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Holiday Inn Southend by IHG

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn Southend by IHG

Exterior
View from room
Bar (on property)
Standard Room, 2 Single Beds (Airport View)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • Room service
The current price is NZ$152
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Southend Beach
    ‪6 min drive‬
  • Adventure Island
    ‪6 min drive‬
  • Southend Pier
    ‪6 min drive‬
  • London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Airport View)

Standard Room, 2 Single Beds (Airport View)

Standard Room, 2 Single Beds (Airport View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Airport View)

Suite, 1 King Bed (Airport View)

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

View from room

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - twin
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Airport View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Airport View)

Standard Room, 1 King Bed (Airport View)

Standard Room, 1 King Bed (Airport View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Southend-on-Sea

At Holiday Inn Southend by IHG you'll be 2.3 km (1.4 mi) from Rollacity and 2.4 km (1.5 mi) from Southend University Hospital. Highlights at this eco-friendly hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .The restaurant, 1935 Rooftop Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. 140 square feet (13 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Southend-on-Sea hotel, you'll be 2.6 km (1.6 mi) from Roots Hall Stadium and 3.2 km (2 mi) from Palace Theatre.

What's nearby

  • Cliffs Pavilion - 6 min drive - 4.0 km
  • Southend Beach - 6 min drive - 5.0 km
  • Adventure Island - 6 min drive - 4.4 km
  • Southend Pier - 6 min drive - 4.4 km
  • Thorpe Bay Beach - 9 min drive - 5.5 km

Getting around

  • Southend Airport Station - 6 min walk
  • London (SEN-Southend) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Saxon King - ‬3 min drive
  • ‪Domino's Pizza - ‬19 min walk
  • ‪KFC - ‬4 min drive
  • ‪Priory Park Cafe - ‬3 min drive

About this property

Holiday Inn Southend by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 140 square feet (13 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Southend by IHG. Parking is available for a fee.

This 4-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • 140 sq ft of conference space
  • 13 sq. m of conference space
  • Built in 2012
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Southend by IHG offers 129 accommodations with laptop-compatible safes and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, Dutch, English, French, German, Greek, Hindi, Italian, Latvian, Portuguese, Spanish, Thai, Turkish

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includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (140 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (111 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Frequently asked questions

What is the cancellation policy at Holiday Inn Southend by IHG?

Holiday Inn Southend by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Southend by IHG?

As of 12 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Southend by IHG on 31 Aug 2025 start from NZ$151.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Southend by IHG?

Yep, Holiday Inn Southend by IHG has a secured uncovered self car park for GBP 10.00 per night.

Are there any beaches close to Holiday Inn Southend by IHG?

The closest beach to Holiday Inn Southend by IHG is Chalkwell Beach (3.8 km).

Is Holiday Inn Southend by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Southend by IHG is a hit with families.

Does Holiday Inn Southend by IHG serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Southend by IHG?

No, Holiday Inn Southend by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Southend by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Southend by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1003 reviews
Rating 8 - Good. 304 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel definitely be staying again. Very clean with friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Ashlekah

Disliked: Cleanliness, staff & service, room comfort

Disappointing!

What was intended to be a sacred celebration of our anniversary was repeatedly disrespected and diminished by the hotel’s service failures and an undeniable atmosphere of exclusion. Specifically: • At check-in, we were incorrectly told our room was paid for — a careless mistake only corrected after I insisted on a second verification. • Our confirmed room booking was questioned and mishandled, causing unnecessary confusion. • Dietary requests were ignored — dairy milk was served after a clear request for almond milk, disregarding health and personal boundaries. • There were repeated micro aggressions and visible discrimination based on both race and sexuality, creating an environment that felt neither safe nor welcoming. . A room attendant opening the door before knocking. • Attempts to order room service were discouraged, adding to a growing sense of being unwanted. • Our room was not cleaned despite requesting service while we were out. • Basic amenities such as the refrigerator were broken and unresolved. This series of disrespectful actions and oversights made it abundantly clear that inclusivity and guest care are not practiced values at Holiday Inn Southend — they are merely advertised ones. It is unacceptable that in 2025, paying guests should have to experience discrimination, gaslighting, and neglect. We deserved better. The establishment failed not only to meet the basic standards of hospitality but failed to honour the dignity of your guests.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025

8/10 Good

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay here before an early flight. Lovely room with everything we needed. Didn’t eat here but restaurant was good value according to the menu on display. Friendly check in and out. Cleanliness was top notch. Fantastic bathroom with extras.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Travelled with partner
Very good value for money, comfortable and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ewa

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - will return again

Helpful friendly staff Clean fresh hotel and room Good selection of toiletries Good shower Room has everything you need Spacious room Good affordable price
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight success

Stayed for just one night and everything was excellent from moment arrived to the moment we checked out.Had breakfast which was excellent and room was very nice with lovely beds If I did have a small complaint it would be maybe a small fridge would’ve gone down well
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal airport hotel
Stayed 1 night in Apr 2025

8/10 Good

Dieter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of airport from restaurant but had not picked up on my request fpr a window seat
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with family
Disliked: Amenities
The bed needs moving from the wall
Stayed 1 night in Mar 2025

2/10 Terrible

lucas

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Mary-Jo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Very clean. Staff extremely helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

few issues But they sorted everything love staying

The trip started been asked for ID when i was paying for parking as well never been asked for ID here then the shower did not work this morning BUT i really have to say the very nice lady on reception dark hair with pony tail was so nice so helpful sorted a shower in another room offered to sort meal next visit so so lovely of them
Stayed 1 night in Mar 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent stay, very clean, comfortable room. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025