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Kempinski Hotel Soma Bay

Luxury hotel on the beach, with outdoor pool

Where to?

Dates

December 2025

14

January 2026

Exterior

Property video

Miscellaneous

Indoor pool, outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas

Exterior

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Breakfast available
Room service
Hot tub
Spa

includes taxes & fees

9 Jan - 10 Jan 2026

Explore the area

Safaga, Soma Bay, 84711

Place, Soma Splash Somabay
‪12 min walk‬
Place, Makadi Water World
‪27 min drive‬
Place, Marina Hurghada
‪54 min drive‬
Airport, Hurghada (HRG-Hurghada Intl.)
‪52 min drive‬

Room options

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View (Laguna Club Room)

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Sea view
Sleeps 3
2 Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (Sea View Room)

Wonderful

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Sea view
Sleeps 3
2 Twin Beds

Superior Suite (Deluxe Suite)

Superior Suite (Deluxe Suite)

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

75 sq m
Sea view
Sleeps 3
1 King Bed

View from room

Standard Room (Resort View Room)

Wonderful

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Resort view
Sleeps 3
1 King Bed

Deluxe Room, Sea View (Laguna Club Room)

Deluxe Room, Sea View (Laguna Club Room)

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Sea view
Sleeps 3
1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, Partial Ocean View (Side Sea View Room)

Exceptional

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Partial sea view
Sleeps 3
2 Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, Sea View (Sea View Room)

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Sea view
Sleeps 3
1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, Partial Ocean View (Side Sea View)

Wonderful

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Partial sea view
Sleeps 3
1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Resort View Room)

Wonderful

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

39 sq m
Resort view
Sleeps 3
2 Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom, Sea View (Junior Suite Sea View)

Exceptional

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

45 sq m
Sea view
Sleeps 3
1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony, Partial Ocean View (Junior Suite Side Sea View)

Highlights

Soundproofed

Air conditioning

HDTV

Pillow menu

Down duvet

Blackout curtains

Premium bedding

Bathrobes

Partial sea view
Sleeps 3
1 King Bed

About the area

Soma Bay

A luxury stay in Soma Bay awaits you at Kempinski Hotel Soma Bay. Within just a 10-minute stroll, you'll find Red Sea and Soma Splash Somabay. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a winery. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with Ayurvedic treatments and hydrotherapy. The family restaurant, The View, serves international cuisine and is open for breakfast and dinner. Sultan Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .In proximity to this 5-property class Soma Bay hotel you'll find Mahmya.

What's nearby

Soma Splash Somabay - 12 min walk - 1.0 km
Makadi Water World - 27 min drive - 30.8 km
Desert Rose Aqua Park - 38 min drive - 50.7 km
Marina Hurghada - 54 min drive - 69.1 km
Hurghada City Center - 57 min drive - 71.7 km

Getting around

Hurghada (HRG-Hurghada Intl.) - 51 min drive

Restaurants

‪Kharamana - ‬18 min drive
‪Amwaj Lobby - ‬21 min drive
‪Maya - ‬6 min drive
‪Amwaj Beach Bar - ‬21 min drive
‪Sea Breeze Beach Bar - ‬17 min walk

About this property

Kempinski Hotel Soma Bay

Luxury hotel on the beach, with outdoor pool

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Kempinski Hotel Soma Bay such as a lazy river, an outdoor pool and an indoor pool.

There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a children's pool and a health club. Self parking is free.

Smoking is allowed in designated areas at this 5-star Soma Bay hotel.

325 guestrooms or units

4 levels

8 buildings

2 dining venues

2 bars or lounges

6300 sq ft of conference space

585 sq. m of conference space

Built in 2009

Winery on site

Deli

Kid's club (surcharge)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Food/drink service (free)

Wedding services available

Games room or arcade

Pool or billiards table

Library

Corner/local shop

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

ATM

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Bar by the pool

Kempinski Hotel Soma Bay offers 325 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath, bathrobes, slippers and bidets. This Soma Bay hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and thalassotherapy.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

