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Novotel Santiago Providencia

Property class: 4

Photo gallery for Novotel Santiago Providencia

Restaurant
An indoor area with an escalator, seating area, and hanging pendant lights.
A modern lobby with a high ceiling, large woven pendant lights, a reception desk, seating area with sofas and chairs, and a large window providing natural light.
A spacious lobby with modern furniture, a reception desk, and large windows.
A modern lobby with a large seating area, an escalator, and large windows offering a view of the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$167
13 Dec - 14 Dec

Explore the area

View map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Gran Torre Costanera
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Room

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a lamp, and a large abstract painting on the wall.

Superior Twin Room

8.2 out of 10
Very good
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a painting on the wall.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a large window with curtains, a modern painting on the wall, and a bedside table with a lamp.

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed - Accessible

A modern hotel room with a large bed, a shower area, and a bathroom with a mirror.

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

Room

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Santiago

A family-friendly stay in Santiago awaits you at Novotel Santiago Providencia. Within just a 10-minute stroll, you'll find Costanera Center and Vivo Panorámico. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Business amenities include 6 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 30-minute walk of this 4-property class Providencia hotel include Drugstore and Clínica Indisa.

What's nearby

  • Costanera Center - 4 min walk - 0.4 km
  • Apoquindo - 4 min walk - 0.4 km
  • Tobalaba Urban Market - 6 min walk - 0.5 km
  • Gran Torre Costanera - 9 min walk - 0.8 km
  • Clínica Indisa - 3 min drive - 1.7 km

Getting around

  • Tobalaba Station - 6 min walk
  • Santiago Central Station - 25 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Etienne Marcel - ‬1 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Momotaro Ramen - ‬5 min walk
  • ‪Jhonny’s Coffee - ‬5 min walk

About this property

Novotel Santiago Providencia

Novotel Santiago Providencia offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 6 meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Santiago Providencia.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 18 levels
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: CLP 33520 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

What is the cancellation policy at Novotel Santiago Providencia?

Novotel Santiago Providencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Santiago Providencia?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 13 Dec 2026 start from NZ$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Novotel Santiago Providencia?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Novotel Santiago Providencia have a pool?

Novotel Santiago Providencia has an indoor pool.

Is Novotel Santiago Providencia family-friendly?

You bet! With amenities such as a free children's club, babysitting services and laundry facilities, it's no surprise that Novotel Santiago Providencia is a hit with families.

Does Novotel Santiago Providencia serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Santiago Providencia?

No, Novotel Santiago Providencia does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Santiago Providencia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Santiago Providencia?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great staff. Location was perfect for shopping, dining and overall proximity for walking!!
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to everything and decent restaurant.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and secure hotel. Excellent breakfast & coffee!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff very friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very clean. Staff were always smiling and helpful. Location was handy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beds and pillows of this hotel. You can get a good nice sleep. Also the breakfast has variety and the location is great. Even though the pool is small, you can get a nice relaxing time.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff shines at this property. Ignacio, Patricio, Nicolas, William, Esteban, and Christina were all above average in their attention to guests. Strong air conditioning in the room, helpful housekeeping, and strong security make this a top choice for Santiago.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the Costanera mall, super conviniente… I loved my stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the front desk staffs are very helpful and friendly.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026