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Hotel 21

Property class: 3

Photo gallery for Hotel 21

Breakfast, lunch and dinner served
Porch
Interior entrance
Interior entrance
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Rua 21 de Abril, 370, São Paulo, SP, 03047-000
  • Place, Feirinha da Madrugada
    ‪11 min walk‬
  • Place, Temple of Solomon
    ‪14 min walk‬
  • Place, Shopping 25 Bras Mall
    ‪16 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Iron/ironing board (on request), free WiFi, bed sheets

Standard Double or Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

Iron/ironing board (on request), free WiFi, bed sheets

Economy Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Iron/ironing board (on request), free WiFi, bed sheets

Deluxe Double or Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

São Paulo

At Hotel 21 you'll be within just a 15-minute stroll of Feirinha da Madrugada and Temple of Solomon. Highlights at this hotel include a restaurant and free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include luggage storage, a television in a common area and a lift. .Attractions within a 10-minute drive of this 3-property class Bras hotel include Paulista Avenue and Rua 25 de Marco.

What's nearby

  • Feirinha da Madrugada - 11 min walk - 1.0 km
  • Temple of Solomon - 14 min walk - 1.2 km
  • Shopping 25 Bras Mall - 16 min walk - 1.4 km
  • Mega Polo Moda - 19 min walk - 1.6 km
  • Worldwide Church of God's Power - 7 min drive - 2.5 km

Getting around

  • Sao Paulo Bras Station - 4 min drive
  • Bresser-Mooca Station - 9 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 31 min drive

Restaurants

  • ‪21 Grill - ‬10 min walk
  • ‪Cafeteria do Museu - ‬18 min walk
  • ‪Churrascaria Nova Trilha - ‬11 min walk
  • ‪Lanchonete Toca do Buda - ‬3 min drive
  • ‪Padaria O Garoto - ‬11 min walk

About this property

Hotel 21

There's a restaurant on site. Free breakfast is available. Public spaces have free WiFi. Hotel 21 also features dry cleaning/laundry services, a television in common area, and a lift.

This 3-star São Paulo hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Hotel 21 offers 52 accommodations with free toiletries. 29-inch LCD televisions come with cable channels.

Bathrooms include a shower. This São Paulo hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel 21 Sao Paulo
21 Sao Paulo
Hotel 21 Hotel
Hotel 21 São Paulo
Hotel 21 Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Hotel 21?

Hotel 21 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel 21 serve breakfast?

Sure does, free buffet breakfast is served at Hotel 21.

Is there a free airport shuttle available at Hotel 21?

No, Hotel 21 does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel 21?

Yep, you can grab a meal at Hotel 21's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel 21?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel 21?

No, only service animals are allowed.

Hotel 21 Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 13 out of 51 reviews
Rating 4 - Poor. 8 out of 51 reviews
Rating 2 - Terrible. 8 out of 51 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com excelente atendimento.

Recepcionistas atenciosos, e disponiveis. Gostei muito ter ficado com vocês. Voltarei
Stayed 1 night in Feb 2021
Verified review

8/10 Good

EVANILDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom atendimento

Hotel com acomodacoes bem simples para um Hotel 3 estrelas. Bom atendimento, limpeza ok. Um cafe da manha razoavel, mas com variedades. Recomendo.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Gabreiella

Liked: Cleanliness, staff & service, room comfort

Gostei muito

Recepcionista e funcionarios extremamente agradaveis, disponiveis e prestativos. Quarto muito limpo, itens de cama e banhos em otimas condicoes de limpeza. Nao me agradou muito as condicoes mais envelhecidas do banheira. Sugiro uma pequena reforma. Demais itens super me agradaram.
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Karen

Região ruim / perigosa / muitos noias

Hotel com café da manhã muito ruim , o gerente ou responsável e bem grosseiro com as meninas da recepção.
Stayed 2 nights in Nov 2020
Verified review

