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Renaissance Seattle Hotel

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Renaissance Seattle Hotel

Executive lounge
Reception
1 bedroom, premium bedding, down duvets, in-room safe
Exterior
Serves lunch and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
The current price is NZ$307
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
515 Madison Street, Seattle, WA, 98104
  • Place, Seattle Convention Center Arch Building
    ‪6 min walk‬
  • Place, Seattle Waterfront
    ‪9 min walk‬
  • Place, Pike Place Market
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(151 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Mob.&Hearing Access, w Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Club Room, 1 King Bed, City View (Mob.&Hearing Access, w Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Corner (Mob.&Hearing Access, w Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 Bedroom, Corner (Mob.&Hearing Access, w Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Hearing Accessible, w/ Tub)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Mobility Accessible (Hearing Accessible, w/ Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Hearing Accessible, w/ Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Double Beds, Mobility Accessible (Hearing Accessible, w/ Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Hearing Accessible, w/ Tub)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mobility Accessible (Hearing Accessible, w/ Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Hearing Accessible, w/ Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mobility Accessible (Hearing Accessible, w/ Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Corner

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 Bedroom, Corner

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(229 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Seattle

A luxury stay in the heart of Seattle awaits you at Renaissance Seattle Hotel. Within just a 15-minute stroll, you'll find Seattle Convention Center Arch Building and Pike Place Market. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, The Fig & The Judge, is open for breakfast, lunch and dinner. The 515 Bar & Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 21 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Downtown Seattle hotel include Lumen Field and T-Mobile Park.

What's nearby

  • Seattle Convention Center Arch Building - 6 min walk - 0.5 km
  • Seattle Waterfront - 9 min walk - 0.8 km
  • Pike Place Market - 10 min walk - 0.9 km
  • Lumen Field - 16 min walk - 1.4 km
  • Space Needle - 3 min drive - 2.9 km

Getting around

  • University Street Station - 7 min walk
  • King Street Station - 14 min walk
  • Seattle-Tacoma International Airport (SEA) - 27 min drive

Restaurants

  • ‪Lobby Court Lounge - ‬1 min walk
  • ‪Retro Coffee - ‬1 min walk
  • ‪Outlier - ‬4 min walk
  • ‪Chocolati - ‬1 min walk
  • ‪Charlotte Restaurant & Lounge - ‬3 min walk

About this property

Renaissance Seattle Hotel

Luxury hotel with 24-hour fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 21 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury Renaissance Seattle Hotel. Parking is available for a fee.

This 4.5-star Seattle hotel is smoke free.

  • 1 building
  • 557 guestrooms or units
  • 28 levels
  • Built in 1983
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Renaissance Seattle Hotel offers 557 air-conditioned accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Seattle hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Crowne Plaza Seattle - Downtown by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 2,863 reviews
The price is NZ$223
includes taxes & fees
23 Nov - 24 Nov
Crowne Plaza Seattle - Downtown by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 66 per day; includes in/out privileges)
  • Covered valet parking on site (USD 74 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 5 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Bar
  • The 515 Bar & Lounge
  • The Fig & The Judge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1983
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 66 per day (in/out privileges)
  • Valet parking fee: USD 74 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

family hotel Seattle
family Seattle
Marriott Renaissance Seattle
Renaissance Marriott family
Renaissance Marriott family hotel
Renaissance Seattle Marriott family
Renaissance Seattle Marriott family hotel
Seattle family
Seattle family hotel
Seattle Renaissance
Renaissance Seattle
Renaissance Seattle a Marriott family hotel
Renaissance Seattle
Renaissance Seattle Hotel Hotel
Renaissance Seattle Hotel Seattle
Renaissance Seattle Hotel Hotel Seattle

Frequently asked questions

What is the cancellation policy at Renaissance Seattle Hotel?

Renaissance Seattle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Seattle Hotel?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Renaissance Seattle Hotel on 14 Nov 2025 start from NZ$307.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Seattle Hotel?

Yep, Renaissance Seattle Hotel has a covered self car park with in/out privileges for USD 66 per day.

Are there any beaches close to Renaissance Seattle Hotel?

