At Sentosa Hotel Apartment Taoyuan Branch, you'll be 5.6 km (3.5 mi) from Window of the World and 7.5 km (4.7 mi) from Happy Valley. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. .Sights within a 10-minute drive of this 4-property class Nanshan hotel include Splendid China Folk Village and Happy Coast.
What's nearby
Shenzhen University - 1 min walk - 0.0 km
Xin'an Nantou Ancient City - 1 min walk - 0.0 km
Nanshan Museum - 9 min walk - 0.8 km
Zhongshan Park - 3 min drive - 2.8 km
Coastal City - 3 min drive - 3.2 km
Getting around
Xili Railway Station - 6 min drive
Shenzhen University South Station - 11 min walk
Shenzhen (SZX-Shenzhen Intl.) - 26 min drive
Restaurants
McDonald's (麦当劳) - 10 min walk
文山湖西餐厅 Wenshan Lake Western Restaurant - 4 min walk
赛百味 - 7 min walk
汶和记粥底火锅 - 5 min walk
丸来玩去 - 7 min walk
About this property
Sentosa Hotel Apartment Taoyuan Branch
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Sentosa Hotel Apartment Taoyuan Branch offers its guests an outdoor pool and a fitness centre. A library, a terrace, and a garden are also featured at Sentosa Hotel Apartment Taoyuan Branch. Self parking is free.
Smoking is allowed in designated areas at this 4-star Shenzhen hotel.
402 guestrooms or units
30 levels
31 buildings
Built in 2015
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Library
Terrace
Garden
Lift
Smoking in designated areas
1 conference room
Dining venue
Sentosa Hotel Apartment Taoyuan Branch offers 402 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 128 per person
A restaurant
Things to do
Gym
Library
Outdoor pool
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Business services
Meeting room
Outdoors
Garden
In a regional park
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
30 floors
31 buildings
Banquet hall
Built in 2015
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Free bottled water
Hob
Microwave
Mini-fridge
Minibar
Paper towels
Room service
More
Air conditioning
Desk
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CNY 200.0 per day.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 128 per person
Rollaway bed fee: CNY 200.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.
We should mention
The seasonal pool will open in May and close in December.
Registered guests are the only ones allowed to be in guestrooms.
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch Shenzhen
Sentosa Apartment Taoyuan Branch
Hotel Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Shenzhen Sentosa Hotel Apartment Taoyuan Branch Hotel
Hotel Sentosa Hotel Apartment Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Taoyuan Branch
Sentosa Hotel Apartment Taoyuan Branch Hotel
Sentosa Hotel Apartment Taoyuan Branch Shenzhen
Sentosa Hotel Apartment Taoyuan Branch Hotel Shenzhen
Frequently asked questions
What is the cancellation policy at Sentosa Hotel Apartment Taoyuan Branch?
Sentosa Hotel Apartment Taoyuan Branch offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Sentosa Hotel Apartment Taoyuan Branch?
As of 24 Jul 2026, prices found for a 1-night stay for 2 adults at Sentosa Hotel Apartment Taoyuan Branch on 25 Jul 2026 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Sentosa Hotel Apartment Taoyuan Branch?
Yep, Sentosa Hotel Apartment Taoyuan Branch has a free self car park.
Are there any beaches close to Sentosa Hotel Apartment Taoyuan Branch?
The closest beach to Sentosa Hotel Apartment Taoyuan Branch is Golden Beach (18.8 km).
Does Sentosa Hotel Apartment Taoyuan Branch have a pool?
Sentosa Hotel Apartment Taoyuan Branch has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to December.
Does Sentosa Hotel Apartment Taoyuan Branch serve breakfast?
Yeah, buffet breakfast is offered daily between 7 AM and 10 AM.
Is there a free airport shuttle available at Sentosa Hotel Apartment Taoyuan Branch?
No, Sentosa Hotel Apartment Taoyuan Branch does not offer an airport shuttle service.
Is there a bar or restaurant at Sentosa Hotel Apartment Taoyuan Branch?
Yep, you can grab a meal at Sentosa Hotel Apartment Taoyuan Branch's onsite restaurant that serves Modern European cuisine.
What time are check-in & check-out at Sentosa Hotel Apartment Taoyuan Branch?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Sentosa Hotel Apartment Taoyuan Branch?
No, pets are not allowed.
Sentosa Hotel Apartment Taoyuan Branch Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 89 out of 218 reviews
10 - Excellent
89
Rating 8 - Good. 86 out of 218 reviews
8 - Good
86
Rating 6 - Okay. 34 out of 218 reviews
6 - Okay
34
Rating 4 - Poor. 5 out of 218 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 218 reviews
2 - Terrible
4
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
LKHAGVAJARGAL
29 Sept 2025
Liked: Cleanliness
The hotel service is excellent and the hotel environment is wonderful.
LKHAGVAJARGAL
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Tuyarakh
30 Dec 2025
Liked: Cleanliness, staff & service, amenities
The service was excellent. This hotel allows late check-out which is great.
Check in was easy and staff were helpful. Overall, a good stay. My only criticism is that the air conditioning unit was quite loud otherwise cannot fault the rest.
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Ming
Stayed 2 nights in Sep 2023
Verified
6/10 Okay
Choi Fung
19 May 2024
Liked: Cleanliness, staff & service
Not too bad but a bit older
Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.
Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym.
Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old.
Floor in the room has never been clean
Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable.
The only area that they may want to look into it, is the mineral water at room.
Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base.
The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet.
Nevertheless thanks to all the staffs for making the stay a pleasant one.
My 2nd visit and stay there after 1st good experience.
Didn't know my room was upgraded during my 1st stay.
Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal.
Only disappointment was there's no more free movies to watch from the room TV.
Internet much slower as compared to 1st stay.
As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage.
Overall it a good stay throughout
The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold.
The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley.
The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.
Room are generally in new and great condition. However, management does not really use their brain. They shut down the air conditioning in public areas, including the gym, at 7 pm. Asking them to turn on the AC apparently requires the owner's approval. Such a ridiculous and simple issue should have been fixed from the beginning but apparently no one realized it's a problem. Staff was terribly unwilling to be helpful. Typical Chinese hotel management... Severe lack of power to staff.