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Sheraton Shenzhen Futian Hotel

Property class: 5 and above

Photo gallery for Sheraton Shenzhen Futian Hotel

A grand lobby with a large chandelier, multiple floors, and a central atrium.
A modern hotel with a distinctive curved facade, multiple floors, and a prominent entrance area.
A pool area with lounge chairs and a small table with a drink.
A grand lobby with a large chandelier, tall columns, and a central red door.
A room with a large window offering a nighttime city view, a plush armchair, and a small table with a decorative item.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$290
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Place, Shenzhen Central Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

A hotel room with two beds, a TV, a desk, and a chair.

Club Deluxe Room, 2 Double Beds, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sitting area with a chair and table, a large window with a city view, and a framed artwork on the wall.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Club Studio Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk with a lamp, two armchairs, a small table with a vase, and a large window with curtains.

Club Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a sofa, armchairs, a coffee table, and a desk.

Executive Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A lobby with a sofa, armchairs, a coffee table, and a painting on the wall.

Club Suite, 1 King Bed

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Club Deluxe Room,1 King Bed, Club lounge access

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Studio Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a TV.

Panoramic Studio Suite, 1 King Bed

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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Futian Shangri-La Shenzhen

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,008 reviews
The price is NZ$326
includes taxes & fees
8 Nov - 9 Nov
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About the area

Shenzhen

Sheraton Shenzhen Futian Hotel puts you in the heart of Shenzhen, connected to the convention centre and within a 20-minute stroll of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Exchange 怡聚轩自助餐厅, is open for breakfast, lunch and dinner. Afterwards 迩逅吧 is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym and seasonal outdoor swimming pool. 86111 square feet (8000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 5-property class Futian hotel include Shenzhen Civic Center and Shenzhen Concert Hall.

What's nearby

  • Shenzhen Civic Center - 11 min walk - 1.0 km
  • Shenzhen Convention and Exhibition Center - 14 min walk - 1.2 km
  • Shenzhen Central Park - 17 min walk - 1.5 km
  • Shenzhen Concert Hall - 2 min drive - 1.8 km
  • Huaqiangbei - 2 min drive - 2.4 km

Getting around

  • Gangxia Station - 5 min walk
  • Shenzhen Station - 7 min drive
  • Hong Kong International Airport (HKG) - 52 min drive

Restaurants

  • ‪红荔村肠粉王岗夏店 - ‬4 min walk
  • ‪品有味馄饨 - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Beef Hot Pot - ‬3 min walk
  • ‪Luckin Coffee - ‬3 min walk

About this property

Sheraton Shenzhen Futian Hotel

Sheraton Shenzhen Futian Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 86111 square feet (8000 square metres) and includes conference space. The luxury Sheraton Shenzhen Futian Hotel also features multilingual staff, a garden, and concierge services. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 354 guestrooms or units
  • 24 levels
  • 2 buildings
  • Conference rooms
  • 86111 sq ft of conference space
  • 8000 sq. m of conference space
  • Built in 2007
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Sheraton Shenzhen Futian Hotel offers 354 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

A spacious lobby with a grand staircase, modern chandeliers, and a reception desk.
Crowne Plaza Shenzhen Futian by IHG
Futian
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 827 reviews
The price is NZ$248
includes taxes & fees
22 Nov - 23 Nov
Crowne Plaza Shenzhen Futian by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (201 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2026 to April 30 2027 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during November, December, January, February and March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Futian Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 373.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 per person
  • Rollaway bed fee: CNY 373.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Sheraton Shenzhen Futian Hotel?

Sheraton Shenzhen Futian Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on 1 Nov 2026 start from NZ$290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Shenzhen Futian Hotel?

Yep, Sheraton Shenzhen Futian Hotel has a free self car park.

Are there any beaches close to Sheraton Shenzhen Futian Hotel?

The closest beach to Sheraton Shenzhen Futian Hotel is Golden Beach (19.7 km).

Does Sheraton Shenzhen Futian Hotel have a pool?

Sheraton Shenzhen Futian Hotel has a seasonal outdoor pool and an indoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October). One of the swimming pools will be unavailable from November 1 2026 to April 30 2027 (dates subject to change).

What makes Sheraton Shenzhen Futian Hotel a romantic place to stay?

Romance packages and late-night room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Shenzhen Futian Hotel.

Does Sheraton Shenzhen Futian Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Shenzhen Futian Hotel?

No, Sheraton Shenzhen Futian Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Shenzhen Futian Hotel?

Yep, you can grab a meal at Sheraton Shenzhen Futian Hotel's onsite restaurant.

What time are check-in & check-out at Sheraton Shenzhen Futian Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Shenzhen Futian Hotel?

No, pets and service animals are not allowed.

Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 631 reviews
Rating 8 - Good. 206 out of 631 reviews
Rating 6 - Okay. 76 out of 631 reviews
Rating 4 - Poor. 33 out of 631 reviews
Rating 2 - Terrible. 16 out of 631 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent staff, convenient location.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms & well equipped with fantastic views. Rooms could do with a refresh but comfortable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit old but overall clean and comfortable. Also well located.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place in the Heart of Sz
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Big, clean, spacious hotel
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location when in the city, and they are so kind and friendly there
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internet connection. Works for business calls
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and wonderful aervice
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and enjoyable

Great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Well-equipped bathroom amenities (though I brought my own).
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for conference so ideal
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow infrastructure

Excellent hotel with an amazing pol and gym
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services by Sheraton

Overall service is very good.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice service
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you.

Nice staff and Nice Service. Thanks a lot.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Dated decors. We stayed in a panaoramic king bedroom and our friend stayed in a premier king bedroom. His bedroom looks newer and air condition works better. The breakfast buffet has an average variety. Hotel is conveniently located near lots of dining and shopping. Also walking distance to Futien train station.
Stayed 1 night in Oct 2025