 nights in Jun 2025

8/10 Good

Ines, SANTA ANA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable
Stayed 3 nights in Apr 2025

8/10 Good

Troy E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Fabrício

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Construction to access the hotel was disturbing.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, Highlands Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

James, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025

8/10 Good

Biswajit, Sammamish

Stayed 1 night in Mar 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to stores and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

jose guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor experience they are having a big renovation and they don’t let you know until you get there. The mattress it’s the worst mattress I’ve slept on, the carpet is ugly and old
Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Stayed 3 nights in Mar 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a vibrant area with lots of young people, bars and restaurants. It was within easy walking distance of the Costanera Tower and shopping centre, plus parks. We always felt safe although we typically don't go out at night. There is some road construction going on in front of the building, which causes a bit of dust and noise, however, this didn't affect our stay any.
Stayed 3 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel near the Costanera Tower & Mall

The hotel is very clean in a nice area. There are many restaurants within steps and a large shopping mall nearby. The rooms are comfortable. The roof top pool is refreshing on a hot day and has wonderful views. However; you must use two flights of stairs to access it. The breakfast was great with a wide variety of items including fresh omelets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Manassas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We artived at 10:30 in the morning and they were able to give us a room right away. Major points for this.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nineb

Stayed 1 night in Jan 2025

4/10 Poor

CRISTIAN

Disliked: Staff & service

We expect more from this hotel

The hotel is overvaluated, high price for the service and quality received, reception staff not friendly, bathroom items need updating, no service laundry same day, housekeeping delivered my washed clothes in another room. Around the hotel have nice restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marilia Batistuta

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025