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New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area
Reception
Point of interest
Daily buffet breakfast (JPY 3200 per person)
Japanese Superior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$380
19 Aug - 20 Aug

Explore the area

View map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    ‪2 min walk‬
  • Sapporo TV Tower
    ‪5 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

1 bedroom, premium bedding, down duvets, desk

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

Japanese Superior

Japanese Superior

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Twin Room

1 bedroom, premium bedding, down duvets, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

1 bedroom, premium bedding, down duvets, desk

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin

Moderate Twin

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Comfort Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

1 bedroom, premium bedding, down duvets, desk

Natural Comfort Triple "ZEN"

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Triple

Moderate Triple

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

1 bedroom, premium bedding, down duvets, desk

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Sapporo

New Otani Inn Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo Clock Tower and Sapporo TV Tower. Highlights at this hotel include 2 restaurants and in-room LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Sapporo City Centre hotel include Sapporo JR Tower and Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 5 min walk - 0.4 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Odori Park - 14 min walk - 1.2 km
  • Hokkaido University - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at New Otani Inn Sapporo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo hotel.

  • 340 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1981
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
New Otani Inn Sapporo offers 340 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. An iron/ironing board and change of towels can be requested.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is parking available at New Otani Inn Sapporo?

Yep, New Otani Inn Sapporo has a self car park for JPY 2000 per night. Onsite parking is limited.

How much does it cost to stay at New Otani Inn Sapporo?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on 29 Aug 2025 start from NZ$897.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Otani Inn Sapporo?

The closest beach to New Otani Inn Sapporo is Otaru Dream Beach (15.4 km).

What makes New Otani Inn Sapporo a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at New Otani Inn Sapporo.

Does New Otani Inn Sapporo serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at New Otani Inn Sapporo?

No, New Otani Inn Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at New Otani Inn Sapporo?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New Otani Inn Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at New Otani Inn Sapporo?

No, pets are not allowed.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 285 out of 758 reviews
Rating 8 - Good. 306 out of 758 reviews
Rating 6 - Okay. 122 out of 758 reviews
Rating 4 - Poor. 32 out of 758 reviews
Rating 2 - Terrible. 13 out of 758 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

8/10 Good

Richard, Austin

Travelled with partner
Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

4/10 Poor

Stephen M, BRISTOW

Stayed 8 nights in Dec 2024

8/10 Good

Nathan

Stayed 13 nights in Dec 2024

10/10 Excellent

Estrella Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhou

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Keegan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Travelled with family, Business traveller
Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Travelled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023