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Palm Garden Lodge

2.0 star property

Photo gallery for Palm Garden Lodge

Courtyard
Bicycling
Terrace/patio
Minibar, free cots/infant beds, rollaway beds, free WiFi
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View map
Ta Poul Village, Svay Dangkum, No. 132, St. Tepvong, Next to Phsar Gné, Siem Reap
  • Place, Old Market Area
    ‪5 min walk‬
  • Place, Angkor Night Market
    ‪5 min walk‬
  • Place, Pub Street
    ‪10 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪80 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed

Room amenity

Standard Single Room, 1 King Bed

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Twin Room, 2 Single Beds

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Double Room, 1 King Bed

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room (with Fan)

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Double Room (with Fan)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (with Fan)

Minibar, free cots/infant beds, rollaway beds, free WiFi

Standard Twin Room (with Fan)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room (with Fan)

Room amenity

Standard Single Room (with Fan)

  • Garden view
  • 25 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

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About the area

Siem Reap

Palm Garden Lodge puts you in the heart of Siem Reap, connected to the convention centre and within just a 10-minute stroll of popular attractions like Old Market Area and Angkor Night Market. Highlights at this lodge include a restaurant and free daily breakfast. .This lodge has free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a free manager's reception, free babysitting and coffee/tea in a common area. Each morning free full breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this Siem Reap lodge include Angkor Wat and Pub Street.
View more Lodges in Siem ReapOpens in a new window

What's nearby

  • Old Market Area - 5 min walk - 0.5 km
  • Angkor Night Market - 5 min walk - 0.5 km
  • Charles de Gaulle Road - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Siem Reap Art Center Night Market - 14 min walk - 1.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 60 min drive

Restaurants

  • ‪Wat Beast - ‬5 min walk
  • ‪Golden Pumpkin - ‬5 min walk
  • ‪Smash My Bun - ‬4 min walk
  • ‪The Source - ‬4 min walk
  • ‪The Moon Sky Bar - ‬2 min walk

About this property

Palm Garden Lodge

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A meeting room and limo/town car service are available. Event space at this lodge measures 215 square feet (20 square metres) and includes conference space. A free shuttle from the airport to the hotel (available on request) and A ferry terminal shuttle are free. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Palm Garden Lodge. The lodge can provide concierge services and wedding services.
  • 1 building
  • 1 floor
  • 16 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2010
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Dining venue
Palm Garden Lodge offers 16 accommodations with minibars and complimentary bottles of water. Televisions come with premium cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle on request
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Free babysitting
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Built in 2010

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Free local calls

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Garden Lodge
Palm Garden Lodge Siem Reap
Palm Garden Siem Reap
Palm Garden Hotel Siem Reap
Palm Garden Lodge Lodge
Palm Garden Lodge Siem Reap
Palm Garden Lodge Lodge Siem Reap

Frequently asked questions

What is the cancellation policy at Palm Garden Lodge?

Palm Garden Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Palm Garden Lodge a romantic place to stay?

24-hour room service, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Palm Garden Lodge.

Is Palm Garden Lodge family-friendly?

You bet! With amenities such as free babysitting and a free shopping shuttle, as well as free infant beds in the guestrooms, it's no surprise that Palm Garden Lodge is a hit with families.

Does Palm Garden Lodge serve breakfast?

Sure does, free full breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Palm Garden Lodge?

Yep, there's a free shuttle from the airport to the hotel on request.

Is there a bar or restaurant at Palm Garden Lodge?

Yep, you can grab a meal at Palm Garden Lodge's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Palm Garden Lodge?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Palm Garden Lodge?

No, pets are not allowed.

Palm Garden Lodge Reviews

Reviews

6.6
Rating 10 - Excellent. 39 out of 182 reviews
Rating 8 - Good. 50 out of 182 reviews
Rating 6 - Okay. 39 out of 182 reviews
Rating 4 - Poor. 23 out of 182 reviews
Rating 2 - Terrible. 31 out of 182 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Zaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 5 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Das schlimmste hotel oder hostel in 5 jahren asien. Fotos sind fake gibt keinen pool, nicht mal sauberes wasser beim Duschen. Es kommt braune Brühe aus dem Wasserhahn. Die matratzen sind alt voller Löscher, flecken und schimmel. Für 3 Nächte bezahlt aber sofort nach check in Geflüchtet. Auf gar keinen fall zu empfehlen besser und angenehmer in einem Zelt zu schlafen
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
C’erano diversi insetti nel letto, non c’era un cestino e si doveva chiedere la carta igienica
Stayed 2 nights in May 2019
Verified

