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Raffles Shenzhen

4.5 star property
Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants

Photo gallery for Raffles Shenzhen

Indoor pool
Property video
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$614
includes taxes & fees
19 Jan - 20 Jan

Explore the area

View map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Shenzhen Bay Port
    ‪13 min walk‬
  • Place, Coastal City
    ‪18 min walk‬
  • Place, MixC Shopping Mall
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Raffles Suite

Premium bedding, down duvets, pillow-top beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (Metropolitan)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, City View (Metropolitan)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Shenzhen

Raffles Shenzhen places you in the heart of Shenzhen, connected to a shopping centre and 7.3 km (4.6 mi) from Happy Coast. Highlights at this luxury hotel include 3 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The theme restaurant, Kokoni, serves Japanese cuisine and is open for dinner. RUI Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool and gym as well as access to bike hire and yoga classes. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Nanshan hotel include Splendid China Folk Village and Window of the World.

What's nearby

  • Shenzhen Bay - 9 min walk - 0.8 km
  • Shenzhen Bay Port - 13 min walk - 1.1 km
  • Coastal City - 18 min walk - 1.5 km
  • MixC Shopping Mall - 19 min walk - 1.6 km
  • Shenzhen Bay Sports Center - 3 min drive - 3.5 km

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 40 min drive

Restaurants

  • ‪The Long Bar - ‬12 min walk
  • ‪KFC 肯德基 - ‬14 min walk
  • ‪星巴克 - ‬14 min walk
  • ‪成因绕梁 - ‬4 min walk
  • ‪胜记 宝能太古城店 - ‬16 min walk

About this property

Raffles Shenzhen

Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants
Raffles Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 13455 square feet (1250 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Raffles Shenzhen. Free self parking is available.

This 4.5-star Shenzhen hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 dining venues
  • 2 coffee shops
  • 13455 sq ft of conference space
  • 1250 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 466.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 298 for adults and from CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Raffles Shenzhen?

Raffles Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles Shenzhen?

As of 11 Jan 2026, prices found for a 1-night stay for 2 adults at Raffles Shenzhen on 19 Jan 2026 start from NZ$613.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles Shenzhen?

Yep, Raffles Shenzhen has a free self car park.

Are there any beaches close to Raffles Shenzhen?

The closest beach to Raffles Shenzhen is Golden Beach (15.5 km).

Is there a spa on site at Raffles Shenzhen?

Yep, there is an onsite spa at Raffles Shenzhen. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Raffles Shenzhen have a pool?

Raffles Shenzhen has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Raffles Shenzhen?

Raffles Shenzhen features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Raffles Shenzhen a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Raffles Shenzhen.

Is Raffles Shenzhen family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Raffles Shenzhen is a hit with families.

Does Raffles Shenzhen serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Raffles Shenzhen?

No, Raffles Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Raffles Shenzhen?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Raffles Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Raffles Shenzhen?

No, pets are not allowed.

Raffles Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

TING

Stayed 1 night in Sep 2025

8/10 Good

Mona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Mehmet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyunju

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很滿意的旅程

這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！
Stayed 1 night in Aug 2025

10/10 Excellent

Dongwook, Fort Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, bed, food.. all were great and the view could not be better
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Se Wun Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mie Yee

Stayed 1 night in Feb 2025

10/10 Excellent

Siu Pang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024