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The Headland Hotel and Spa

5.0 star property

Photo gallery for The Headland Hotel and Spa

On the beach, surfing
4 restaurants; breakfast, lunch, dinner and brunch served
7 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Couples treatment room(s), sauna, hot tub, steam room, body treatments
7 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
Headland Road, Newquay, England, TR7 1EW
  • Place, Fistral Beach
    ‪5 min walk‬
  • Place, Blue Reef Aquarium
    ‪17 min walk‬
  • Place, Crantock Beach
    ‪8 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪21 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Double Bed, Ocean View

Double Room, 1 Double Bed, Ocean View

Double Room, 1 Double Bed, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Premium bedding, in-room safe, WiFi

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 1 Bedroom (Village View)

Cottage, 1 Bedroom (Village View) | Living area

Cottage, 1 Bedroom (Village View)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 2 Bedrooms, Sea View (Front Row)

Flat-screen TV

Cottage, 2 Bedrooms, Sea View (Front Row)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Cottage, 3 Bedrooms, Sea View (Front Row)

Cottage, 3 Bedrooms, Sea View (Front Row) | Living area

Cottage, 3 Bedrooms, Sea View (Front Row)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Cottage, 1 Bedroom, Sea View (Sheltered)

Cottage, 1 Bedroom, Sea View (Sheltered)

Cottage, 1 Bedroom, Sea View (Sheltered)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 2 Bedrooms, Sea View (Sheltered)

Flat-screen TV

Cottage, 2 Bedrooms, Sea View (Sheltered)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage, 3 Bedrooms, Sea View

Cottage, 3 Bedrooms, Sea View | Living area

Cottage, 3 Bedrooms, Sea View

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Double Bed, Sea View

Room, 1 Double Bed, Sea View

Room, 1 Double Bed, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View | Living area

Family Suite, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | Living area

Suite, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 1 Bedroom (Roof Top Sea Glance View)

Cottage, 1 Bedroom (Roof Top Sea Glance View)

Cottage, 1 Bedroom (Roof Top Sea Glance View)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Coastal View)

Family Room (Coastal View)

Family Room (Coastal View)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite (Coastal View)

Suite (Coastal View)

Suite (Coastal View)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottage, 2 Bedrooms (Village View)

Cottage, 2 Bedrooms (Village View) | Living area

Cottage, 2 Bedrooms (Village View)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage, 3 Bedrooms (Village View)

Cottage, 3 Bedrooms (Village View) | Living area

Cottage, 3 Bedrooms (Village View)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Beach View (Fistral)

Room, 1 Double Bed, Beach View (Fistral)

Room, 1 Double Bed, Beach View (Fistral)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Beach View (Fistral)

Suite, Beach View (Fistral) | Living area

Suite, Beach View (Fistral)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (Grounds View)

Family Room (Grounds View)

Family Room (Grounds View)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Cottage, 1 Double Bed, Hot Tub (Village View)

Cottage, 1 Double Bed, Hot Tub (Village View)

Cottage, 1 Double Bed, Hot Tub (Village View)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Mariners 2)

Room (Mariners 2) | Living area

Room (Mariners 2)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Ocean View

Family Room, Ocean View

Family Room, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Newquay

A luxury stay in Newquay awaits you at The Headland Hotel and Spa. Within a 20-minute stroll, you'll find Fistral Beach and Blue Reef Aquarium. Highlights at this beachfront hotel include 4 restaurants, 7 indoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, RenMor, serves British cuisine and is open for breakfast and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and Hot tub. Additionally, you'll find a sauna, a conference centre and a children's swimming pool. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free self parking. .With a stay at this 5-property class Newquay hotel, you'll be 2.3 km (1.4 mi) from Crantock Beach and 2.7 km (1.7 mi) from Newquay Zoo.

What's nearby

  • Fistral Beach - 5 min walk - 0.4 km
  • Blue Reef Aquarium - 17 min walk - 1.5 km
  • Towan Beach - 19 min walk - 1.6 km
  • Tolcarne Beach - 8 min drive - 2.8 km
  • Crantock Beach - 8 min drive - 3.1 km

Getting around

  • Newquay Station - 9 min drive
  • Newquay (NQY-Newquay Cornwall) - 21 min drive

Restaurants

  • ‪The Fort Inn - ‬13 min walk
  • ‪The Terrace at The Headland - ‬1 min walk
  • ‪Restaurant RenMor - ‬1 min walk
  • ‪The Central - ‬14 min walk
  • ‪Sailors Arms - ‬13 min walk

About this property

The Headland Hotel and Spa

As a guest of The Headland Hotel and Spa, you'll find a full-service spa, 7 indoor swimming pools, an outdoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily.

Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury The Headland Hotel and Spa. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Newquay hotel.

  • 87 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1897
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
The Headland Hotel and Spa offers 87 accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Pet-friendly
  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 716 reviews
The price is NZ$239
includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 4 restaurants

Restaurants on site

  • RenMor
  • The Deck
  • The Terrace

Things to do

  • 18-hole adjacent golf course
  • 7 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment

Family friendly

  • 7 indoor pools
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (269 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1897
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Headland Hotel
Headland Hotel Newquay
Headland Newquay
Hotel Headland
The Headland And Spa Newquay
The Headland Hotel and Spa Hotel
The Headland Hotel and Spa Newquay
The Headland Hotel and Spa Hotel Newquay

Frequently asked questions

What is the cancellation policy at The Headland Hotel and Spa?

The Headland Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Headland Hotel and Spa?

Yep, The Headland Hotel and Spa has a free self car park.

Are there any beaches close to The Headland Hotel and Spa?

Yep, The Headland Hotel and Spa is a short 6-minute walk from Fistral Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find water sports equipment and motor boats.

Is there a spa on site at The Headland Hotel and Spa?

Yep, there is an onsite spa at The Headland Hotel and Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Headland Hotel and Spa have a pool?

Take your pick from 7 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at The Headland Hotel and Spa?

The Headland Hotel and Spa features 2 poolside bars, 7 indoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Headland Hotel and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Headland Hotel and Spa.

Is The Headland Hotel and Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that The Headland Hotel and Spa is a hit with families.

Does The Headland Hotel and Spa serve breakfast?

Yeah, complimentary cooked-to-order brekkie is available daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at The Headland Hotel and Spa?

No, The Headland Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Headland Hotel and Spa?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Headland Hotel and Spa?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at The Headland Hotel and Spa?

Dogs are welcome at The Headland Hotel and Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at The Headland Hotel and Spa?

There is a golf course next to The Headland Hotel and Spa.

The Headland Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 530 reviews
Rating 8 - Good. 129 out of 530 reviews
Rating 6 - Okay. 31 out of 530 reviews
Rating 4 - Poor. 18 out of 530 reviews
Rating 2 - Terrible. 10 out of 530 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff brilliant, great super king size bed and epic breafasts not to mention the views.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 6 night stay - accommodation, facilities and location superb - even better was the friendliness and warmth of the professional team of staff through out - I would not hesitate in recommending.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly and welcoming. A truly dog friendly hotel. Fantastic Aqua Spa- sunset pool just fab.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and facilities were wonderful.

Service and facilities were wonderful. Staff always happy to help. Food other than breakfast mediocre at best.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel, great service overall amazing experience
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Fabiola Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. Everything was perfect. The service we received was outstanding. If you really would like to relax and have a great time, visit The Headland Hotel. Great Hotel, Oustanding service. Love the food too.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury by the sea

The most amazing.few.days away, in a home from home environment, from the minute you walk un you feel you're at home surrounded by friends, one of the best hotels I've stayed in, and nothing disappointed, and the Spa is a relaxing retreat away from the world.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for a Mini Moon. The staff were nothing short of fantastic. They were super accommodating. The hotel is beautiful. Amazing views of the sea from room and their restaurant. The only down side we can say that the vegan options in the hotel were there but in some of the restaurants is limited but the food we had was delicious.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay the staff on entrance absolutely lovely and helpful.. the only downside was the younger staff in the restaurant (which was in the conservatory) were clumsy and loud dropping and smashing crockery. not all of them but it was very noisy in there .
Stayed 4 nights in Mar 2023
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, the staff in the restaurant were lovely. New restaurant opened with obvious teething Problems but it’s beautiful and the Food was lovely. Unfortunately the room was far too hot, unbearable. Asked for the radiator in the bathroom to be turned off the receptionist said someone will go to the room to sort it out but it wasn’t, asked for some info about the hotel such as spa details times for meals, the normal stuff you get in a room, the receptionist just kept saying I don’t know, I’m not sure etc and I’ll find out but never got back to us. Both things were disappointing that no one got back to us.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Sonia

