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UrCove by HYATT Shenzhen Luohu

Property class: 3

Photo gallery for UrCove by HYATT Shenzhen Luohu

Restaurant
Superior Double Room
Reception
Executive Room
Honeymoon Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Block A, Shenye Taifu Plaza, Sungang Street, Shenzhen, Guangdong, 518023
  • Place, OCT Harbour
    ‪11 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪3 min drive‬
  • Place, Shenzhen Grand Theater
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Single Room

Premier Single Room

Premier Single Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

Premium bedding, free minibar, desk, soundproofing

Premier Double Room

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Premium bedding, free minibar, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Shenzhen

You'll be connected to a shopping centre at UrCove by HYATT Shenzhen Luohu, and within a 20-minute stroll of Shenzhen International Exhibition Center and OCT Harbour. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a communal living room and a lift. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Luohu hotel include Dongmen Pedestrian Street and Huaqiangbei.

What's nearby

  • OCT Harbour - 11 min walk - 1.0 km
  • Shenzhen International Exhibition Center - 2 min drive - 2.1 km
  • KK Mall - 2 min drive - 2.1 km
  • Dongmen Pedestrian Street - 3 min drive - 3.2 km
  • Shenzhen Grand Theater - 3 min drive - 2.8 km

Getting around

  • Sungang Station - 9 min walk
  • Sungang Railway Station - 12 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • ‪SAANCI - ‬8 min walk
  • ‪湘辣辣．分部位现炒黃牛肉 - ‬6 min walk
  • ‪潮發潮鮮牛肉店 - ‬8 min walk
  • ‪McDonald's (麦当劳) - ‬3 min walk
  • ‪Manner Coffee - ‬8 min walk

About this property

UrCove by HYATT Shenzhen Luohu

There's a restaurant on site. WiFi is free in public spaces. UrCove by HYATT Shenzhen Luohu also features a communal living room and a lift. Free self parking is available.

This 3-star Shenzhen hotel is smoke free.

  • 128 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
UrCove by HYATT Shenzhen Luohu offers 128 air-conditioned accommodations with free minibar items and espresso makers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and smart speakers.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 798 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at UrCove by HYATT Shenzhen Luohu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

UrCove by HYATT Shenzhen Luohu Hotel
UrCove by HYATT Shenzhen Luohu Shenzhen
UrCove by HYATT Shenzhen Luohu Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at UrCove by HYATT Shenzhen Luohu?

UrCove by HYATT Shenzhen Luohu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at UrCove by HYATT Shenzhen Luohu?

Yep, UrCove by HYATT Shenzhen Luohu has a free self car park.

Is there a free airport shuttle available at UrCove by HYATT Shenzhen Luohu?

No, UrCove by HYATT Shenzhen Luohu does not offer an airport shuttle service.

Is there a bar or restaurant at UrCove by HYATT Shenzhen Luohu?

Yep, you can grab a meal at UrCove by HYATT Shenzhen Luohu's onsite restaurant.

What time are check-in & check-out at UrCove by HYATT Shenzhen Luohu?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at UrCove by HYATT Shenzhen Luohu?

No, pets and service animals are not allowed.

UrCove by HYATT Shenzhen Luohu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Frankie Y C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Frankie Y C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cleaning staff whom was always so kind to ask if we need room cleaning. Love the free minibar. Superb location, close to MixC shopping mall where we visit almost daily for food. Only down side is that,although its a non smoking hotel, you still have guest smoking in their room. Asked to the staff and they said they can't do anything. I guess thats the culture in the country.
Stayed 7 nights in Dec 2025

8/10 Good

Siu Ming

The hotel was not bad, spacious and clean. And the location
Stayed 2 nights in Oct 2025

10/10 Excellent

Kai Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel occupies the upper floors of an office building. It's located in an area that is not overly crowded. It has complimentary self served washers and dryers for guests to use. Rooms are big with huge bathroom. Not far from Dongmen walking street.
Stayed 3 nights in Jul 2025

10/10 Excellent

Qianyu

Stayed 2 nights in Jun 2025

10/10 Excellent

Pei Pei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful and very convenient for shopping and dining.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were professional and friendly. Room was spacious and comfortable. Love the bathroom design. Breakfast was delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

KEUNG-KWOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Wan Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are lots of food optons and its very close to the subway stations. There are also furniture malls nearby within walking distance.
Stayed 2 nights in Oct 2025

8/10 Good

Wing Kai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hiu Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Guilherme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jihwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 만족이요~ 역에서도 가깝고 주변이 너무 번잡하지 않으면서 적당히 번화하고 좋은 것 같아요. 방도 넓어서 좋음!!! 보통 cbd 많이 묵으시던데 여기도 좋은 선택이었어요~ 주변 관광지들도 택시타고 금방금방인 거리기도 하고요
Stayed 2 nights in Jun 2025

8/10 Good

chun kei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

wing man

Stayed 1 night in May 2025

8/10 Good

Jo

Stayed 3 nights in Mar 2025

10/10 Excellent

Mihoko

Stayed 3 nights in Mar 2025

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities
小黃服務十分好
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

WING NA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

wing man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

wing man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因慶祝生日，訂房備注了，亦有安排了簡單布置，到埗酒店後職員都有主动延迟退房及送了早餐。服务很好，滿意
Stayed 1 night in Nov 2024

10/10 Excellent

Kunsik

Stayed 1 night in Sep 2024

10/10 Excellent

Yik Man Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tak Lam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適，附近亦有大商場
Stayed 1 night in Aug 2024