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Luna Suite Departamentos

Property class: 3.5

Photo gallery for Luna Suite Departamentos

Exterior
A kitchen with a stainless steel refrigerator, wooden cabinets, a black countertop, a window with a view, and a sink with a dish rack.
Living area
Room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk
The current price is NZ$104
3 Oct - 4 Oct

Explore the area

View map
Alonso Ovalle 840, Santiago, 8320000
  • Place, Barrio París-Londres
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪8 min walk‬
  • Place, Palacio de la Moneda
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Apartment (2 people)

Room

Standard Apartment (2 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Basic Apartment, 1 Bedroom (3 people)

Room

Basic Apartment, 1 Bedroom (3 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Trundle Bed

View all photos for Family Apartment, 1 Bedroom (4 people)

Room

Family Apartment, 1 Bedroom (4 people)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Apartment, 2 Bedrooms, City View

Room

Comfort Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment

Room

Standard Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Santiago

Luna Suite Departamentos places you in the centre of Santiago, within just a 15-minute stroll of popular places like Palacio de la Moneda and Plaza de Armas. .You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a dining area and free bottled water. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead. A portable fan and a wardrobe or cupboard are also available. Housekeeping is available once per stay. .This pet-friendly apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include luggage storage and a lift. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of self parking.
View more Apartments in SantiagoOpens in a new window

What's nearby

  • Barrio París-Londres - 3 min walk - 0.3 km
  • University of Chile - 7 min walk - 0.7 km
  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Palacio de la Moneda - 10 min walk - 0.9 km
  • Plaza de Armas - 13 min walk - 1.1 km

Getting around

  • University of Chile Station - 5 min walk
  • Santiago Central Station - 14 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sin Sin Fung - ‬3 min walk
  • ‪La Serrana - ‬2 min walk
  • ‪Café Musetti - ‬2 min walk
  • ‪Paris & Londres - ‬2 min walk

About this property

Luna Suite Departamentos

As a guest of Luna Suite Departamentos, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago apartment is smoke free.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Luna Suite Departamentos offers 11 accommodations with complimentary bottles of water and portable fans. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Santiago apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Deep soaking bathtub
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Laundry service

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per day
  • Deposit: USD 20 per stay
  • One-time cleaning fee: USD 15
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (once per stay) (for a fee)
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units
  • Composting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 6 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day, plus a one-time cleaning fee of USD 15.00 and a deposit of USD 20.00 per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day
  • Pet deposit: USD 20.00 per stay
  • Pet fee: USD 15.00 per pet, per day plus a one-off USD 15.00 cleaning fee
  • Housekeeping fee: USD 10 per stay; may vary based on unit size
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

Property is also known as

Luna Suite Departamentos Aparthotel Santiago
Luna Suite Aparthotel
Luna Suite Aparthotel Santiago
Luna Suite Santiago
Luna Suite Departamentos Aparthotel
Luna Suite Departamentos Santiago
Luna Suite
Luna Suite partamentos tiago
Luna Suite Departamentos Santiago
Luna Suite Departamentos Apartment
Luna Suite Departamentos Apartment Santiago

Frequently asked questions

What is the cancellation policy at Luna Suite Departamentos?

Luna Suite Departamentos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Luna Suite Departamentos?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Luna Suite Departamentos on 3 Oct 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Luna Suite Departamentos?

Yep, Luna Suite Departamentos has a covered self car park for USD 15.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there hot tubs in the rooms at Luna Suite Departamentos?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Luna Suite Departamentos?

No, Luna Suite Departamentos does not offer an airport shuttle service.

What time are check-in & check-out at Luna Suite Departamentos?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Luna Suite Departamentos?

Cats and dogs are welcome at Luna Suite Departamentos, with food and water bowls and litter trays on offer.

Luna Suite Departamentos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 144 reviews
Rating 8 - Good. 57 out of 144 reviews
Rating 6 - Okay. 28 out of 144 reviews
Rating 4 - Poor. 9 out of 144 reviews
Rating 2 - Terrible. 5 out of 144 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service

Luna Suite review

Great for the price, nice central location and very close to the Santa Lucia metro station so you can get pretty much anywhere very easily. Quite a small room, with either two single beds or a double, plus a roller pull-out bed and another single bed in quite a confined space. Better for 3 people rather than 4. The room gets serviced every weekday and they replace towels etc. The wifi was good, the signal dropped at one point but the manager fixed it asap. The front desk staff do not speak any english, and the manager speaks very little so have a phrase book handy if you need anything. It was quite noisy at night time as there were a lot of rooms in a small space.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me sentir muito bem como em casa, proprietária muito amiga
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Muito bom!