Liked: Cleanliness, staff & service, room comfort

Great staff, poor value for priciest rooms

The staff were the best thing about this hotel - super friendly and helpful, where hotel policy allowed. Good view on the coast and some nice features, including comfortable sofas in ballroom. We got the Ocean View room - supposedly best available, but totally not worth the £440 per night rate we were charged. The rooms were small and very ordinary, especially bathroom with shower in bath and no mixer taps. Nothing particularly wrong with them - clean etc - and would have been reasonably happy if cost was half that rate. Not sure what the point of the ‘golf’ was. Pitch and putt with barely any evidence of maintenance. Mostly losing ball in scrubland. No point taking clubs and equipment lent out is inadequate even for a bit of fun. Spa has been done nicely. Careful thought in design, attention to detail and execution. Other than water in rooms in glass bottles, no evidence of sustainable or climate conscious practises. Must be huge waste from buffet breakfast. Disposable plastic glasses in spa. No info on how spa is powered - must be huge energy demand to heat outdoor pools, run jets, clean towels etc.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to be back!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was fantastic... Our room was internal one which was noisy, I think a fan was on all night and window didn't open, I didn't see that I booked internal room On booking . Room was decorated to high standard but not sure it was expected certainly not the noise
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Adrian

Liked: Staff & service, amenities, property conditions & facilities
Brilliant
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Mary-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fab! Staff were great, food was great, location amazing! Can’t complain
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The rooms are not sound proofed and the attitude to smokers of which my wife is one lacks any understanding. and the dinining room food is modest both at dinner and breakfast. A head waiter would improve matters
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay,wonderful facilities/friendly staff

We had a wonderful stay recently at the Headland with our 1 year old baby. We’d received an email regarding staff issues across Cornwall and contract tracing causing some issue with staffing, this helped us actually feel reassured before we arrived and safe and we appreciated the notification for some extra patience. The staff were brilliant throughout our stay, we visited the Terrace & Samphire which were brilliant, the food was delicious and the staff were so accommodating and engaging with our daughter after a year without seeing many people this was a joy to see. We also visited the adults only spa & aqua club during our stay. They are both wonderful and perfect for different uses. The aqua club was a wonderful place to spend time and swim inside and out with our daughter included. We will be back soon 😊 Our only slight criticism, is when we arrived we were told we owed a balance - and we had to get a little stern to comment it was paid via hotels.com (also a bit embarrassing to have this happen in a busy hotel lobby) and this was referred to manager who promptly resolved the issue and we were able to check into our room.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Robert

I couldn’t stay as I was intier three but traveled when I was in tier 2
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay, the staff were helpful, friendly and very professional. The food was excellent, until the continental breakfast on the last morning, portions were tight to say the least, no tea and coffee, despite ordering it, no cutlery, it took three visits back downstairs to sort it, when we eventually ate it, it was mediocre. Only Other sticky point was the extra bed in our family suite for our adult son was a fold out frame 5 inches off the floor which kept collapsing, he ended up sleeping on a thin, single mattress on the floor, he’s 6’ 2 and big built. For this we had to pay an extra £80. All of that being said we would definitely be going back.
Stayed 3 nights in Oct 2020
Verified

4/10 Poor

Nicola

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated, seemingly only a choice of a tiny box room or a large suite style room. Neither worth the cost. Definitely over priced and the food was terrible. Although they’ve catered for vegan and gluten free food well the “fresh” food was clearly frozen, the fried food was refried so go early otherwise the sausages are tough burnt and oil soaked. Restaurant food was terrible although they did take it off the bill when we highlighted it didn’t match the description. The staff tried hard and location was good. Gym facilities were good however crowded at times as non hotel guests use the gym so avoid peak times. We were first put in a very small room which could just about walk around the bed.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

MRS MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wedding weekend

Stayed 2 nights for a friends wedding. The scenery is spectacular overlooking the sea. The Hotel is extremely dog friendly and the rooms are comfortable. Staff very welcoming and friendly would definetley stay again. The wedding food was excellent but didn't try the main restaurant itself. Breakfast was very good choice.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fabulous stay at The Headland. This was our 3rd visit. Lovely welcoming staff & beautiful rooms & views. The breakfast is also brilliant.
Such a comfy bed!
Headland at night
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical, classic and relaxing! Staff were all extremely helpful and friendly. The breakfast included with our staff was very tasty, it also had plenty of choice!
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel more than three days before due to unfrozen circumstances and the hotel reception refused and took full payment even though i had stayed here many times before
Stayed 1 night in Jan 2020