On private beach
Pool
All-inclusive
Spa

includes taxes & fees

5 Jan - 6 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free beach shuttle
Onsite parking available only on request
Free secured self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
2 bars/lounges
2 restaurants
A beach bar
A poolside bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Al Mar
Bamboo Shoot
Beachcomber
Sultan Lounge
The View

Things to do

Family friendly

Arcade/game room
Baby toys
Beach toys
Children's club (surcharge)
Children's games
Children's pool
Children's toys
Grocery/convenience store
In-room babysitting
Indoor pool
Laundry facilities
Lazy river
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Stroller
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
3 meeting rooms
6,300 square feet of conference space
Computer station

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
In the mountains
On the beach
Pool umbrellas
Terrace
Vegetable garden

Spa

4 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Sports massages
Swedish massages
Thai massages
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Lift (150 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

More

4 floors
8 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Built in 2009
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic drinking straws
No plastic water bottles
Reception hall
Reusable cups
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu
Premium bedding

Bathroom

Bathtub
Bidet
Children's robes
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

More

Air conditioning
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:

One of the dining venues

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Kempinski Hotel Soma Bay

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: EUR 300
New Year's Eve (31 December) Gala Dinner per child: EUR 150 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Kempinski Soma Bay

Hotel Soma Bay

Kempinski Hotel Soma Bay

Kempinski Soma Bay

Soma Bay Kempinski

Soma Bay Kempinski Hotel

Kempinski Soma Bay

Kempinski Hotel Soma Bay Hotel

Kempinski Hotel Soma Bay Soma Bay

Kempinski Hotel Soma Bay Hotel Soma Bay

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Soma Bay?

Kempinski Hotel Soma Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Soma Bay?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Soma Bay on 9 Jan 2026 start from NZ$323.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Soma Bay?

Yep, Kempinski Hotel Soma Bay has a free self car park.

Are there any beaches close to Kempinski Hotel Soma Bay?

The closest beach to Kempinski Hotel Soma Bay is Mahmya (36.9 km).

Is there a spa on site at Kempinski Hotel Soma Bay?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Kempinski Hotel Soma Bay have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

Does Kempinski Hotel Soma Bay have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Kempinski Hotel Soma Bay?

Kempinski Hotel Soma Bay features a winery, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Kempinski Hotel Soma Bay a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Kempinski Hotel Soma Bay.

Is Kempinski Hotel Soma Bay family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Kempinski Hotel Soma Bay is a hit with families.

Does Kempinski Hotel Soma Bay serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Kempinski Hotel Soma Bay?

No, Kempinski Hotel Soma Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Hotel Soma Bay?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed during the summer.

What time are check-in & check-out at Kempinski Hotel Soma Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Soma Bay?

No, pets and service animals are not allowed.

Is there a golf course on site at Kempinski Hotel Soma Bay?

There is a golf course next to Kempinski Hotel Soma Bay.

Kempinski Hotel Soma Bay Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Amira

6 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with partner

15 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

One of the most beautiful hotels we ever stayed at. The staff is absolutely amazing - from the restaurant, the housekeeping to the beach! Special shout out to Amr and Diaa from the beach /beach bar team for going above and beyond to look after us. It is possible to do some snorkeling directly from the beach. The water is crystal clear. The buffet doesn’t leave anything to be desired! If you consider staying in Soma Bay dont bother looking at other hotels- this is by far the best option! True value for money! You get free water in the rooms and on the beach. This was our second stay and we will definitely be back! Thank you to the entire Team at Kempinski Soma Bay!

Stayed 10 nights in Jun 2025

10/10 Excellent

Magid

Travelled with family

13 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best beach , food , service and amenities I have been in Egypt for a fraction of cost you pay in the Caribbean or Europe

Stayed 4 nights in Jun 2025

10/10 Excellent

JEAN-MARIE RENE MARCEL

Travelled with partner

25 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very nice property. The staff is extremely helpful and courteous, and as an added bonus, they even have several german speaking guest relations employees. And the food is wonderful and very varied. The Breakfast and Dîner Buffets are extremely rich and savory. The Pool and Beach areas are great, and the rooms are beautifully appointed.

