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The Palace Hotel

Property class: 3

Photo gallery for The Palace Hotel

A multi-story building with the sign "PALACE" on the top.
A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.
A spacious restaurant with high ceilings, large windows, and modern furnishings.
Bar (on property)
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is NZ$179
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪3 min walk‬
  • Place, Southend Pier
    ‪3 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪8 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Sea View

A hotel room with a large bed, bedside lamps, a desk with a computer, and a view of the outside balcony.

Standard Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

About the area

Southend-on-Sea

At The Palace Hotel you'll be within just a 10-minute stroll of Southend Pier and Adventure Island. Highlights at this beach hotel include a restaurant and in-room free WiFi. .The restaurant, Pier View, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 3767 square feet (350 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 3-property class Southend-on-Sea hotel include Southend Cliff Gardens and Three Shells Beach.

What's nearby

  • Adventure Island - 3 min walk - 0.3 km
  • Southend Pier - 3 min walk - 0.3 km
  • Southend Beach - 3 min walk - 0.3 km
  • Three Shells Beach - 4 min walk - 0.4 km
  • Cliffs Pavilion - 19 min walk - 1.6 km

Getting around

  • Southend Central Station - 6 min walk
  • London (STN-Stansted) - 79 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Clarkes Fish & Chips - ‬5 min walk
  • ‪The Royal Hotel - ‬3 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

The Palace Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. The business-friendly The Palace Hotel also features a terrace, concierge services, and laundry facilities.

This 3-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palace Hotel offers 137 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,008 reviews
The price is NZ$166
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier View

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 for adults and from GBP 12.00 for children
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

Property Registration Number 06530365

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Frequently asked questions

What is the cancellation policy at The Palace Hotel?

The Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palace Hotel?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at The Palace Hotel on 30 Sept 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Palace Hotel?

Yep, The Palace Hotel is a short 8-minute walk from Southend Beach.

Does The Palace Hotel serve breakfast?

Yeah, continental breakfast is on offer on weekdays from 7:00 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Palace Hotel?

No, The Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Palace Hotel?

Dogs are welcome at The Palace Hotel, with food and water bowls on offer.

The Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 130 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location,staff friendly and helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The stuff were great and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Absolutely fantastic
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good value for money. Large rooms. No parking though.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Basic clean rooms but fine if you are planning on being out most of the time. Family room was spacious with a great view of the pier. Excellent location for seafront attractions and high st shops. We ate breakfast in Tomassi's which is 3min walk away. Decent hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice rooms and amazing view of Southend pier. Very nice friendly staff. My only negative point is that breakfast is overpriced and cold be improved. Would definitely still go back though!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
One night stay all good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, WIFI was excellent the view was amazing and the room was massive
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, the proximity to beach and shops. Had to stay 3 more nights because flight was cancelled and it was no problem for them
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the staff go above and beyond. The carpets definitely need updating throughout the hotel as had some bleach stains on them but the bedding was fresh and clean, as were the toilet/bathroom areas and the food was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I have booked Seaview room. It was excellent. Came with balcony. Loved it.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Tired hotel. Disinterested staff especially reception which was frankly dreadful. What could be a wonderful hotel in a fantastic location is way overpriced and average. You can't check in until 3pm but have to be out by 11am. Lastly the breakfast is at best average. There's a cafe down the road on the seafront that does a better breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Great basic stay, everything was brilliant
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The rooms were clean, the staff were very nice, however the whole hotel needs a remodel. The carpets in rooms were very old. Breakfast was ok.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time here
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great sea view nice clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Sea front hotel
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good hotel. But would not recommend a room with a balcony. Upgraded from a standard to a seaview and was given a room with a balcony. However, didn't use the balcony as it was full of pigeons. The prevention methods included spikes which had become unglued and were falling off and netting which had big holes in it. This has allowed pigeons to nest. One pigeon had got caught in the netting and died. Once notified, the staff were quick to remove it. But this would not stop me from staying again as there was no problem with anything else. Be warned, the parking is a car park opposite which costs £25 per 24 hours.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
An amazing hotel, would unreservedly recommend.
Stayed 2 nights in May 2025