4/10 Poor

Pamela de souza Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ao lado dos quartos, fica um prédio onde estava um gritaria de pessoas e crianças. A rua é extremamente perigosa durante a noite, onde até tentamos sair mas fomos até um esquina e voltamos, pois é um ambiente sujo e com vários rapazes, bolivianos e haitianos pela rua sentados , fumando e bebendo. Percebi que tem vários hotéis com uma localização melhor e como o mesmo preço. O check out não é tolerando 10 min de atraso, tudo eles querem cobrar.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento nota mil! Amo ficar nesse hotel para prestar concursos! Fica perto de tudo. Obrigada!
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Quando vc chega ao hotel, assina praticamente um contrato de exclusividade com eles, que vou não pode nem pedir um delivery que o hotel vai te cobrar uma taxa, isso tudo pra vcs consumirem no restaurante deles
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Água gelada
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom e tranquilo. Pretendo voltar mais vezes. Estou indo para São Paulo novamente em fevereiro e pretendo me hospedar nesse hotel novamente.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
I drove by and never checked in. Not safe. And a terrible location.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem aconchegante e atendeu a minhas expectativas. E tem uma comida mto boa.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários são muito prestativos, mas o local é extremamente barulhento :(
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Ana Luíza

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Barulhento.

O que mais incomodou foi o barulho durante a madrugada, as janelas não possuem qualquer tipo de isolamento de som e a luz de fora também entra no quarto.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Excelente atendimento porém localização ruim

Boa estadia bom cafe da manhã e excelente atendimento
Stayed 1 night in Dec 2017
Verified review

8/10 Good

ANGELITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiencia tranquila, equipe atenciosa, prestativa
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

Luzimar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ruim, pra quem tem alergia

Não gostei porque tinha cheiro de mofo misturado com cheiro de produto de limpeza muito forte. Fiquei com alergia , troquei de quarto e não mudou muito.
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sem padrão

Este hotel não deveria nem estar no book de voces
Verified review

2/10 Terrible

suzelei

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

hotel mal cuidado. parece um aglomerado de kitnets

serviço de quarto bom, wifi sempre com quedas, os hóspedes não respeitam horário de dormir, sem tv a cabo, para o preço pedido é muito caro, fiquei prq já tinha pago. Mas a vontade era procurar um lugar melhor. não recomendo a ninguém.
Verified review

6/10 Okay

clive

Disliked: Cleanliness, property conditions & facilities, room comfort

Ugly neighbourhood with architectural marvel.

The hotel staff were friendly and helpful but language was a barrier. The hotel is also quite far from the airport and the area is scary at night. The rooms do not have outside facing windows and feel a bit dark and dank even though they are clean. The only good thing about the location is that you can walk to the Temple of Solomon which is simply amazing.
Verified review

4/10 Poor

Alberto

Disliked: Property conditions & facilities

Hotel simples

Custo x benefício não é tão bom assim. Mas nada comprometedor. O que perturbou mais foi o barulho insistente vindo de outros quartos e das áreas comuns. Meio difícil conseguir dormir em horário que não seja a madrugada.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não gostei comprei uma diária pelo hotel .com cheguei no local a diária não dava direito a garagem e café da manhã e o quarto era muito ruim Na compra eles não especifica isso
Verified review

8/10 Good

Sonia A

Liked: Cleanliness, staff & service

hotel destinado a viagens de negócios

Fui bem recebida, o Hotel não possui vagas de estacionamento suficiente para todos os hóspedes, nao há ar-condicionada, apenas ventilador de teto, sem frigo bar, as áreas comuns bem limpas e organizadas.
Verified review

2/10 Terrible

Carla Cavallaro Canal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não volto

Não achei q o vale a pena pelo preço da diária, acomodação ruim, banheiro péssimo, cheio de mosquitinho e pernilongo no quarto Wi-Fi não funciona, café dá manhã ruim .. enfim, não voltaria. Sem contar que dormir nos quartos do térreo é bem difícil uma vez que a iluminação externa não é apagada durante a noite e o quarto fica absurdamente claro! Reservei o hotel por conta do estacionamento e quando cheguei lá me disseram q as vagas são limitadas e que eu deveria ter ligado lá pra resevar a minha, porém fiz a reserva pelo site! E não tem essa informação! Na verdade é o hotel é um motel adaptado! Penso q o valor dá diária deveria ser mais próximo dá realidade que eles oferecem
Verified review

10/10 Excellent

Willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Estadia e almoço ótimo
Verified review

8/10 Good

Daniel P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo

Primeira viajem a sao paulo, taxi ate a rua oriente 11 reais. N fica tao distante a rua e bem vazia, mas sai apos as 18h e foi ttanquilo. Otimo cafe da manha