2/10 Terrible

TATIANA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE HOTEL

This was our WORST hotel experience ever. The property was dirty, with a strong metallic smell in water and broken furniture and squeaky doors, looked nothing like the photos! To top it off, we had a phone and a large sum of money stolen from our locked room while we were out during the day. We tracked the phone using the "find my device" app and found that the location of the stolen device matched the staff room, leaving no doubts that the money and phone were stolen by the people who worked at the hotel. We called the police and they said that they had multiple similar complaints about this hotel but they couldn't do anything in the short time that we had left in siem reap. I urge you to avoid staying at this hotel and in case you have no other choice, make sure not to leave anything valuable in the room!!
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
AVOID STAYING HERE!! I got stolen all my cash from my room, where only me and my partner were staying and was locked at all times. Staff won’t take responsibility, even though they are the only ones with access to the rooms when locked. Worst experience so far regarding accomodation.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

DAISUKE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

盗難にあいました…

レセプションに預けたリュックの中の財布から、お札を全て盗まれました。ドルと日本円で、600ドル分です。外に持って行くより安全だと思っていたのですが…。リュックに南京錠も掛けていたのにやられました。抗議しましたが、知らないの一点張り。その後の旅行も手持ちの金額で旅行しなければいけなくなったので、予定がめちゃくちゃに。 被害者が増えない事を祈ります。
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Frühstück war einfach aber gut. Es hat gestunken nach Schimmel o.Ä.. Alles war klamm. Bad eklig. Als ich mich über den Geruch beschwert habe, wurde mir zuerst Raumspray angeboten (was den Schimmel oder so ja nicht beseitigt hätte) und dann ein anderes Zimmer, in dem es aber genauso roch. Dennoch hilfsbereit.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Jin

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff werr great BUT FOR TWO NIGHT'S MY WINDOW WAS OPEN. IT HAS THE WOODEN FRAME TO BLOCK ANYTHING FROM PASSING. FIRST NIGHT I SAW MY CURTAIN TAKEN THROUGH.SECOND NIGHT SOMEONE TRIED STEALING MY BAG. ITS 12AM AND I WILL NOT SLEEP. SCARED OF LEAVING INCASE SOMEOJENIS WATCHING. NO HOTEL STAFF AROUND
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt äckligt

Riktigt sunkigt. Boka inte, det spelar ingen roll hur billigt det är. Äckliga rum som luktar mögel och troligen inte har blivit städade på flera år. Personal som är nonchalant och inte kan någon som helst engelska. Ta ett annat boende även om ni måste betala lite mer. Vi hade bokar 4 nätter men checkade ut efter en och det är vi väldigt glada att vi gjorde.
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

kagosan91

Disliked: Cleanliness, property conditions & facilities, room comfort
A true rathole. No hot water, wifi always interrupted or slowed down, one night even the electricity didn't work and last , but not least: no toilette paper. The breakfast consists of eggs and that's it. The owner of this place clearly don't care at all. Travellers are considered to be disturbing and the only reason they leave them sleep in this filthy, dirty place is because they make money with it. I don't expect anything fancy for 7$ a night, but a minimum standard which doesn't put you off immediately would have been highly appreciated. Only advice: don't stay there. It's truly horrible.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed and loved my stay in this hostel during my travelling in Siem Reap. The atmosphere was great for relaxing with free coffee and tea 24 hours at the restaurant in front of the hostel. The rooms were clean and comfortable. The staff was welcoming, friendly and helpful, they kept and cared for me like their family. The Angkor Wat tours and bus tickets arranged from the hostel were wonderful and cheap price. Really great location, so closed to markets, banks, restaurants and Pub Street. I will recommend this place to my family, friends and travelers in the world.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hostel for two nights. Really great place to stay for visiting Angkor Wat and other temples. The hostel is in a great location, just a short walk from Central Market, Night Market, restaurants and Pub Street area. Very clean and comfortable rooms. The staff is so kind, polite, friendly and helpful, they help to arrange a bus ticket to Bangkok, Angkor Wat Tours and Floating Village with reasonable price. The hostel also provide free bus or airport pickup, free breakfast, coffee, tea and Wifi. Very great value for the money. Strongly recommend this hostel to all budget travelers.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Nice hotel

Nice stay but need some maintainces on the room and bath room overall is good
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived in this place in the raining season as low season as well. I get a very cheap price. But I want to say, the service is super excellent. All the people are polite, kind, helpful and friendly. You can get almost everything you want. Free good breakfast, free pickup service, nice sleep, clean room, great location. I loved this place. If I return to Siem Reap again, I will choose this hostel again. And I will recommend to my friends and travellers.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely homestay in Siem Reap!

I loved this place so much during travelling around Southeast Asia. I send an email ahead for a free pick-up from the airport, They helped arrange on for me, the front desk staff arranged an English Speaking tour guide with tuk-tuk for the Temples of Angkor Wat, was very cheap price. My room was large, clean, and air conditioning worked well with free wifi. Free Safe deposit box at the reception 24 hours, free coffee, tea and breakfast were wonderful. Great location for walking distance to Night Market, bars and restaurants. The hostel is a great value for the money. Strongly recommended!!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hostel with lowest price!!

