Fraser - accommodation in Shenzhen

Had a great stay! The only part was that we had to go up to 33rd floor to check in and then down to the room and up again for breakfast and not every lift can get there. A bit confusing… the stairs to breakfast was not so user friendly for elderly hard of walking. The blanket was thinner than expected for a Hyatt property, unlike all other Hyatts I have stayed at. Otherwise, excellent!

beautiful hotel conveniently located besides Shenzhen Futian High Speed Rail station for easy access to Hong Kong (West Kowloon HSR station. HSR train journey is only 20mins). Also less Coco Park Mall with lots of great restaurants and shopping is only 7mins walk away. Shopping Park Subway station is also very nearby. Cant find a better location

This hotel has 2 wings, I booked a suite with sea view at Nanhai Wing for 2 nights, although this side is a bit old, but you can feel the vacation vibe. I was warmly welcomed by the receptionist at Wanghai Wing and the check-in process was smooth. The room is spacious and comfortable but the floor and the wall better need some refurbishment. We came here for anniversary celebration, we appreciated with the hotel’s special arrangement, very nice decorations on bed and the amenities. Checked out was efficient and the receptionist did ask our overall experience of stay. Will definitely come back if there’s a chance.