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Wookey Hole Hotel

3.0 star property
Hotel with free parking, a quick walk to Wookey Hole Caves

Photo gallery for Wookey Hole Hotel

Games room
Breakfast and dinner served
Family Room, Resort View
Reception
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Free extra futon mattress
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the area

Wells

At Wookey Hole Hotel you'll be 0.4 km (0.3 mi) from Wookey Hole Caves and 3.1 km (2 mi) from Wells Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Bistro at Wookey Hole, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Self-service breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Sights within a 10-minute drive of this 3-property class Wells hotel include Wells Bishop's Palace and Chew Valley.

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.4 km
  • Wells Cathedral - 5 min drive - 3.1 km
  • Wells Bishop's Palace - 5 min drive - 3.8 km
  • Cheddar Gorge - 12 min drive - 15.3 km
  • Glastonbury Tor - 16 min drive - 15.8 km

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • The Good Earth
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Market Place Cafe - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • Coffee #1

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 2010
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately GBP 13.5 for adults and from GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

What is the cancellation policy at Wookey Hole Hotel?

Wookey Hole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wookey Hole Hotel?

Yep, Wookey Hole Hotel has a free self car park.

Does Wookey Hole Hotel serve breakfast?

Yep, visitors can't get enough of the self-service brekkie here! Available on weekdays from 7:30 AM to 10:00 AM and on weekends between 7:30 AM and 10:30 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Wookey Hole Hotel?

No, Wookey Hole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wookey Hole Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Wookey Hole Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wookey Hole Hotel?

No, pets are not allowed.

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1009 reviews
Rating 8 - Good. 341 out of 1009 reviews
Rating 6 - Okay. 131 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings, very friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

john

The restaurant food & service needs improving
Stayed 3 nights in Jun 2025

8/10 Good

harji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night whilst visiting Cheddar Gorge. The hotel room was clean and very spacious, staff friendly.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Great place to stay very competitive with price and not far from Cheddar Gorge
Stayed 2 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, only downside is lots of flies in the restaurant area around the windows and in our room the paintwork was a bit shoddy. Tea and coffee was filled back up daily. Reception staff were friendly enough, as restaurant staff. Did witness one woman in particular who was bringing food out drop food on 3 guests and also some on the floor . We hadn't planned to go in the caves initially, as the hotel was a base more so for us, but we did in the end and they were good..would have been nice to have done an add on ticket at a reduced price as we were staying in the hotel though..i know you can do this whilst booking, but would've been nice to still have had it as an option. All in all avery pleasant place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most helpful staff ever, really enjoyed our stay here would highly recommend
Stayed 2 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay. Pretty much as we expected. A no frills basic hotel but that suited our needs on this occassion
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late and the receptionist was very helpful and happy to serve us drinks. They also checked the car park regularly to ensure the cars were safe. Very comfortable!
Stayed 1 night in Jun 2025

10/10 Excellent

DOUGLAS

Liked: Cleanliness, property conditions & facilities, room comfort

Great 3 day break

Clean ,comfortable ideal location. Free Parking.....on Wookey Hole Attraction doorstep.
Stayed 3 nights in Jun 2025

8/10 Good

sabrina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Could have done with some info in the room like check out time, games room opening times and restaurant menus and details. A positive experience thanks
Stayed 2 nights in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were so friendly and very accommodating. Breakfast was very nice, with a great range to choose from. Lovely hotel, I will definitely return. Only down fall is that the shower temperature fluctuates while showering.
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jun 2025

8/10 Good

WAI TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and did the job but very generic, no character, didn’t feel like a place you’d like to linger in
Stayed 1 night in May 2025

4/10 Poor

Mic

Stayed 3 nights in May 2025

8/10 Good

Garry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and safe. Breakfast option is good and the staff are very polite and helpful. I prefer to have more hooks to hang out towels and clothes. And a small fridge will be very handy
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not exactly what I hoped for!

Positioned well for wookey hole. Staff friendly on arrival, room clean too. Only 6 hangers supplied for a family room. First morning we asked the room to not be cleaned as we were going to be in for a while, the second morning towels were replaced only and cups changed, beds weren't made, rubbish wasn't emptied. Breakfast choice was okay. We ordered a full English on the first morning and the fried eggs were swimming in grease on the plate. Not appealing at all. There was no key supplied for our balcony doors and being a family room meant our children could open the doors as and when they felt which I wasn't too pleased about and they were left unlocked. The staff were friendly. The bed was very firm and uncomfortable. The hot water is extremely hot, there was no option for warm water so be careful with children using the taps.
Stayed 3 nights in May 2025

10/10 Excellent

Mr Mark

Stayed 2 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely room , breakfast service fell over

Room was very good , the breakfast service was somewhat lacking . No spoons , no cups, no milk , dregs of the juice no continental breakfast offering to speak of , hour before breakfast ends .
Stayed 1 night in May 2025

10/10 Excellent

louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.
Stayed 1 night in May 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in the tower room, it was fab, but upstairs floor was very creaky and toilet seat would not stay up and had parts missing, also shower floor had seen better days, but a wonderful time had anyway.
Stayed 1 night in May 2025

6/10 Okay

Chris

Disliked: Cleanliness
Hotel was ok near good venues. Staff friendly and attentive. Breakfast was cold and mushrooms needed more cooking Room bed was comfy
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Stayed 1 night in May 2025