This place provided me with such a warm welcoming to Siem Reap, all of the staff are extremely helpful and informative, excellent service, and really reasonable prices. The rooms were clean and comfortable. This hostel is centrally located, within a very short walk to the night market, old market, pub street, super markets, banks etc. however, it remains peaceful and quite during the night and in mornings. This hostel, for me, was the perfect place. The owner is a young Khmer lady and she has an amazing story to tell, this is a locally owned family run buisness. The experience was so authentic and pleasant. Every guest I spoke with was also very pleased with their stay here. I would highly recommend a stay here to anyone.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Laurence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bedbugs :(

The staff was very nice and location was great. but the bed was filled with BEDBUGS... we woke up with all the itching in the middle of the night and we analyzed the mattress and found lots of bedbugs... so I wouldn’t recommend this place until they fix this problem...
Stayed 1 night in Jun 2018
Verified

8/10 Good

SGM Hugh

Liked: Cleanliness, staff & service, room comfort

quiet Hotel

It was a nice little hotel rooms at everything that I need it had nice beds that was clean shower toilet have a safe for use on request it's not far from Pub Street. 15 minute walk you can catch the truck truck for about a dollar the pub Street or the Night Market I said it's a very nice hotel people are friendly and very accommodating have a good say
Stayed 1 night in May 2018
Verified

10/10 Excellent

Jenfer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This guesthouse is an excellent place for its ambience, very friendly and helpful staff and for its cleanliness. It's located near Central Market, Old Market, Night Market, Pub Street and, making it a convenient option for shopping, eating and easy to night party at Funky Flashpackers. They have free Wifi 24hours, breakfast, tea and coffee 24 hours, also free 24 hours safety box at the reception, so we can have peace of mind regarding your valuables. The rooms are large and cozy enough. The staff make you feel at home with their ever friendly and warm smiles. They arrange your tuk tuk travels as well and our tuk tuk driver was a very patient, sweet person, and cheap price. Overall our stay here was perfect. We would definitely go back again and recommend to travelers.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money, Great location!

We stayed at this place for three nights during our trip in Southeast Asia. The location is great, short walk to the center of town and places to eat and drink. The rooms are simple, but very clean and have air con and a fan. The staffs were very friendly, polite and helpful. When considering this place you have to remember that it is only US$6 per night, I have no problems giving 5 stars based on what I get for the money. Breakfast, tea and coffeed were included, and there are free bananas to help yourself to all day. We also had a pick up at the airport included in out rate. The guy was there, nice and visible and it was a great way to start the holiday riding in a tuk tuk into town. We loved here, and Thank for all. Highly recommend.
Stayed 1 night in May 2018
Verified

2/10 Terrible

k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera and cables were stolen from my locked room by the hotel staff. All of the items were on my bedside table.The tourist police said this is the third similar complaint about this lodge in the last 6 weeks. All of the rooms were locked and things were stolen while guests were out. There is no daily housekeeping, so there is no need for them to enter at all. They also have bed bugs if the theft doesn't concern you.
Stayed 4 nights in Mar 2018
Verified

6/10 Okay

Petr

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Siem Riep

Over all the trip was great but is was nothing to do with the hotel. Didn’t get collected from hotel at the airport as requested and paid for. On arrival room not ready. Room dark and smelly. On departure pick up not organise on time and issue with payment even it should be paid for. Not going to return to same facility.
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

Dane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ei soovita kunagi seda majutusasutust

Hotelli tubades varastatakse ja võimalik et vargused on toime pandud hotelli töötajate poolt. Väga must ja räpane hotell ning teenindus on täiesti null.
Stayed 4 nights in Feb 2018
Verified

8/10 Good

Joshua

Liked: Staff & service, room comfort
The Palm Garden Lodge was just fine! My partner and I stayed four nights in February 2018. It wasn't quite like the pictures but the room was huge. The staff were friendly and the common seating area was nice to have. The breakfast was good considering it was free. You get a choice of two eggs scrambled, fried, or omelette style with two pieces of white toast. Our bathroom didn't have walls that went all the way to the ceiling in our room so If privacy from your room mate is very important to you, you might not like that.
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

Monika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

For the pice we paid, we didn't expect too much. However, what we saw after we entered the room was beyond belief. Filth everywhere! The bathroom looked like it hadn't been cleaned for weeks. The toilet and sink being the areas of main concern. The bedroom wall was covered with unidentifiable stains. The curtains were very dirty. Big pockets of dirt in corners if the room. The services and amenities advertised were not provided. For example, no daily housekeeping, minibar, free bottles of water, bathrobes or slippers. Concierge services??? Only one member of staff had a very basic English comprehension. Even 'so called' manager did not speak any English. It made it difficult to organise any sort of tours or bike rentals that the reception advertise. When we tried to enquire, we were told to find them 'in the street'. Same rule applied to the laundry. Basically the most common answer you got was 'I don't know'. In eleven years travelling in Asia, this was by far the worst place we stayed in and I don't think it's good enough to be advertised on hotels.com. Unfortunately, due to our travel arrangements, we did not have the flexibility to change for an alternative accommodation.
Stayed 4 nights in Jan 2018