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LUUM by Norus

5.0 star property

Photo gallery for LUUM by Norus

Seasonal outdoor pool, open 8:30 AM to 8:30 PM, pool umbrellas
Front of property
Luxury Apartment, 2 Bedrooms, City View | Living area
Balcony
Front of property

Reviews

10 out of 10
Exceptional

Entire apartment

2 bathroomsSleeps 495.0 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Rep Árabe de Egipto 670, Santiago, Santiago, 7580023
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Parque Araucano
    ‪16 min walk‬
  • Place, Parque Arauco Mall
    ‪20 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪31 min drive‬

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About the area

Santiago

A luxury stay in Santiago awaits you at this apartment. Within just a 10-minute stroll, you'll find Apumanque and Apoquindo. .Apartment is soundproofed and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and 2 bathrooms. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while a Select Comfort bed and a down duvet invite a good night's rest. A furnished balcony, an iPod dock and a sitting area are also available. .Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Other amenities include laundry facilities and in-room fitness. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • Apoquindo - 4 min walk - 0.4 km
  • Apumanque - 6 min walk - 0.5 km
  • Parque Araucano - 16 min walk - 1.4 km
  • KidZania Santiago - 19 min walk - 1.6 km
  • Parque Arauco Mall - 20 min walk - 1.7 km

Getting around

  • Manquehue Station - 6 min walk
  • Matta Station - 12 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Gaon - ‬2 min walk
  • ‪Coffee & Choc - ‬3 min walk
  • ‪Panaderia San Camilo - ‬6 min walk
  • ‪Café Mokka - ‬5 min walk
  • ‪Roggendorf - ‬5 min walk

About this property

LUUM by Norus

As a guest of LUUM by Norus, you'll find a seasonal outdoor pool, a health club, a sauna, and in-room fitness. Event space at this apartment measures 1615 square feet (150 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The luxury LUUM by Norus also features multilingual staff, concierge services, and laundry facilities. Free self parking is available. A complete renovation of LUUM by Norus was completed in July 2025.

Smoking is allowed in designated areas at this 5-star Santiago apartment.

  • 3 guestrooms or units
  • 22 levels
  • 2 buildings
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Lift
  • Smoking in designated areas
This apartment offers 3 air-conditioned accommodations with washers/dryers and minibars. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Select Comfort beds feature down duvets. 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desk chairs and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a carport

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Toaster
  • Toaster oven

Dining

  • Champagne service
  • Dining table
  • Limited room service
  • Minibar
  • Private picnics

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch Smart TV with premium digital channels
  • CD player
  • IPod dock
  • Netflix
  • Pay films
  • Smart speaker
  • Streaming services

Outdoor areas

  • Furnished balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 1,615 square feet of conference space
  • Computer station
  • Desk chair
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Wedding services

Location highlights

  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station

Things to do

  • Bicycle parking
  • Free weights
  • Gym
  • Health club
  • Treadmill
  • Workout equipment
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 floors
  • 3 units
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Property does not allow children
  • Renovated - July 2025
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

This property enforces quiet hours from 10:00 PM to 8:30 AM

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Turn off the lights and return the keys

Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at LUUM by Norus

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.

Events

No events allowed

Smoking

Smoking allowed: in designated areas

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 300 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Covered extended parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, Union Pay and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 01 November and close on 30 April.
  • Pool access available from 8:30 AM to 8:30 PM
  • Children 13 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is parking available at LUUM by Norus?

Yep, LUUM by Norus has a free self car park.

Does LUUM by Norus have a pool?

LUUM by Norus has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:30 AM to 8:30 PM (Seasonal outdoor pool open from November 01 to April 30).

What luxury perks are available at LUUM by Norus?

This property features a health club, as well as Select Comfort beds and an espresso maker.

What makes LUUM by Norus a romantic place to stay?

A champagne service and romance packages, as well as rainfall showerheads and comfy beds, help set the scene for a sizzling getaway at LUUM by Norus.

Is there a free airport shuttle available at LUUM by Norus?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at LUUM by Norus?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at LUUM by Norus?

No, pets and service animals are not allowed.

LUUM by Norus Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness
Newly renovated, modern super clean and all the amenities
Stayed 3 nights in Apr 2026

10/10 Excellent

Juan, MORELIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Christos

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 6 nights in Nov 2025