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Norfolk Hotel

2.0 star property

Photo gallery for Norfolk Hotel

A bar area with two glasses of a blue beverage, garnished with lemon slices, and a red napkin.
A hotel hallway with a red carpet, a wooden bench, and a staircase leading to an upper level.
A hotel lobby with a reception desk, chairs, a fireplace, and wall sconces.
Courtyard
The exterior of a hotel named 'NORFOLK' with a modern design, featuring a prominent entrance and a staircase leading to the entrance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping
The current price is NZ$307
includes taxes & fees
4 July - 5 July

Explore the area

View map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room

Traditional Double or Twin Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a chair, a desk with a fan, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a wooden headboard, two wall-mounted light fixtures, a chair, a bedside table, and a window with curtains.

Economy Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

About the area

St. Helier

At Norfolk Hotel you'll be within just a 10-minute stroll of Howard Davis Park and King Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a games room. .With a stay at this St. Helier hotel, you'll be 0.6 km (0.4 mi) from St. Helier Central Market.

What's nearby

  • Howard Davis Park - 1 min walk - 0.1 km
  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • St. Helier Town Hall - 12 min walk - 1.1 km
  • Port of Jersey - 14 min walk - 1.2 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬1 min walk

About this property

Norfolk Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

  • 100 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Norfolk Hotel offers 100 accommodations with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Interior entrance
The Savoy Jersey
St. Helier
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,010 reviews
The price is NZ$365
includes taxes & fees
8 July - 9 July
The Savoy Jersey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

What is the cancellation policy at Norfolk Hotel?

Norfolk Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Norfolk Hotel?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Norfolk Hotel on 4 Jul 2026 start from NZ$307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Norfolk Hotel?

Yep, Norfolk Hotel has a free self car park.

Are there any beaches close to Norfolk Hotel?

Yep, Norfolk Hotel is a short 8-minute walk from Havre des Pas.

Is there a spa on site at Norfolk Hotel?

No, there is no spa at this property. Ayush Wellness Spa is a short 14-minute walk away.

Does Norfolk Hotel have a pool?

Norfolk Hotel has an outdoor pool.

Is there a free airport shuttle available at Norfolk Hotel?

No, Norfolk Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Norfolk Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Norfolk Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Norfolk Hotel?

No, pets are not allowed.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 265 reviews
Rating 8 - Good. 122 out of 265 reviews
Rating 6 - Okay. 27 out of 265 reviews
Rating 4 - Poor. 6 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect stay for our trip, very central and staff were accommodating and friendly. Basic hotel but has everything we needed.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Wellington

Very central in Jersey close to the beach
Stayed 3 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style vibe, staff excellent
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Julie

Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Good clean basic hotel. Good location. Staff friendly and helpful.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023
Verified

8/10 Good

Dawn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norfolk was in need of some updating in the rooms, but all it was clean & comfortable & not to far from the town, so walkable & it was in a quiet area. Breakfast was basic, but nice & the staff all friendly & helpful.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the hotel was central to harbour and town centre. The breakfast was good but was disappointed with the evening meal.
Stayed 7 nights in Sep 2022
Verified

6/10 Okay

Susan

Liked: Cleanliness, staff & service

Good location for a weekend break

The Norfolk Hotel was in an ideal location. Excellent Thai & Portuguese cafes very nearby. Rather dated & popular with the older person! Bingo was popular!
Stayed 4 nights in Aug 2022