Total Hotel

Property class: 3

Photo gallery for Total Hotel

A buffet with various dishes and utensils.
A modern bathroom with a granite sink, towel rack, and a wooden vanity.
A hotel sign with the name "TOTAL HOTEL" against a modern building facade with reflective glass windows.
A modern elevator area with a polished floor, a digital display, and a fire safety sign.
A hotel lobby with a reception desk, a digital screen, and a floor with a cartoon character and text.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$137
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
Rua João Teodoro , 1200, São Paulo, SP, 03009-000
  • Place, Mega Polo Moda
    ‪3 min walk‬
  • Place, Feirinha da Madrugada
    ‪11 min walk‬
  • Place, Rua 25 de Marco
    ‪18 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

Room

  • 14 sq m
  • Sleeps 2

Room

  • 14 sq m
  • Sleeps 2

Room

  • 16 sq m
  • Sleeps 3

Double Room

7.8 out of 10
Good
(23 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room

8.4 out of 10
Very good
(52 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

Apartamento Adaptado (2 camas de solteiro)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Apartamento Adaptado (Cama de casal)

8.0 out of 10
Very good
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

About the area

São Paulo

You'll be connected to a shopping centre at Total Hotel, and within a 30-minute stroll of Rua 25 de Marco and Sala São Paulo Concert Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .Dom Jose is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of self parking. .With a stay at this 3-property class Bras hotel, you'll be 2.8 km (1.7 mi) from Municipal Theatre of São Paulo and 3.3 km (2.1 mi) from Liberty Square.

What's nearby

  • Mega Polo Moda - 3 min walk - 0.3 km
  • Shopping 25 Bras Mall - 8 min walk - 0.7 km
  • Avenida Cruzeiro do Sul - 8 min walk - 0.7 km
  • Feirinha da Madrugada - 11 min walk - 1.0 km
  • Rua 25 de Marco - 18 min walk - 1.5 km

Getting around

  • Sao Paulo Julio Prestes Station - 4 min drive
  • Tiradentes Station - 16 min walk
  • São Paulo (CGH-Congonhas) - 22 min drive

Restaurants

  • ‪Habib's - ‬5 min walk
  • ‪Praca De Alimentacao - ‬6 min walk
  • ‪Hibashi Sushi - ‬4 min walk
  • ‪Giraffas - ‬4 min walk
  • ‪Carlinhos Restaurante - ‬4 min walk

About this property

Total Hotel

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Total Hotel also features laundry facilities, shopping on site, and a front desk safe. For a fee, parking is available.
  • 1 building
  • 225 guestrooms or units
  • 17 levels
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Dining venue
Total Hotel offers 225 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (BRL 57 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dom Jose

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 57 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Total Hotel Sao Paulo
Total Hotel
Total Sao Paulo
Total Hotel Sao Paulo, Brazil
Total Hotel Hotel
Total Hotel São Paulo
Total Hotel Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Total Hotel?

Total Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Total Hotel?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at Total Hotel on 3 Oct 2026 start from NZ$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Total Hotel?

Yep, Total Hotel has a self car park for BRL 57 per day. A self car park is also available, for a fee.

Is there a free airport shuttle available at Total Hotel?

No, Total Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Total Hotel?

Yep, you can grab a meal at Total Hotel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Total Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Total Hotel?

No, pets are not allowed.

Total Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 201 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 86 out of 1005 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ok
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bom pra quem vai a trabalho
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários atenciosos, ótimo custo benefício
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pouco funcionário , tanto para atender , quanto para checkout , não tinha coberta nos quartos , tive q descer novamente enfrentar fila para poder pegar . Falta de respeito com funcionário, quanto com o cliente . E não foi um episódio , outras vedes q fiquei foi do mesmo jeito .
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Atendimento das recepcionistas péssimo! De mal humor, com falta de educação. Tive um outro problema tbm com relação ao elevador no dia de fazer o checkout, os elevadores não estavam funcionando para subir, tinham vários sacoleiros no dia, ficamos 40 minutos para conseguir subir. Tivemos que descer qdo conseguimos o elevador para depois subir, isso tudo após 40 minutos… Tentamos subir pelas escadas, eu estava no sétimo andar, porém as portas não abrem para sair, só conseguia descer… um caos
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Otima localizacao mas peca na limpeza e no wifi que é ruim
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
limpeza do quarto foi feita sempre que solicitado. Horário e espera no chick-in muito desgastante. Não faço uso do estacionamento. Ar condicionado funcionando normalmente.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor localização de Sao Paulo, para compras no Bras e região!!!!
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Ao chegar nos deparamos com o primeiro problema!! Não venham se estiverem de carro. O estacionamento não é do Hotel, e vc fica horas na rua, cansada, porque dezenas de ônibus e caminhões saem do estacionamento, impedindo de vc estacionar seu veículo, mesmo depois de 8h de estrada, e os funcionários que ficam "aparentemente", impedindo sua entrada, não coordenam nada, não há sinalização, cones, nada, e são encrenqueiros. Depois da luta para estacionar, vc descobre que tem que pagar uma diária de 30,00 no estacionamento, que não está na descrição do hotel e mais o café da manha por pessoa. Enfim, péssimo.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
O hotel tem piso descascando, porta de chuveiro q n fecha completamente, ar condicionado q
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Ótimo quarto.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Como sempre muito bom. Boa localização e atendimento maravilhoso.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Já foi muito bom. Sem direito a café da manhã, quarto apertado, elevadores cheios. Pode melhorar a conservação dos quartos.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom. So achei que poderia ter box no banheiro. Na hora do banho faz muita molhaderia no banheiro
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pra wuem vai as compras no Bras o hotel é perfeito. Perto de tudo, restaurante pra nao precisar sair à noite, estacionamento no local. Perfeito.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Boa acomodação, boa localização
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização , ótimo custo benefício
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Recepcionistas poderiam ser mais simpáticas. Elevadores são uma bagunça, não são sincronizados e a espera é longa ainda mais em dias mais movimentados.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente acesso, quartos em boas condições. Elevadores precisam de manutenção urgente.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Vazamento no banheiro constante, fui falar com o funcionário da recepção. E ele disse que era pra aguardar o técnico aparecer. Sai do hotel e não resolveram problema.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Sempre fiquei nesse hotel mas ele anda bem intermediario! Muito cheio, elevador nao comporta. Fico sempre pelo custo beneficio mesmo!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo exelente agradável
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, estacionamento amplo e guarda volumes
Stayed 1 night in May 2026