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Hotel Santa Lucia

Property class: 3.5

Photo gallery for Hotel Santa Lucia

An indoor dining area with tables set for service, large windows, and a view of the outdoor garden.
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window.
A hotel lobby with a polished stone floor, a staircase, and a sign reading "HOTEL SANTA LUCIA."
An outdoor dining area with tables set for two, covered by umbrellas, and surrounded by potted plants.
A corridor with wooden doors, white walls, and a patterned carpet.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
The current price is NZ$69
25 Oct - 26 Oct

Explore the area

View map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Santiago Town Square
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Double Room Standard

Room

Double Room Standard

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Standard

Room

Twin Room Standard

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room Standard

Room

Triple Room Standard

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a lamp, a telephone, and a framed botanical print on the wall.

Standard Twin Room

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a wooden headboard, and two framed floral pictures on the walls.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a bedside table with a lamp, a phone, and a framed botanical illustration on the wall.

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a wooden headboard, two bedside tables with lamps, a framed floral artwork on the wall, a telephone, and a magazine on the nightstand.

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

A neatly made bed with a brown blanket, two bedside tables with lamps, and a phone on one table.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

A hallway leading to a bedroom with a window, a desk, and a chair.

Superior Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window.

Superior Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Santiago

At Hotel Santa Lucia you'll be within just a 5-minute stroll of Plaza de Armas and within 15 minutes of Palacio de la Moneda. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3.5-property class Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Santiago Town Square - 7 min walk - 0.6 km
  • Lastarria District - 8 min walk - 0.7 km
  • Palacio de la Moneda - 12 min walk - 1.0 km

Getting around

  • Santiago Central Station - 4 min drive
  • Armas Station - 7 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Tommy Beans - ‬2 min walk
  • ‪Café Caribe - ‬1 min walk
  • ‪Dominó Mall Vivo Imperio - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lung San - ‬2 min walk

About this property

Hotel Santa Lucia

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Santa Lucia.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

  • 70 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santa Lucia offers 70 accommodations with a safe and free toiletries. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Santa Lucia?

Hotel Santa Lucia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Lucia?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Lucia on 25 Oct 2026 start from NZ$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santa Lucia serve breakfast?

You bet, continental breakfast is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Santa Lucia?

No, Hotel Santa Lucia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Lucia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santa Lucia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Lucia?

No, pets are not allowed.

Hotel Santa Lucia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 154 reviews
Rating 8 - Good. 51 out of 154 reviews
Rating 6 - Okay. 30 out of 154 reviews
Rating 4 - Poor. 19 out of 154 reviews
Rating 2 - Terrible. 14 out of 154 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast and excellent location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
Lobby of the hotel
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks old and ugly.Not recommended at all.The only positive aspect for this place is the breakfast that was acceptable but the other details about this property is horrible.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool stay at the property nearby Plaza de Armas De Santiago
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wet friendly staff, clean and comfortable rooms. It could use a small fridge. Other than that it was a very good stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Staff & service
Location. Bad
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing going for it is being well located. Building is old. Room is old. Elevator is old. Bed is old. And the wifi hardly works in the room. There are better hotels within a block or two for the same price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities

At City Center and close to Everything

Good value for the money. Good for short stays and layover. At City Center and close to everything
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Verified review

6/10 Okay

Disliked: Staff & service
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Sem frigobar.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Próximo a area de restaurantes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo
Stayed 2 nights in May 2026