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Hotel Shikanoyu

Property class: 3.5

Photo gallery for Hotel Shikanoyu

A hot spring bath with wooden walls, large windows, and a stone seating area.
A traditional Japanese-style room with tatami flooring, a low bed, a sofa, and a dining table with chairs.
A modern restaurant interior with a wooden ceiling, a sushi bar, and a counter displaying plates.
A spacious indoor swimming pool with clear views through large windows, a central staircase, and a polished floor.
A modern restaurant interior with a wooden ceiling, recessed lighting, and a sushi bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$224
28 Sept - 29 Sept

Explore the area

View map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Jozankei Futami Park
    ‪3 min walk‬
  • Place, Jozankei Hot Spring
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪85 min drive‬

Room options

[Top Floor] Japanese-Western Style Room With 2 Beds

  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

[Spacious Room] Japanese-Western Style Room With 4 Beds

  • Sleeps 6
  • 2 Single Futons and 4 Single Beds

View all photos for Room

A table with a vase of flowers, a chair, and a window with a view.

Room

  • Sleeps 6

View all photos for Deluxe Twin Room with Tatami Area Non-Smoking

A traditional Japanese-style room with tatami flooring, a low bed, a sofa, and a dining table with chairs.

Deluxe Twin Room with Tatami Area Non-Smoking

  • Resort view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

View all photos for Twin Room with Tatami Area on Top Floor Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a bed with green bedding, and a large window offering a view of greenery.

Twin Room with Tatami Area on Top Floor Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room with Tatami Area Non-Smoking

A hotel room with two beds, a desk, a chair, and a large window.

Quadruple Room with Tatami Area Non-Smoking

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Single Beds and 2 Single Futons

View all photos for Japanese-Style Room Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a large window with curtains.

Japanese-Style Room Non-Smoking

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Futons

View all photos for Casual Japanese-Style Room with Shared Bathroom Non-Smoking

A traditional Japanese room with tatami flooring, a wooden table, tatami mats, a television, and a sliding door leading to a balcony.

Casual Japanese-Style Room with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom Non-Smoking

A traditional Japanese room with tatami flooring, a low table with cushions, a television, and a large window with curtains.

Japanese-Style Room with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 5 Single Futons

View all photos for Room Selected at Check In with Shared Bathroom Non-Smoking

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom Non-Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom -Non-Smoking-Breakfast Included

  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Futons

View all photos for Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

A wooden chair with a woven basket vase containing purple flowers.

Room Selected at Check In with Shared Bathroom -Non-Smoking- Room Only

  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Futons

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About the area

Sapporo

A family-friendly stay in Sapporo awaits you at Hotel Shikanoyu. Within just a 10-minute stroll, you'll find Jozankei Futami Park and Jozankei Hot Spring. Highlights at this ryokan include a restaurant, free self-parking and a bar/lounge. .The buffet restaurant, Restaurant SHIKANOMA, serves Japanese cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free train pick-up service. .Sights within a 10-minute drive of this 3.5-property class Jozankei ryokan include Sapporo Pirka Kotan and Hōheikyō Dam.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Jozankei Futami Park - 3 min walk - 0.3 km
  • Jozankei Shrine - 4 min walk - 0.4 km
  • Jozankei Hot Spring - 9 min walk - 0.8 km
  • Kokusai Ski Resort - 20 min drive - 25.1 km

Getting around

  • Soen Station - 25 min drive
  • New Chitose Airport (CTS) - 81 min drive

Restaurants

  • ‪ロイヤルグランシャリオ - ‬12 min walk
  • ‪山岡家 - ‬10 min drive
  • ‪J・glacée - ‬1 min walk
  • ‪雨ノ日と雪ノ日 - ‬13 min walk
  • ‪八剣山キッチン&マルシェ - ‬8 min drive

About this property

Hotel Shikanoyu

Hotel Shikanoyu offers its guests hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a vending machine, and an arcade/games room are also featured at the family-friendly Hotel Shikanoyu. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sapporo ryokan.

  • 170 guestrooms or units
  • 9 levels
  • Built in 1996
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Shikanoyu offers 170 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Restaurant SHIKANOMA

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Indoor/outdoor hot spring
  • Stereo
  • Table tennis

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains
  • On a river

Spa

  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Indoor/outdoor hot spring
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests not requiring dinner service at the hotel can check in until 9 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Frequently asked questions

What is the cancellation policy at Hotel Shikanoyu?

Hotel Shikanoyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shikanoyu?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Shikanoyu on 28 Sept 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Shikanoyu?

Yep, Hotel Shikanoyu has a free self car park.

Are there any beaches close to Hotel Shikanoyu?

The closest beach to Hotel Shikanoyu is Zenibako Beach (20 km).

Is there a spa on site at Hotel Shikanoyu?

There's no onsite spa, but this property does offer services like massages.

What makes Hotel Shikanoyu a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Shikanoyu.

Is Hotel Shikanoyu family-friendly?

You bet! With amenities such as an arcade and free train station drop-off, it's no surprise that Hotel Shikanoyu is a hit with families.

Is there a free airport shuttle available at Hotel Shikanoyu?

No, Hotel Shikanoyu does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shikanoyu?

Yep, they've got a lounge bar and an onsite restaurant that serves Japanese cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Shikanoyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Shikanoyu?

