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Holiday Inn Wilkes Barre - East Mountain by IHG

3.0 star property
Suburban hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Holiday Inn Wilkes Barre - East Mountain by IHG

Property amenity
Outdoor wedding area
Exterior
Lobby sitting area
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$220
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
600 Wildflower Drive at Route 115, Wilkes-Barre, PA, 18702
  • Place, Geisinger Wyoming Valley Medical Center
    ‪14 min walk‬
  • Place, Seven Tubs Natural Area
    ‪18 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪3 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

9.4 out of 10
Exceptional
(139 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Balcony

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed with Sofa bed, Accessible

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Holiday Inn Express Wilkes Barre East by IHG

Wilkes-Barre
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,000 reviews
The price is NZ$202
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express Wilkes Barre East by IHG

About the area

Wilkes-Barre

At Holiday Inn Wilkes Barre - East Mountain by IHG you'll be 2.9 km (1.8 mi) from Mohegan Sun at Pocono Downs and 4.8 km (3 mi) from Seven Tubs Natural Area. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, Wildflowers Restaurant, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, sauna and pool loungers as well as access to a playground. 43056 square feet (4000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class Wilkes-Barre hotel include Chacko's Family Bowling Center and Mohegan Sun Arena at Casey Plaza.

What's nearby

  • Geisinger Wyoming Valley Medical Center - 14 min walk - 1.2 km
  • Seven Tubs Natural Area - 18 min walk - 1.5 km
  • Mohegan Sun at Pocono Downs - 3 min drive - 3.2 km
  • Mohegan Sun Arena at Casey Plaza - 4 min drive - 4.6 km
  • F. M. Kirby Center for the Performing Arts - 8 min drive - 6.5 km

Getting around

  • Wilkes-Barre, PA (AVP-Scranton Intl.) - 12 min drive

Restaurants

  • ‪Sheetz - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪D's Diner - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Starbucks Va Hospital - ‬6 min drive

About this property

Holiday Inn Wilkes Barre - East Mountain by IHG

Suburban hotel with 2 restaurants and 24-hour fitness centre
Holiday Inn Wilkes Barre - East Mountain by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 43056 square feet (4000 square metres) and includes conference space. A terrace, a vending machine, and ski storage are also featured at the business-friendly Holiday Inn Wilkes Barre - East Mountain by IHG. Free self parking is available.

This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Holiday Inn Wilkes Barre - East Mountain by IHG offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 8 to 16 for adults and USD 5 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • NY Bistro
  • Wildflowers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 43,056 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in fee: USD 75 for check-in between noon and 2:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 4 2025 to December 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8.00 to 16.00 for adults and USD 5 to 12 for children
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-in fee: USD 75 for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN PLUS East Mountain Inn
BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
BEST WESTERN PLUS East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Holiday Inn Wilkes Barre East Mountain
Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
Holiday Inn Wilkes Barre East Mountain Hotel
Hotel Holiday Inn Wilkes Barre - East Mountain
BEST WESTERN PLUS East Mountain Inn Suites
Holiday Inn Mountain Hotel
Holiday Inn Mountain
Wilkes Barre East Mountain
Wilkes Barre Mountain By Ihg
Holiday Inn Wilkes Barre East Mountain
Holiday Inn Wilkes Barre East Mountain an IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Hotel
Holiday Inn Wilkes Barre - East Mountain by IHG Wilkes-Barre

Frequently asked questions

What is the cancellation policy at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Wilkes Barre - East Mountain by IHG?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Wilkes Barre - East Mountain by IHG on 30 Nov 2025 start from NZ$219.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, Holiday Inn Wilkes Barre - East Mountain by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Wilkes Barre - East Mountain by IHG have a pool?

Holiday Inn Wilkes Barre - East Mountain by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM. The swimming pool will be unavailable from November 4 2025 to December 31 2025 (dates subject to change).

What luxury perks are available at Holiday Inn Wilkes Barre - East Mountain by IHG?

Holiday Inn Wilkes Barre - East Mountain by IHG features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Wilkes Barre - East Mountain by IHG a romantic place to stay?

Garden-view dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Wilkes Barre - East Mountain by IHG.

Is Holiday Inn Wilkes Barre - East Mountain by IHG family-friendly?

You bet! With amenities such as a playground and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Wilkes Barre - East Mountain by IHG is a hit with families.

Does Holiday Inn Wilkes Barre - East Mountain by IHG serve breakfast?

