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Mr Express

Property class: 3

Photo gallery for Mr Express

A breakfast buffet setup with various food items and beverages, a white table with a blue placemat, and a wooden chair.
A hotel lobby with a reception desk, seating area with sofas and chairs, and a decorative lamp.
The entrance to the Mr. Express Hotel with a large sign above the doors, a glass entrance, and the number 40 on the building facade.
A hotel room with two beds, a desk, a lamp, a picture on the wall, and a window with blinds.
A modern interior with a seating area, a table with a vase, and two framed artworks on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
The current price is NZ$117
15 Nov - 16 Nov

Explore the area

View map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪1 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with a large bed, bedside lamps, a desk with a computer, a TV, and a window with a view of trees.

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, dark wood headboards, white bedding, and a painting on the wall.

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

A modern hotel room with a large bed, bedside lamps, a desk with a computer, a TV, and a window with a view of trees.

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Single Room

A hotel room with a bed, a bedside table with a lamp, a television on a cabinet, and a door leading to a bathroom.

Junior Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Santiago

Mr Express puts you in the heart of Santiago, within steps of Apoquindo and Tobalaba Urban Market. Highlights at this hotel include a complimentary breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Las Condes hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Apoquindo - 1 min walk - 0.0 km
  • Tobalaba Urban Market - 1 min walk - 0.2 km
  • Peru Plaza - 6 min walk - 0.5 km
  • Costanera Center - 9 min walk - 0.8 km
  • Gran Torre Costanera - 10 min walk - 0.9 km

Getting around

  • Tobalaba Station - 4 min walk
  • Santiago Central Station - 31 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 31 min drive

Restaurants

  • ‪Fuente Chilena - ‬4 min walk
  • ‪Diablo - ‬2 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Happening - ‬3 min walk
  • ‪Kaffa Café - ‬4 min walk

About this property

Mr Express

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Mr Express also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

  • 53 guestrooms or units
  • 11 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Mr Express offers 53 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

What is the cancellation policy at Mr Express?

Mr Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mr Express?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Mr Express on 15 Nov 2026 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mr Express?

Yep, Mr Express has a free self car park. Onsite parking is limited.

Does Mr Express serve breakfast?

Yeah, complimentary buffet breakfast is on offer on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mr Express?

No, Mr Express does not offer an airport shuttle service.

What time are check-in & check-out at Mr Express?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mr Express?

No, pets are not allowed.

Is there a golf course on site at Mr Express?

There isn't one on site, but Los Leones Golf Club is a short 14-minute walk away.

Mr Express Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 92 out of 323 reviews
Rating 6 - Okay. 29 out of 323 reviews
Rating 4 - Poor. 10 out of 323 reviews
Rating 2 - Terrible. 10 out of 323 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is excellent. It is clean and cozy. The breakfast excellent. The price was, for the location, excellent too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, air conditioning and locations!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent an affordable hotel to stay in Santiago, Chile. Very good location. Friendly staff. I recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice experience at Mr Express. Great price and had a nice room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for the price in the area
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, funcionários atenciosos, equipe muito profissional, ambiente agradável.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destaco o atendimento no hotel. Todos os funcionários são excelentes profissionais. Deixo meu agradecimento especial para o sr. Miguel, que todos os dias nos recebia com um sorriso acolhedor durante o café da manhã. O cardápio do café manhã é saboroso e variado. Boa localização, está muito próximo dos metros e o bairro e muito bonito. Sugiro apenas uma pequena revitalização nos quartos e nos elevadores. Mas o hotel atendeu as expectativas da minha família. Nós voltaremos com certeza.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeno, aconchegante e muito bem localizado no bairro de Las Condes. Quarto amplo, ótimo chuveiro, café da manhã completo e funcionários atenciosos. Se voltar a Santiago nem perderei tempo pesquisando estadia. Ficamos super satisfeitos.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom e bem localizado recomendo
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel bem localizado. O hotel tinha dois elevadores, mas um permaneceu quebrado durante toda estadia.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos limpos e equipe de recepção muito arenciosa
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O lugar é excelente e próximo a metrô e ao costanera
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Organização incrível, café da manhã muito bom, e os cafés da manhã de passeio muito bem feito, parabéns! Ótima localização também.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel bem localizado, mais os quartos são antigos, necessitam manutenção, Equipe educada e atenciosa !!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto exatamente como na foto, funcionários prestativos e simpáticos , só falta mais opções no café da manhã mas do resto tudo perfeito
Stayed 5 nights in Jun 2026

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