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Estancia San Juan

Property class: 3

Photo gallery for Estancia San Juan

A rustic wooden deck with a table and chairs overlooking a river, surrounded by mountains.
A rustic wooden building with a sign reading "Restaurant" and a small pond with rocks and plants in the foreground.
A stone staircase with warm lighting, surrounded by lush greenery and a stone wall.
A rustic interior with stone walls, wooden furniture, and a table set for dining.
A rustic interior with wooden beams, a chandelier, a bar area, and a large window.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping
The current price is NZ$174
15 Sept - 16 Sept

Explore the area

View map
Vía Las Cajas Km 22 y Medio, Sayausí, Azuay, 010202
  • Place, El Cajas National Park
    ‪12 min drive‬
  • Place, San Sebastian Plaza
    ‪56 min drive‬
  • Place, Calderon Park
    ‪60 min drive‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪66 min drive‬

Room options

View all photos for Room

A bedroom with two beds, wooden wardrobe, stone walls, and a small table with a lamp.

Room

  • Sleeps 4

View all photos for Room

A rustic room with bunk beds, a heater, and a stone wall.

Room

  • Sleeps 8

View all photos for Room

A cozy room with a bed, a wooden ceiling, a stone wall, and a painting.

Room

  • Sleeps 2

View all photos for Deluxe Double Room

A room with two beds, wooden flooring, stone walls, a wooden wardrobe, and a bathroom with a mirror and sink.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A rustic interior with a stone wall, a fireplace, a sofa, and a wooden coffee table.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Bunk Beds and 1 Queen Bed

View all photos for Premium Room

A cozy bedroom with a sloped ceiling, wooden walls, a bed with a green throw, a stone wall with a painting, and a wooden cabinet with a radio.

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A room with a large bed, wooden walls, a stone fireplace, and a view of mountains.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Sayausí

At Estancia San Juan, you'll be 9.1 km (5.6 mi) from El Cajas National Park and 23.8 km (14.8 mi) from Museum of Modern Art. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a garden. Each morning free breakfast is served. .Places within a 30-minute drive of this 3-property class Sayausí hotel include University of Cuenca's Orchid Garden and Museum of Extreme Art.

What's nearby

  • El Cajas National Park - 12 min drive - 10.6 km
  • San Sebastian Plaza - 56 min drive - 28.4 km
  • University of Cuenca's Orchid Garden - 57 min drive - 28.8 km
  • Calderon Park - 60 min drive - 29.1 km
  • Convent of the Assumption - 60 min drive - 29.1 km

Getting around

  • 14n - Antonio Borrero Station - 42 min drive
  • Cuenca (CUE-Mariscal Lamar) - 51 min drive

Restaurants

  • ‪Parador de la Montaña - ‬13 min walk
  • ‪Las Cuevas Restaurante - ‬2 min drive
  • ‪Chocolate con Bizcochos Calientes - ‬20 min drive
  • ‪Restaurant Ollas Del Cajas - ‬11 min walk
  • ‪Restaurante La Fuente - ‬19 min walk

About this property

Estancia San Juan

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Estancia San Juan also features a rooftop terrace and a garden. Self parking is free.

This 3-star Sayausí hotel is smoke free.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Garden
  • No smoking on site
  • Dining venue
Estancia San Juan offers 6 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. This Sayausí hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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4.5 out of 5, 167, 167 reviews
The price is NZ$104
15 Sept - 16 Sept
Vaway Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible bathtub
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Estancia San Juan Hotel
Estancia San Juan Sayausí
Estancia San Juan Hotel Sayausí

Frequently asked questions

What is the cancellation policy at Estancia San Juan?

Estancia San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Estancia San Juan?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Estancia San Juan on 15 Sept 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Estancia San Juan?

Yep, Estancia San Juan has a free self car park.

Does Estancia San Juan serve breakfast?

Yeah, free continental breakfast is on offer daily from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Estancia San Juan?

No, Estancia San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Estancia San Juan?

Yep, you can grab a meal at Estancia San Juan's onsite restaurant.

What time are check-in & check-out at Estancia San Juan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Estancia San Juan?

No, only service animals are allowed.

Estancia San Juan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in and service staff. The dining services are great, and the room was Great. Definitely worth the visit. Will tell all my friends and family.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and room!. Maybe a bit of training would have helped with regards to the fire. I’ve never stated or kept a fire going so :). We went back in March so it was rainy and a bit cold. I would say it might be better going during the warmer months so you don’t have to worry about keeping the fire on :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience :) my dog and family had a lot of fun and a relaxing time
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful place and very cozy
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay with our baby for our wedding annivwrsary. The staff was courteous. The room was comfortable and clean and we enjoyed the surrounding nature.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience at Estancia San Juan. The parking area was a little challenging, because you have to go down a short hill to get to rooms and sadly our car wasn’t up to it so they allowed us to park on the top of the property. The Estancia faces a gorgeous mountain and that’s the first thing you see in the morning. It also has several green areas that you can walk to enjoy nature, and if you’re lucky enough, you can see how some of the staff milks the cows. The staff is extremely cordial and even though the government started to cut the electricity a few hours a day, they made sure that we were as comfortable as possible. We’re looking forward to our next visit. This place is perfect if you love nature more than the overcrowded “touristy” resorts.
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe it was Oct. or Nov. when we stayed here. Driving in at night, we called in advance and were advised a staff member would greet us and get us our room. We arrived 8:30 PM, and found the hotel parking area locked. It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present. We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in. Once processed in, the staff member returned to her home off premises. Hotel rooms are individual cabin types. We were alone on the premises, with are car locked in the parking area. This did not leave us feeling very safe. The cabin itself was nice and clean. I would rate the mattress as mildly comfortable. The cabin is Flintstone esque. The cabin shower included beautiful stone work. Our room had a fantastic view of the mountains and beautiful surrounding areas. At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival. They got the restaurant up and running in no time and breakfast was great. I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tenía un fuerte olor a humedad y en ocasiones a desagüe, …….de ahí el lugar me pareció un excelente sitio,la habitación tenía jacuzzi, doble calefacción, cobijas extra, la atención del personal siempre fue muy atenta… no sé si lo recomendaría, al menos no esa habitación
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Dana

Liked: Cleanliness
Disliked: Staff & service, amenities
Tengan cuidado al reservar si quieren hospedarse en las habitaciones de piedra porque cuando llegué no me dieron esa habitación, a pesar que en las fotografías para hacer la reservación aparecen fotos de esas habitaciones. La administradora de manera antipática supo decirme que todo era culpa de esta plataforma y que no me iba a dar la habitación que originalmente se ven en las fotos por lo que me sentí estafada. Me dieron una habitación que era una choza de madera pequeñita la cual al día siguiente entregué a pesar de de haber pagado las 2 noches lo único que quería era salir de allí. El Desayuno un desastre, los huevos me los dieron hirviendo y sin pelar, cosa que te toca pelarlos y quemarte los dedos. No volvería nunca.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Francisco

Stayed 1 night in May 2026
Verified review

10/10 Excellent

sourabh

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlo

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Javier

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Edmundo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Tina

Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified review

10/10 Excellent

Miguel Angel

Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023