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The Thatched Cottage Inn

3.0 star property
Hotel in Shepton Mallet with free breakfast and restaurant

Photo gallery for The Thatched Cottage Inn

Front of property
Classic Double Room
Executive Double Room
Lunch served
Executive Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is NZ$226
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Place, Kilver Court
    ‪8 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪25 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Patio
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Private bathroom
Shower/bath combination
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
High chair
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate bedroom
Private bathroom
Separate bath and shower
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Patio
Private bathroom
Separate bath and shower
Hairdryer
Laptop workspace
Daily housekeeping
Changing table
High chair
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Family Cottage

Family Cottage

Highlights

Patio
Separate dining area
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Shepton Mallet

At The Thatched Cottage Inn you'll be within a 15-minute walk of Kilver Court and 4.5 km (2.8 mi) from Royal Bath and West Showground. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, The Thatched Cottage Inn, is open for lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas and a garden. .Attractions within a 30-minute drive of this 3-property class Shepton Mallet hotel include Cheddar Gorge and Center Parcs Longleat Forest.

What's nearby

  • Kilver Court - 8 min walk - 0.7 km
  • Royal Bath and West Showground - 6 min drive - 5.4 km
  • Longleat Safari and Adventure Park - 25 min drive - 29.5 km
  • Center Parcs Longleat Forest - 27 min drive - 31.8 km
  • Stonehenge - 52 min drive - 68.5 km

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Whitstone's - ‬5 min walk
  • ‪The Thatched Cottage Inn - ‬1 min walk
  • ‪Subway - ‬3 min drive

About this property

The Thatched Cottage Inn

Hotel in Shepton Mallet with free breakfast and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Free self parking is available.

This 3-star Shepton Mallet hotel is smoke free.

  • 9 guestrooms or units
  • Conference rooms
  • English breakfast (free)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Thatched Cottage Inn offers 9 accommodations with a hairdryer. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
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4.0 out of 5, Very good, 63 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Frequently asked questions

Is parking available at The Thatched Cottage Inn?

Yep, The Thatched Cottage Inn has a free self car park.

How much does it cost to stay at The Thatched Cottage Inn?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on 9 Feb 2026 start from NZ$226.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Thatched Cottage Inn a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at The Thatched Cottage Inn.

Is The Thatched Cottage Inn family-friendly?

You bet! With amenities such as children's meals, as well as changing tables and highchairs in the guestrooms, it's no surprise that The Thatched Cottage Inn is a hit with families.

Does The Thatched Cottage Inn serve breakfast?

Sure does, free English breakfast is available on weekdays from 8:00 AM to 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Thatched Cottage Inn?

No, The Thatched Cottage Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Thatched Cottage Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Thatched Cottage Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Thatched Cottage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 7 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff all terrific. Nice cosy space. Walkable distance to the town
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Stayed 1 night in Oct 2025

6/10 Okay

Clive

room one was over some private area where regular 24/7 noise of what sounded like an un balanced washing machine. room security lock inoperative
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property,shame they don’t do food on Monday and Tuesday nights
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was fantastic and spotless as was the Bathroom.
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Nice large room,comfy bed. But very loud central heating boiler and only cereal and toast for breakfast when booking said English breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Nichola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money. Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Stayed 1 night in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Pauline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, a huge en-suite with shower and a bath. Comfortable mattress, quality bedding and towels. We booked here because of the free parking and the full English breakfast included. However on arrival we read on the menu in our room that they only provide a continental breakfast. Apparently the new owners, although having reopened 4 months ago have not changed the wording of the breakfast on their site or that of all the other booking sites. So I was expecting bread rolls with a choice of ham and cheese, mixed fruit etc. but was underwhelmed at the offering which isn’t even continental….cereal, yoghurts and fruit juices. Although we were offered toast, hot drinks and croissants as well. Also they appear to be short staffed as the bar was often left unattended while the barman ran around waiting on tables as well. With a few tweaks this could be a great place to stay ie. more staff, especially on a Saturday evening and a cooked breakfast or at least honesty about the breakfast offering.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Lovely place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Value for money

No food available Monday, and toilet seat broken, but staff friendly and good value for money
Stayed 1 night in Sep 2025

2/10 Terrible

Carl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs alot of money spent on it to tidy up the facilities. Menu is very limited. Rooms were nice, but couldn’t have a shower as it was either ice ice cold of scalding hot. Ended up just having a stand up wash. No cooked breakfast. Very dissapointed.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and clean and the nights were quiet and confortable. The staff were helpful and willing to adjust checkin and checkout times without imposing extra charges. Restaurant times were limited, 1 hour for breakfast and no evening meal served Sunday night. Breakfast is included in the price, though the selection of food on offer for breakfast is a lot less than you would find at, say, premier inn. So, in short, it is a small independent hotel and that has pros and cons.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly. Helpful staff

Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Family room
Bathroom
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get, clean, quiet, comfy bed,
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Tired rooms need to be painted and wall paper either updated or restuck to walls. Breakfast was limited and not ready at gje designated time. Room was spacious and a good quality matress. Bathroom was large and clean.
Stayed 1 night in Sep 2025