No, pets are not allowed.

Hotel Shikanoyu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 132 out of 367 reviews
Rating 8 - Good. 156 out of 367 reviews
Rating 6 - Okay. 47 out of 367 reviews
Rating 4 - Poor. 22 out of 367 reviews
Rating 2 - Terrible. 10 out of 367 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend the dinner and breakfast. There are many excellent and delicious choices of local cuisine
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay with one of the best onsens I've had the pleasure to enter!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, wonderful onsen, very clean facilities. Excellent staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spa and the yukata. Breakfast and dinner had lots of options
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a classic onsen hot spring experience this is a great value. The room was cozy and comfortable. The baths are wonderful and relaxing. The staff are all very nice and accomodating. Great buffet dining with local foods featured. Amazing Japan experience close to downtown Sapporo
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Buffet dinner and breakfast are fair only
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The hotel is grand, though old-fashioned. I enjoyed the lobby with its unique board games and free hot drinks machine. We discovered later there are also vending machines behind the elevators. The main attraction is the onsen. After I sprained my knee skiing, I went to the onsen on the 12th floor of the Hana Momiji hotel, which is connected on the 4th floor. The buffet breakfast and dinner had good variety and everything was well-prepared. The salon also had some nice desserts, and their gift-shop seemed reasonable.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Ok
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
hotel didn't provide bus transport to station
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で気持ち良く過ごせました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置好，景點都在附近，職員有禮貌，服務好，食物質素都OK。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
まずスタッフさんに頼る事は無かったのですがチェックイン、チェックアウトは丁寧で良かったです。 浴衣も部屋に置いてある以外にフロントの近くに置いてあり自分に合ったサイズが選べたので良かったのです。 食事は普通でした。 あと宿泊した時はまだ冷房対応してない期間だったみたいで、チェックインの時ご自分で調整して下さいと言われたけれど、どうにも出来ずちょっと暑くてしんどかったです。 部屋は清潔でした。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness
子供連れで行きましたが、事情がある事を伝えるとご飯の席などを確保しといてくれるなどとても配慮が良かったです。 しかし温泉宿ということもあり部屋風呂のカーテンがグレーで部屋風呂に入ると薄暗くなり少し怖さを感じて子供が泣きました。 また部屋のシャワーを出すとサビていたのか茶色の水が出てきてしばらく流してから使いました。 施設の中にゲームコーナーなどもありましたがすこしわかりにくいところにありました。 そのような点がすこし残念でした
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リラックスして休めました。ありがとうございました。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
平日に休みが取れたので前日に予約しました。 別のホテルと迷ったのですがAIでこちらのホテルのほうが落ち着けるようなのでこちらにしました。浴場を広くとるためなのでしょうが脱衣所から１階分の階段を下りて温泉になります。先週行った登別温泉のホテルもそうだったのでそのころ建てた施設ではよくある設計だったのかもしれません。温泉はとても良いと思いますが足腰に不安がある方にはお勧め出来ません。 部屋のタオル干しの幅が広くてバスタオルもかけられたのが良かったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
駐車場がちょっと不便ですね。でも、駐車場まで車で送ってくれるので、たすかりました。
Stayed 1 night in May 2026
Verified review

8/10 Good

Disliked: Staff & service
◎サウナが最高でした！また入りたいくらいです！ △食事する時の食器が汚かったです。 △布団を敷く時やチェックアウト前に職員さんが部屋にまだいるか確認してきたのですが、できれば職員の中で連携をとって対応してほしかったです。 △畳が少し汚いかなと思いました。 △夜温泉に入った時に、洗い場の流しが詰まって、水が流れず、そのまま泡や髪の毛が流れているなかで洗うのが少し不快でした。混雑する時間帯ではあると思いますが、定期的に点検してほしいなと思いました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパはとても綺麗で入浴しやすかったです。駐車場は若干遠いので、チェックイン前後で時間が必要です。 後、チェックアウト時に人が集中するので、時間がかかっておりました。事前のチェックアウトが必須です。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 좋은 여행 다녀 왔습니다. 그런데 체크아웃 하면서 방에 에어팟을 두고 왔는데 혹 찾아 볼수 있을지 문의 드립니다.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が高温、中温、低温とあって楽しめました。 夕食のブッフェはすごく混んでいて、順路をきちんと海外の方にも分かるようにしてほしいと思いました。 お部屋はとても広くのびのびと過ごせました。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
加湿器の貸出あってよかった
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ご飯がとってもおいしかった！ お風呂場？にあったフリードリンクもコーヒーもとっても嬉しかったです！
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
ホテル敷地外の駐車場にワゴン車で送迎。 車に忘れ物をしても取りに戻れない。朝も車迄送迎だが雪をはねてるもなく最悪、食事も朝晩全くメインがなく夜は到着順で19時半までは会場に行ってはダメとの事、おススメは出来ない。部屋は老朽化してるのは仕方ないがリピなし確定宿でした。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とてもよかったです！ また来年もお願いします。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉とサウナが素晴らしい。 人気があって、日帰り入浴客も多く、昼間は洗い場やサウナも座る場所がないくらいだった。 欠点は、エアコンの調整が難しく、寒かったこと。
Stayed 1 night in Nov 2025