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Hotel Alcala del Rio

3.5 star property

Photo gallery for Hotel Alcala del Rio

A swimming pool with lounge chairs and tables, a covered seating area, and a building entrance with a dining area visible inside.
Exterior
A hallway with a tiled floor, a wooden partition with intricate designs, a mirror, and a table with a lamp.
Reception
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$139
18 July - 19 July

Explore the area

View map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Place, Sculpture Park
    ‪8 min walk‬
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Place, Costanera Center
    ‪18 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Double Room

A neatly made bed with a quilted cover, a wooden headboard, and a bedside table with a lamp.

Double Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Two single beds with wooden headboards, a bedside table with a lamp, and a yellow curtain.

Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A neatly made bed with a brown bedspread and a white stripe, a wooden headboard, a framed picture on the wall, and a bedside table with a lamp.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Santiago

At Hotel Alcala del Rio you'll be within just a 10-minute stroll of Municipal Market of Providencia and Sernatur. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Other amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Providencia hotel include Costanera Center and Plaza de Armas.

What's nearby

  • Municipal Market of Providencia - 6 min walk - 0.5 km
  • Sculpture Park - 8 min walk - 0.7 km
  • Clínica Indisa - 9 min walk - 0.8 km
  • Santiago Metropolitan Park - 10 min walk - 0.9 km
  • Costanera Center - 18 min walk - 1.6 km

Getting around

  • Parque Almagro Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • ‪El Ancla Restaurant - ‬4 min walk
  • ‪Meeting Cafe - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Mix it (de sammich) - ‬2 min walk
  • ‪Lusitano - ‬3 min walk

About this property

Hotel Alcala del Rio

A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2691 square feet (250 square metres) and includes a conference centre. An area shuttle within 250 km and a theme park shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Hotel Alcala del Rio. The hotel can provide concierge services and wedding services.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Continental breakfast (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Lift
  • No smoking on site
Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (70 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcala del Rio

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 5:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Alcala del Rio?

Hotel Alcala del Rio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alcala del Rio?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Alcala del Rio on 18 Jul 2026 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alcala del Rio have a pool?

Hotel Alcala del Rio has an outdoor pool. The pool is open 11:00 AM to 5:00 PM.

Does Hotel Alcala del Rio serve breakfast?

You bet, free continental breakfast is offered weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Alcala del Rio?

No, Hotel Alcala del Rio does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alcala del Rio?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alcala del Rio?

No, pets and service animals are not allowed.

Hotel Alcala del Rio Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 73 reviews
Rating 8 - Good. 20 out of 73 reviews
Rating 6 - Okay. 17 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities
Exelent service Exelent locations…
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with amazing cafes and friendly people. The room was adequate and the bed was very comfortable. The air conditioning was just enough to make the room cool enough to get a good sleep. Staff extra friendly. Excellent boutique hotel in a very fine neighborhood where you can feel safe even after night walking around. Bravo!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024
Verified

4/10 Poor

DEBORA

Liked: Staff & service
Disliked: Cleanliness
A piscina não funciona, fechei essa hospedagem por causa da piscina e nao podemos usa la em nenhum dia. E na descrição estava que no local tinha piscina
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, bueno el desayuno, las almohadas y la cama muy cómodas. El staff muy atento en especial Johnattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities
Quarto excelente, limpo e em boas condições, equipe simpática.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria De Los Angeles

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passei algumas noites, mas tudo correu perfeitamente, e que equipe maravilhosa. eu recomendo, otimo custo beneficio e localizacao para santiago Eu estuo eleito entre os 10 profissionais no mundo em experiencia do cliente com a minha universidade do consumidor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma surpresa maravilhosa.. que local, que tudo perfeito... a internet é melhor no terreo e 2o piso..
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, amenities
Lugar tranquilo, funcionarios antenciosos , Recomendo
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

aline

Liked: Cleanliness, staff & service, amenities
Localização excelente!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nayibe

Liked: Cleanliness
si, limpio, personal amable, el desayuno un poco pobre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio calidad
Stayed 1 night in Sep 2025
Verified

8/10 Good

MANUEL

La atención siempre formidable,
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Amenities
Excelente relación precio beneficio El personal es amable y las instalaciones son cuidadas
Stayed 3 nights in May 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de época bien mantenido . Muy buena atención, limpieza. Excelente relación precio/calidad
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Bianca Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso Maravilloso Maravilloso
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024