The closest beach to Renaissance Seattle Hotel is Alki Beach (6 km).

What makes Renaissance Seattle Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Renaissance Seattle Hotel.

Does Renaissance Seattle Hotel serve breakfast?

Sure does, cooked-to-order breakfast is served weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Seattle Hotel?

No, Renaissance Seattle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Seattle Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Renaissance Seattle Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Reviews

Renaissance Seattle Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1079 out of 1692 reviews
Rating 8 - Good. 329 out of 1692 reviews
Rating 6 - Okay. 164 out of 1692 reviews
Rating 4 - Poor. 60 out of 1692 reviews
Rating 2 - Terrible. 60 out of 1692 reviews

Reviews

8/10 Good

Adrian

Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay, but there is a little traffic noise coming from the nearby freeway.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Challenging if stay on a busy weekend

I booked a double bedroom unfortunately when I arrive, they informed me that all the beds have been spoken for due to a concert being in town. I was a little confused as I didn’t understand if people didn’t pre-book these type of rooms. Why would they not have enough at any rate I was provided with a credit for breakfast, which was really nice, but we had to utilize a rollaway bed to accommodate us for not having the available room type.
Stayed 2 nights in Jul 2025

6/10 Okay

Lauren

Liked: Staff & service
Disliked: Cleanliness
The hotel is understaffed, it needs more people working at the front desk. My original room was also dirty and smelled of strong chemical spray to cover up odors. The staff were nice enough to move me to another "chemical free" room which was much better.
Stayed 4 nights in Jul 2025

2/10 Terrible

Justin

Stayed 1 night in Aug 2025

8/10 Good

Eric, New York

Stayed 1 night in Aug 2025

10/10 Excellent

Brendon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a amazing stay for us
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kayle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Seattle

Hotel was busy due to cruise ships and proximity to Lumen field. Good size rooms, clean. Elevators were a little slow but staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Geeteshwar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing
Stayed 4 nights in Jul 2025

6/10 Okay

Launa M

Travelled with group
Disliked: Room comfort

Not too impressed

For the price of the room we were not impressed , the bed was slanted towards the head, there was a huge wet spot on the floor in front of the air conditioner the entire time.We were there, there was no microwave. I felt like that upholstery in the lobbies were very dirty, we went to have a drink and an appetizer at the bar.And there was only one man working and there was a line of people waiting to order.And get drinks so we went somewhere else, the lines that the elevator were sometimes ten minute waits, the room was very muggy. And uneven on the floor, the lamp in the bedroom sofa area had to be plugged in behind the couch.There was no switch on Ito, say the least.We were not impressed for the price of the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kellen

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Stayed 1 night in Jul 2025

8/10 Good

julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay precruise
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The property was overwhelmed one weekend. The room service menu was not available due to insufficient stock on hand. The property appeared to be understaffed and poorly provisioned for the full house. The staff on hand did an admirable job of trying to ensure that guests had a good experience. They were nearly completely successful.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness
Great place
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities
Love the layout
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Elevator nightmare

On the day we checked out, only one elevator was functioning. There was a note we saw (after check in) that the elevators would be unavailable during the night, but would be up and running by 5:00 am. I would say 3/4 of the people staying in the hotel were staying there “pre-cruise” and had to check out by 10:00 or so to get to their ships. The elevators were not working ( except maybe one) all morning. Some of my family had to go down 23 flights of stairs with all their luggage. One of my group’s luggage broke on the stairs and that made it very difficult to traverse the remaining stairs and ultimately, nearly impossible to embark the cruise. He had to purchase a new suitcase! I can’t imagine a worse time for a hotel to do elevator maintenance than the morning of a cruise embarkation day - especially with so many elderly people as guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff seemed unprepared and undertrained for the very busy weekend. I was not informed about the high price of parking until checkout.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent who helped us was friendly and helpful. Although our room was a little dirty, I expected that to happen with how busy the area was for the weekend we came up. The gal working in the food area wasn’t nice to us when we were ordering breakfast items.
Stayed 1 night in Jul 2025

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025