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VO Hotel Barrio Italia

3.5 star property
Colonial hotel in Santiago with free parking

Photo gallery for VO Hotel Barrio Italia

Front of property – evening/night
Reception hall
Lobby
Restaurant
Double Room, Jetted Tub

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
Victoria Oriente 0139, Santiago, Region Metropolitana, 8320000
  • Place, Medical Center Hospital Worker
    ‪3 min walk‬
  • Place, Santa Lucia Hill
    ‪16 min walk‬
  • Place, Patio Bellavista
    ‪19 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 42 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
LCD TV
Day bed
Shower/bath combination
Private bathroom
Cable channels
In-room safe
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Jetted Tub

Double Room, Jetted Tub

Double Room, Jetted Tub

Highlights

Air conditioning
Fridge
LCD TV
Jetted bath
Shower/bath combination
Private bathroom
Cable channels
In-room safe
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santiago

At VO Hotel Barrio Italia you'll be within just a 15-minute stroll of Teatro Universidad de Chile and Pontifical Catholic University of Chile. Highlights at this Colonial hotel include free breakfast and free self-parking. .This hotel offers a 24-hour front desk, tour/ticket assistance and luggage storage. Added amenities include a reception hall. .Sights within a 20-minute walk of this 3.5-property class Providencia hotel include Forest Park and Gabriela Mistral Cultural Center.

What's nearby

  • Medical Center Hospital Worker - 3 min walk - 0.3 km
  • Pontifical Catholic University of Chile - 11 min walk - 1.0 km
  • Lastarria District - 14 min walk - 1.2 km
  • Santa Lucia Hill - 16 min walk - 1.4 km
  • Patio Bellavista - 19 min walk - 1.6 km

Getting around

  • Santa Isabel Station - 2 min walk
  • Matta Station - 3 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • ‪SyO Bar - ‬3 min walk
  • ‪Rubik Restobar - ‬3 min walk
  • ‪Pepperland Bar - ‬4 min walk
  • ‪Casa Juancho - ‬4 min walk
  • ‪Sushi Tenshi - ‬3 min walk

About this property

VO Hotel Barrio Italia

Colonial hotel in Santiago with free parking
Free breakfast is served. VO Hotel Barrio Italia also features tour/ticket assistance and 24-hour room service. Free self parking is available.
  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
VO Hotel Barrio Italia offers 28 air-conditioned accommodations, with a safe. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Colonial architecture
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

VO Hotel Barrio Italia Santiago
Hotel Victoria Oriente Express Santiago
Victoria Oriente Express
Victoria Oriente Express Santiago
VO Hotel Express Santiago
VO Hotel Express
VO Express Santiago
VO Express
VO Barrio Italia Santiago
VO Barrio Italia
VO Hotel Barrio Italia Hotel
VO Hotel Barrio Italia Santiago
VO Hotel Barrio Italia Hotel Santiago

Frequently asked questions

What is the cancellation policy at VO Hotel Barrio Italia?

VO Hotel Barrio Italia offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at VO Hotel Barrio Italia?

Yep, VO Hotel Barrio Italia has a free self car park.

Is there a free airport shuttle available at VO Hotel Barrio Italia?

No, VO Hotel Barrio Italia does not offer an airport shuttle service.

What time are check-in & check-out at VO Hotel Barrio Italia?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at VO Hotel Barrio Italia?

No, pets are not allowed.

VO Hotel Barrio Italia Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 128 reviews
Rating 8 - Good. 41 out of 128 reviews
Rating 6 - Okay. 34 out of 128 reviews
Rating 4 - Poor. 14 out of 128 reviews
Rating 2 - Terrible. 18 out of 128 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

m.b, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A

1-They forgot to put towel in bath room 2-a lot of ants in the bath room and on the bed. 3-I was at the 4 th floors and with no elevator 4-WiFi at the 4 th floor didn’t work most the time.
Stayed 3 nights in Feb 2018

2/10 Terrible

Simpatico, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience in Santiago

I payed full price online and then rudely was asked to pay more for the room since apparently the price advertised on Expedia wasn’t enough and didn’t include taxes. The manager threaten calling the police and not allowed me leaving the hotel until paying the made up charge. Then when I agreed to pay, they also charged me a made up tax on top of the already taxed amount agreed upon. They made me so late that I lost my flight, having to pay extra to catch the next available flight, and losing my connection in Panama making me spent an extra night there. Terrible experience, evil vile people.
Stayed 1 night in Dec 2017

8/10 Good

Vicente, R89, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Staff and pretty good hotel

I'm still amaze by the incredible staff they have, the two receptionists a colombian and an haitian were so extremely nice, also a venezuelan girl, i stayed at the hotel with my 1 year old son and they where all eager to help, i will definitely staying there again when i go back to santiago, one of the big pluses is the ballet parking system they have and the breakfast is simple but really good

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD HOTEL STAY AWAY !!!!!

Dirty, noisy, i had 8th floor and the hotel has no elevator. No cable TV, NO AC, and so on and on and on

10/10 Excellent

Amy , Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms near historic neighborhood

It was a great hotel, really pretty and clean. The complimentary breakfast was incredible

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff; well-located

The hotel has been recently remodeled and is very modern. The rooms are large and very comfortable. It's just a five minute walk to the metro and from there you can go to most any place in the city - very convenient. Wi-fi is great. Breakfast could be a bit better. The helpful and friendly staff gave lots of assistance to first-time visitors to Santiago. We would definitely stay here again.

