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Novotel Santiago Providencia

4.0 star property

Photo gallery for Novotel Santiago Providencia

Lobby
Lobby sitting area
Lobby
Exterior
A spa area with a large heated pool, lounge chairs, and a brick wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$152
30 May - 31 May

Explore the area

View map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Santiago

A family-friendly stay in Santiago awaits you at Novotel Santiago Providencia. Within just a 10-minute stroll, you'll find Costanera Center and Vivo Panorámico. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Business amenities include 6 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class Providencia hotel include Drugstore and Clínica Indisa.

What's nearby

  • Costanera Center - 4 min walk - 0.4 km
  • Apoquindo - 4 min walk - 0.4 km
  • Gran Torre Santiago - 9 min walk - 0.8 km
  • Drugstore - 11 min walk - 0.9 km
  • Clínica Indisa - 3 min drive - 1.7 km

Getting around

  • Tobalaba Station - 6 min walk
  • Matta Station - 8 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Restaurante Les Casielles - ‬1 min walk
  • ‪Los Canallas - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Rishtedar - ‬1 min walk
  • ‪Pikada - ‬1 min walk

About this property

Novotel Santiago Providencia

Novotel Santiago Providencia offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Santiago Providencia.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 18 levels
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Similar properties

Lobby
Ola Santiago Providencia, Tapestry Collection by Hilton
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
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The price is NZ$183
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 33520 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

What is the cancellation policy at Novotel Santiago Providencia?

Novotel Santiago Providencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Santiago Providencia?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 30 May 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Novotel Santiago Providencia?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Novotel Santiago Providencia have a pool?

Novotel Santiago Providencia has an indoor pool.

Is Novotel Santiago Providencia family-friendly?

You bet! With amenities such as a free children's club, babysitting services and laundry facilities, it's no surprise that Novotel Santiago Providencia is a hit with families.

Does Novotel Santiago Providencia serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Santiago Providencia?

No, Novotel Santiago Providencia does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Santiago Providencia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Santiago Providencia?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Zorica, Etobicoke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and secure hotel. Excellent breakfast & coffee!
Stayed 3 nights in Feb 2026

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room. Breakfast offered both lactose free milk & turkey slices. From someone who has food sensitivities - thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff were very thorough. Some expected stuff like overpriced laundry services. Generally a very good breakfast in the restaurant with real scrambled eggs (not instant) provided every day, along with bacon/ham and another choice on the warm serving line. Juice bar, coffee, and tea. Daily choice of fresh fruit and vegetables, cheeses, etc. along with a continental breakfast bar with sweets and croisants. The "refrigerator" in the room was more like a wine cooler, barely cooler than room tempature. Did not observe a microwave being available. Room had a safe and an iron, hair dryer.
Stayed 28 nights in Jan 2026

8/10 Good

Rahil

Stayed 1 night in Feb 2026

8/10 Good

Tatiana

Travelled with group
Liked: Cleanliness, staff & service
Clean room. Responsive front desk staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

will, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2025

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026

10/10 Excellent

Vaibhav, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025

8/10 Good

Anibal Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Stayed 4 nights in Dec 2025

8/10 Good

maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

4/10 Poor

YU PING

Stayed 3 nights in Dec 2025

10/10 Excellent

Nimsy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 5 nights in Nov 2025

10/10 Excellent

Alvaro

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean. Great location
Stayed 2 nights in Nov 2025

8/10 Good

Itaru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025

10/10 Excellent

S D

Stayed 4 nights in Nov 2025

10/10 Excellent

S D

Stayed 3 nights in Nov 2025

4/10 Poor

Xiao

Stayed 1 night in Nov 2025