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Novotel Shenzhen Watergate

4.0 star property

Photo gallery for Novotel Shenzhen Watergate

Daily buffet breakfast for a fee
A hotel room with a bed, a sofa, a coffee table with a bottle and glasses, a plant, and three paintings on the wall.
Superior Room, 1 Queen Bed, City View
A Novotel hotel with a modern facade, large windows, and a well-lit entrance.
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$108
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Place, Shenzhen Science and Technology Museum
    ‪5 min walk‬
  • Place, Shenzhen Museum
    ‪6 min walk‬
  • Place, Huaqiangbei
    ‪14 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table with a bottle and glasses, a plant, and three paintings on the wall.

Superior Suite, 1 King Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Shenzhen

Novotel Shenzhen Watergate places you in the centre of Shenzhen, within a short 5-minute stroll of Shenzhen Museum and Shenzhen Science and Technology Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The buffet restaurant, Pin Fang, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 1399 square feet (130 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Futian hotel include Huaqiangbei and Dongmen Pedestrian Street.

What's nearby

  • Shenzhen Science and Technology Museum - 5 min walk - 0.4 km
  • Shenzhen Grand Theater - 6 min walk - 0.6 km
  • KK Mall - 6 min walk - 0.6 km
  • Shenzhen Museum - 6 min walk - 0.6 km
  • Huaqiangbei - 14 min walk - 1.2 km

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Hong Kong International Airport (HKG) - 52 min drive

Restaurants

  • 星巴克臻选(深圳信悦汇店)
  • ‪寿司郎(iN城市广场店) - ‬10 min walk
  • ‪Decanter Bar 品酒阁 - ‬10 min walk
  • ‪Social - ‬10 min walk
  • ‪McDonald’s (麦当劳) - ‬4 min walk

About this property

Novotel Shenzhen Watergate

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel Shenzhen Watergate. Self parking is free.

  • 142 guestrooms or units
  • 14 levels
  • Conference rooms
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Shenzhen Watergate offers 142 air-conditioned accommodations with free minibar items and minibars. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$165
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 2000
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Shenzhen Watergate

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Novotel Shenzhen Watergate?

Novotel Shenzhen Watergate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of 27 Jul 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on 24 Aug 2026 start from NZ$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Shenzhen Watergate?

Yep, Novotel Shenzhen Watergate has a free self car park.

Is Novotel Shenzhen Watergate family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Shenzhen Watergate is a hit with families.

Does Novotel Shenzhen Watergate serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Novotel Shenzhen Watergate?

No, Novotel Shenzhen Watergate does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Shenzhen Watergate?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Shenzhen Watergate?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Shenzhen Watergate?

No, pets and service animals are not allowed.

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 192 out of 686 reviews
Rating 8 - Good. 338 out of 686 reviews
Rating 6 - Okay. 95 out of 686 reviews
Rating 4 - Poor. 40 out of 686 reviews
Rating 2 - Terrible. 21 out of 686 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KIT FONG

Convenient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Lim

A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel. Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Makoto

Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2025
Verified

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024