Stayed 18 nights in Apr 2025

2/10 Terrible

Jehan

3 May 2025

Stayed 3 nights in Apr 2025

2/10 Terrible

Claire

Travelled with family and small children

23 Mar 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Rajvinder

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Camelle

18 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

28 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Mojgan

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely perfect! From accomodations, food, staff, activities... highly recommend!

Stayed 5 nights in Jan 2025

10/10 Excellent

Shareq

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a pearl of the red sea

The Kempinski in soma bay is a beautiful hotel located in a quiet bay with a clean massive sandy beach, azure waters and mountains in the horizon. The service is truly 5 star - everyone was like how do I make the stay special especially staff at the beach and manager at sultan bar (tharos). Loved the stay and will highly recommend.

Stayed 3 nights in Dec 2024

10/10 Excellent

Nader, Toronto

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice beach, many available activities (golf, swimming, sailing, diving, snorkling, etc.)

Stayed 3 nights in Sep 2024

10/10 Excellent

ROSALYNN

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved it

This hotel was absolutely incredible! Could not recommend it enough, we loved it!!

Stayed 2 nights in Jun 2024

10/10 Excellent

Adnan

Business traveller, Travelled with group

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nicce hotel and clean room and helpful employees

Stayed 2 nights in Jun 2024

10/10 Excellent

ROSALYNN

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would highly recommend

It was amazing! Absolutely loved it and the service was incredible

Stayed 3 nights in Jun 2024

10/10 Excellent

Neil

Travelled with family

18 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overall hotel, great facilities, generally quiet and calm, great food, especially breakfast, and service although a little stretched at breakfast times.

Stayed 2 nights in Feb 2024

8/10 Good

erika

Travelled with partner

31 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great housekeeping and reception staff. Restaurant excellent. Beach supberb too. Minor gripe, some breakfast waiters were sullen.

Stayed 7 nights in Jan 2024

10/10 Excellent

Isam, Doha

Travelled with partner

29 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A proper five star resort. While the design is a little bit outdated, but the service is top class and you feel like royality.

Stayed 3 nights in Oct 2023

10/10 Excellent

Marie

Travelled with partner

21 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay at Kempinski. Everything we wanted and more. Staff team is incredible. So friendly, professional and consistently top notch. Such a fantastic holiday, cannot song the team’s praises enough.

Stayed 14 nights in Sep 2023

10/10 Excellent

Magdy G

Travelled with partner

17 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, clean, food, beach, service and everything

Stayed 8 nights in Sep 2023

8/10 Good

Malene

Travelled with partner

8 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It took around 40mins to check in which was far too long. I was allocated the room I had booked and was only given the room upgrade when I pointed out this was part of the VIP Expedia access. The hotel and facilities were great especially the pool and beach area and the staff were very helpful and nice

Stayed 1 night in Sep 2023

10/10 Excellent

Mustafa, BELLEVUE

Travelled with family

26 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great beach and very nice facilities full of activities.

Stayed 1 night in Jul 2023

10/10 Excellent

Susan

12 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jul 2023

10/10 Excellent

Jeffrey

Travelled with family

9 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We got partial ocean view (really just a sliver) rooms and half board. The rooms were large and very clean with big balconies. The resort was very clean and super well maintained. Even though they said they were at capacity it never felt busy there. The beach is pristine with tons of seating any time of the day. The staff were always there to take care of everything and were extremely friendly. We took advantage of the free shuttle to the house reef off the pier which was some of the best diving I have done, reef is very healthy. Only issue we ran into is the rental gear for snorkeling was poor quality. Better to rent from the dive shop at the pier. Food was great. We ate in the Asian restaurant once, a beach grill once and the rest at the main restaurant. If eating away from the main restaurant it is very easy to exceed the meal plan credit. In general though this was extremely relaxing and wonderful, it is the best of Mexican all inclusive resorts with Fiji quality beaches but way cheaper than both.

2/10 Terrible

Ghassan

Travelled with family, Travelled with family and small children

19 Mar 2023

Disliked: Cleanliness, amenities, property conditions & facilities

the hotel is too old and the smell in the lobby and at breakfast was annoying, also the beds in the room had a peculiar smell, there were three of us in the room and they brought an old bed for the child, in general the hotel needs a major overhaul

Stayed 2 nights in Mar 2023

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