Hospedagem confortável, limpa… A proprietária foi super educada e gentil, assim como os atendentes na recepção. Boa localização.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Près de toutes les attractions Voisinage bruyant la nuit. Logement confortable mais le sofa avait été remplacé par un lit donc pas d'endroit pour s'asseoir.
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
La ubicación. No me gustó que era muy muy frío, tanto que terminamos con un resfriado fabuloso. No tenía calefacción y si bien es primavera el viento de la cordillera es helado. Deberían tener estufas. A partir de las 17 se ponía congelado. No le da el sol en ningún momento. Pasamos frío.
Stayed 7 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Muy buena ubicación y lugares de comida cerca. Calefacción no se encontraba funcionando, pero lo bueno es que se contaba con ropa de cama adicional
Stayed 4 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables las personas que nos atendieron. Muy cómodo en cuanto a la ubicación.
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Waste of money

First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
Stayed 5 nights in Dec 2017
Verified review

6/10 Okay

マンション型民泊

ホテルと思っていたら、マンションでした。言葉も問題ありました。フロントデスクにいる人はスペイン語しかできません。チェックアウトの時に、問題発生しました。フロントデスクの人はお金の精算はしてくれませんでした。その時初めてここが民泊という事に気づきました。その後フロントデスクの人が貸主に連絡を取ってくれ、その人と直接お金のやり取りをしてようやくチェックアウトできました。約1時間くらいかかりました。急いでいたら言葉も通じないしかなりあせる状況でした。
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Quarto limpo porém barulhento e sem blackout

Bom quarto. Preço justo. Próximo ao meu local de interesse, porém muito barulhento e sem blackout nas janelas. Não é ideal para quem quer relaxar. Somente para quem o utilizar somente para dormir à noite. Durante o dia é impossível cochilar. Muito barulho urbano e claridade total em todos os cômodos.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel accesible

todo muy bueno desde la recepcion, muy buena atencion.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient location, great price

I liked everything, but the only problem was the noise coming from me the street
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No volvería jamás en la vida.

No lo recomiendo y no volvería por nada del mundo.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Todo bien, ningun problema.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

apartamento ajeitado

O apartamento é confortável com cozinha, microondas, frigobar e utensílios necessários. Localização é boa à algumas quadras do metrô, mas dá para fazer vários passeios à pé. Como era apartamento não tinha limpeza diária mas trocaram as toalhas de banho 1 vez na estadia de 1 semana.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como ya había comentado, fue una estafa. Una vez que llegué, me tomó los datos, sacó fotos a la documentos, y al último me dijo que no recibía tarjetas, cuando la reserva la hice con tarjeta. Yo espero no encontrarme con una sorpresa cuando llegue el resumen Por otro lado tuve que salir a buscar otro hotel perdiendo todo el día asta que conseguí.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Gritty Area

Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle. Avoidable place.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

muy buena ubicacion cerno a todo!

en bello lugar me ha gustado todo excepto el transito ya q eh alquilado un auto y nadie me dijo q seria tan dificil manejar en esa ciudad !
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Arreglar puertas

Nos fue bien, el lugar es agradable y tranquilo, permite prepararse comidas sencillas como el desayuno, la pasamos bien... aunque debieron arreglar las puertas de entrada y del baño que no cerraban con facilidad
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen valué for money
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Tranquilo, barato próximo do centro e do metrô.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo voltarei sempre
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desafortunado

Tuve un problema de seguridad
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

PÉSSIMO E SUJO

Ficamos muito decepcionados com o estado em que se encontrava o apartamento. Quando entramos parecia tudo em ordem, entretanto, bastou ficarmos alguns minutos dentro para ver que estava sujo (bolas de poeira em algumas partes do apartamento), toalhas sujas, lençóis de cama sujos, inclusive com pelos pubianos... NOJENTO! A cama também era muito desconfortável, era possível sentir as molas na hora de dormir... sem falar que havíamos pedido cama de casal e ao chegarmos nos deparamos com duas de solteiro... Ademais, o WI-FI era de péssima qualidade... mal e mal abriam os e-mails... e a conexão caía a todo momento. Se estão oferecendo um serviço que o prestem com qualidade!!!! Por fim, não recomendo a permanência neste local. A viagem foi maravilhosa, enquanto não estávamos dentro desse apartamento...!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Todo estaba perfecto. El apartamento impecable y super cómodo. El dueño muy cordial y amable. Más que recomendable. Y nos dejaron ingresar antes del horario publicado porque habíamos llegado temprano. No tuvimos ningún inconveniente.