8/10 Good

Alex, orlando, fl

Liked: Cleanliness, staff & service

Close to down town and metro

Hotel staff very professional. We felt very welcome.

8/10 Good

Brad, Sydney, Australia

Liked: Cleanliness, staff & service

Hotel was basic but had everything we needed

Hotel was basic but had everything we needed for a quick stay in Santiago. 10min drive (25min walk) to busy nightlife area. When getting a minibus from the airport, the driver didn't know the hotel by name. But I showed him on a map and he was fine to get us there. Staff were all very helpful. Some had very good English, others had broken English, but all tried hard to assist us with our questions. Breakfast included fresh fruit, yoghurt, toast, variety of juices, sliced meat and cheeses, etc.

8/10 Good

Alberto, Fort Lauderdale

Liked: Cleanliness, staff & service

Secluded and small

Room was neat, very warm home feeling. Management needs to learn how to treat their team better, especially in front of Patrons. Small and secluded right in downtown Santiago

8/10 Good

arturo, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location, extremely friendly staff

hotel staff extremely helpful, it is very close to the subway (metro Santa Lucia) the hotel was going through some renovations during April 2015 ( painting + maintenance) but it did not bothered me and the maintenance people had good salsa music as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F.S.Nice and very clean , very plesant plce to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just south of central city

Very pleasant hotel staff, there was always someone there who spoke English so that was a big help. Right next to Santa Isabel subway station. The room is slightly dated, however I noticed they were renovating some of the downstairs tile so that seems headed in the right direction. Rooms are comfortable, maybe a little noisy but all in all fine. About a 20 minute walk from university and nightlife therein.

8/10 Good

Eduardo, Lima, Peru

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Excellent

Only reccomendation on our side is to better breackfast a Little. It was very lame.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location but a bit noisy

I booked this hotel about a year in advance and was a bit hesitant more recently after some of the reviews. We stayed 1 night at the Hotel Victoria Oriente Express and found the room was clean and tidy. The hotel is in a handy location but caused a lot of confusion with the taxi driver as the building is labelled "Prince Hotel" from the outside. They were strict on the 2pm checkin time and there is no safe in the room. The staff didn't speak English but were friendly enough and were patient with our lack of Spanish. We had no problems with the wifi in the room but we also had a bunch of people camped outside our door for hours so perhaps we were near the best signal. Having about 10 people outside our room laughing, talking and playing music was loud and annoying but it was during the day so unless you're jetlagged like we were and in need of some sleep it wouldn't normally be a problem.

2/10 Terrible

Disgruntled, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing, deceptive and misleading

The hotel actually trades two names, one of which (Prince hotel) trades as a by the hour hotel. The description was at best grossly inaccurate or at worst a deliberate deception. The basic facilities were lacking (broken toilet) and general cleanliness was poor (dirt and hair in beds). We were simply unwilling to stay the full extend of our booked time. A discussion with management was met with a promise to " most likely" issue a refund. To date I have not received any correspondence from the hotel and attempts by us to contact the hotel to resolve the issue were ignored. This hotel is a poor indictment on Hotels.com choices in their provider network.

6/10 Okay

ludwig, lafayette, LA

Liked: Cleanliness, staff & service, room comfort

Basic, but OK, and convenient location

Small. family run operation. Breakfast very basic, orange drink and half toasted bread with some jam packages. No breakfast room, so its room service with either coffee or tea. But the internet works fine, its a block from the metro and green belt for walking, so in general OK

8/10 Good

Luis, Sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room, as in the picture

Overall we were pleased with the service

6/10 Okay

Paolo

Liked: Cleanliness, property conditions & facilities

Bueno, bonito y si está en oferta, conveniente.

En general, bien, pero no les recomiendo la habitación 61, en la cual me hospedé, ya que no tiene frigobar (como indicaron) y funciona 1 enchufe de los 4 que posee. Me parece poco prolija la revisión que se hace a la habitación antes de entregar y prometer servicios que realmente no tiene.
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal, comodo, limpio

Excelente, gente muy atenta, muy limpio, buena comida y buen servicio
Stayed 1 night in Jul 2019

2/10 Terrible

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Recomendable- Pésimo Servicio

La peor experiencia que he tenido. Muy amateurs, todo improvisado, pésima gestión, se complican y hacer que el pasajero resuelva los problemas. No tienen estacionamiento para los pasajeros y los que tienen indican que es para la Dueña .... Impresentable la atención
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, excepto por la recepción ya que no había sistema y las reservas no fueron vistas.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , salvo no funciono la calefacción , pero no avisamos.
Stayed 1 night in Jun 2019

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cama con muicho desajuste, habitacion asignada ultimo piso sin ascensor, sin toallero la habitacion, la reservacion incluia bañera con hidromasajes, al llegar fue asignada una habitacion sin dicho equipamiento, bebdia al llegar no hubo al reclamar se nos asignaron 2 refrescos
Stayed 1 night in Sep 2018