Yeah, travelers give top marks to the buffet brekkie here! Served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, Holiday Inn Wilkes Barre - East Mountain by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Wilkes Barre - East Mountain by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Wilkes Barre - East Mountain by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Wilkes Barre - East Mountain by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Wilkes Barre - East Mountain by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1005 out of 1697 reviews
Rating 8 - Good. 375 out of 1697 reviews
Rating 6 - Okay. 187 out of 1697 reviews
Rating 4 - Poor. 77 out of 1697 reviews
Rating 2 - Terrible. 53 out of 1697 reviews

Reviews

6/10 Okay

Renee

Travelled with family
Liked: Staff & service, room comfort
Pit stop on our way to NC Hotel and hallways smelled awful Air conditioner in the room made horrible noises. Pull out bed linens weren’t in the room The front desk staff were friendly and accommodating
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was totally renovated. Had a couple of mishaps, but the staff tried to make me happy anyway they could...which is much appreciated. Overall, i had a good time. Their restaurant was on point, the view from my room was amazing and relaxing. Will definitely be back again.
View from the room
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
I always stay here when I’m in town!
Stayed 1 night in Aug 2025

6/10 Okay

Patty

Liked: Staff & service, property conditions & facilities
Breakfast wasnt included..very disapointing..
Stayed 1 night in Aug 2025

10/10 Excellent

AnnMarie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel. Clean, great staff. Very nice rooms. Wonderful place.
Stayed 1 night in Aug 2025

6/10 Okay

Eleanor

Liked: Cleanliness, staff & service, amenities
Hotel is under renovation and had no problems with my room or anything else. Wish the air conditioning in bar area wasn't so cold but enjoyed my time there. Jacuzzi was not even luke warm so it was disappointing. Pool water was colder. Overall I have stayed here several times over the years and always find it satisfactory.
Stayed 2 nights in Aug 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great. Food and drink was outstanding Renovations are in process, will help, Handicap rooms are not good - need high rise toilets and roll in showers in all handicap rooms!
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was our first time staying in this holiday and it was a beautiful stay. The hotel was clean and the service was excellent! Great size pool that was well maintained! You don’t have to go far for restaurants or gas because everything is so close.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Intolerable

We weren’t made aware during booking of the ongoing renovations, and though this didn’t impact our stay, it was handled poorly - empty boxes piled in the hallways by the elevator and mattresses taking a ride with you in the elevator. Now for the real problem (which was appropriately handled by Hotels.com, thankfully). Day 1, evening: puddles on the bathroom floor coming from a leak in the sink. Water was taking a while to drain from tub, but it did go down, very slowly, eventually. Day 2, morning: puddles on the bathroom floor + clogged toilet. Day 2, evening: puddles + clogged toilet + water in tub wouldn’t drain without manually holding the drain plug up. We checked out real early on Day 3, having need to use the toilet now in the lobby and just ready to get out of this place! And yes, I brought it to the attention of the front desk. I didn’t make enough of a fuss, maybe, because I wasn’t taken seriously. I don’t scream or nag - just express my issue. The first day, the front desk clerk simply jotted notes and said she would send someone to take care of it. Later, at the desk again, a manager said that he didn’t have anyone available for maintenance at the moment. In the end, no one ever came to, at the very least, unclog the toilet. Also, when asked for some resolution or compensation for the inconvenience, I was told to contact hotels.com. The hotel itself could not handle the issue for me. Thankfully, Hotels.com addressed the issue promptly upon our return home.
Stayed 2 nights in Aug 2025

8/10 Good

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I sincerely went to this hotel while visiting because the reviews on their staff are so impressive and I was not let down. They were all sooo wonderful . The gentleman at the front desk, Jonathan I believe, was absolutely on his game, respectful, delightful, and very helpful. Up to the room that I was so gracious for an early check in for (great room), andas I got off the elevator, I met many staff who work on the floors. They were all so accommodating, cheerful, a team that worked together so well. They are the glue that will elevate as the next step in this hotels transformation takes place. Construction is the only reason for one less star, once that's done, this gem is perfect!
Stayed 2 nights in Jul 2025

4/10 Poor

Odeshia

Stayed 1 night in Aug 2025

10/10 Excellent

Gwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay.

Every time we stay here for the last year and a half has been excellent. We especially enjoy Charlie at the Front Desk. He remembers us every time we stay. We also enjoy the breakfast buffet, the service is always excellent. We also enjoy the extra amenities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
nice mood
Stayed 1 night in Aug 2025

8/10 Good

Rabia

Travelled with family
Liked: Amenities
Overall good pit stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Georgii

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This hotel is really below mediocre and now I understand why. It's definitely not the worst I've seen before but way behind its presentation. What I actually liked: - Restaurant on site (great option, not many hotels in non-popular locations like this offer it); - Giant parking (it's spacious I think enough to cover a full hotel capacity). What I really dislike: - Lot's of stingy options they are making money of (common bottle of water: $2 each (usually at least 1 bottle in the room but not in this hotel, then $18 per person for pretty generic food in buffet with selection of 10 dishes max); - Staff that don't really care about guests (they are pretty falsely polite but in fact: we supposed to have a crib for a baby in the room and it was our only request made on expedia, and also contacted with text asking for a crib, and it was NOT in the room, even after asking they brought it after 2 additional phone calls, we were really tired with the baby with delayed and cancelled flights); - Pretty old building, old carpets, equipment (it looks really cheesy stuck in 60s, unlike the photos of rooms); - Dirty room (lots of dust even in visible spaces under bedside table, visible even without moving, smelly room with dirty socks or something like that). Would I've booked or recommended it? No. It is okay if there are no better option available in the area. But besides the hotels with same price I lived - it's outsider.
Stayed 3 nights in Jul 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice location good breakfast

Quiet location with quick access to both sides of the Susquehanna.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Annette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Hospital. And eating options are available
Stayed 1 night in Jul 2025