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Suite Serenade

Property class: 3

Photo gallery for Suite Serenade

Garden
Fridge, microwave, coffee/tea maker
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Suite, 2 Bedrooms

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
Weatherills Estates, St. John's, Antigua
  • Place, Marble Hill
    ‪20 min walk‬
  • Place, Dickenson Bay Beach
    ‪2 min drive‬
  • Place, Coates Cottage Art Gallery
    ‪3 min drive‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Bathroom shower

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Bathroom

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

St. John's

At Suite Serenade you'll be within a 20-minute walk of Marble Hill and 2.3 km (1.4 mi) from Dickenson Bay Beach. Highlights at this hotel include 4 restaurants, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include an outdoor tennis court and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 3-property class St. John's hotel you'll find Jolly Beach.

What's nearby

  • Marble Hill - 20 min walk - 1.7 km
  • Dickenson Bay Beach - 2 min drive - 1.3 km
  • Coates Cottage Art Gallery - 3 min drive - 2.5 km
  • Hodges Bay - 5 min drive - 4.1 km
  • Galley Bay - 15 min drive - 12.5 km

Getting around

  • St. John's (ANU-V.C. Bird Intl.) - 15 min drive

Restaurants

  • ‪Bayside Restaurant - ‬3 min drive
  • ‪Bar None - ‬12 min walk
  • ‪Salt Plage - ‬4 min drive
  • ‪Barefoot By The Sea - ‬4 min drive
  • ‪Anna's On The Beach Lounge & Restaurant - ‬4 min drive

About this property

Suite Serenade

There are 4 restaurants on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Suite Serenade. Free self parking is available.

Smoking is allowed in designated areas at this 3-star St. John's hotel.

  • 1 building
  • 3 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Built in 2009
  • Childcare (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Suite Serenade offers 3 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered once per stay and hairdryers can be requested.

Similar properties

Reception
Heritage Hotel
St. John's
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
3.5 out of 5, Good, 417 reviews
The price is NZ$233
includes taxes & fees
7 May - 8 May
Heritage Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants

Things to do

  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property of their anticipated arrival time at least 48 hours prior to arrival.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XCD 13.50 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Serenade
Suite Serenade Hotel
Suite Serenade Hotel St. John's
Suite Serenade St. John's
Suite Serenade Antigua/Saint John Parish
Suite Serenade Apartment St. John's
Suite Serenade Apartment
Suite Serenade Hotel
Suite Serenade St. John's
Suite Serenade Hotel St. John's

Frequently asked questions

What is the cancellation policy at Suite Serenade?

Suite Serenade offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Suite Serenade?

Yep, Suite Serenade has a free self car park.

Are there any beaches close to Suite Serenade?

The closest beach to Suite Serenade is Dickenson Bay Beach (1.2 km).

Is there a free airport shuttle available at Suite Serenade?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Suite Serenade?

Yep, Suite Serenade has 4 restaurants.

What time are check-in & check-out at Suite Serenade?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Suite Serenade?

No, pets are not allowed.

Is there a golf course on site at Suite Serenade?

There is a golf course next to Suite Serenade.

Suite Serenade Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tishon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 7 nights in Apr 2025

6/10 Okay

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The description of the property alluded to it being a hotel with four restaurants on site, but in fact it was a house with four separate apartments in a private neighborhood not anywhere near restaurants. Also, they said there were tennis courts with adjacent golf course which also was not so. These amenities were nowhere in sight. Had we not rented a car this location would have been extremely inconvenient even with a car. It was a long drive to get anywhere.
Stayed 3 nights in Mar 2025

2/10 Terrible

KLB, NJ, USA

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place like the plague. I arrived and by 36 hours later, there was no water, no gas, and no wifi. I repeatedly complained only to be told they are working on it. Long story short, by the time it was time to check out, none of those services were ever restored. If I was staying longer than the 3 days for which I was booked, I would have sought other accommodations. But I will NEVER stay there again, and in my opinion, they should be out of business.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Need new manager

The property had a great location close to movie theater and supermarket about 10 min cab ride however we did not have a good host we spend the last two days without running water because the water pump broke and no accommodations was offered to my family. The master on suite need repair / upkeep. Side rails leading up to the unit need repair. Broken dishwasher and disposal unit we notified the manager that we saw smoke from under the cubboard that was not addressed thankfully my fiancé was able to identify that it was the garbage unit that was broken and he manually shut it down. There’s a washer in the unit but no designated area to dry our clothes we were told by the manager to hang our clothes on the back yard fence which was distasteful especially for that area. Please read other reviews it has a 2star rating for a reason I would not return to this property unless the listing has a new property manager and they did all the basic maintenance to make the unit accommodating

2/10 Terrible

Grace, florida

Disliked: Staff & service

The manager is a liar and a thief.

The manager entered our room while we were out and stole my wife's diamond ring and also took our chocolate candy from the refrigerator. When my wife could not find her ring we called the manager and asked her if she came to our suite. She denied it. The following day she called us and said she forgot the keys to our room on the patio; she sat in the chair, ate the chocolate and forgot the keys. I found the keys on the patio and we asked her again if she had entered our suite and she said no. I will never go to Suite Serenade again, nor recommend anyone to stay there. If we were not leaving that day, we would have called the police and filed a report.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was suppose to check into this hotel on Tuesday

Been trying to confirm my hotel reservation for entire week. Unfortunately, I have yet to contact the hotel and when i got there the place looked deserted and I already paid for the room. Very disappointed as I had to go somewhere else

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what I expected

It was not what I expected from the pictures that must of been taken 10 years ago. The place was not worth the money. The only part that made the place was the property manager! She was amazing. First night we couldn't find the place since there is no real address and we had a local cab driver help us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighborhood that is about 1.1 mile to beach. The website has the location incorrect. I recommend a car while at this property. Grocery store is too far too walk.

4/10 Poor

hany

Disliked: Staff & service, property conditions & facilities
Lots of aunts in the kitchen. Hotel never heard about pets control.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great accommodation considering the price but please read the previous reviews. This apartment is in the middle of no where and does not have shops local. Unfortunately, I only stayed for one night but could have quite happily stayed for 2 weeks!

8/10 Good

Phillip, Ottawa, ON

Liked: Cleanliness, property conditions & facilities, room comfort

Not a Hotel or a Luxury Resort

Suite Serenade is a 2 story, 4 unit, furnished apartment building that is not in St. John's and is not on any beach. It is a bit hard to find since the unit is not marked, road signage is optional in Antigua, and most people do not know the place by the name 'Suite Serenade.' The neighborhood is upscale residential though somewhat rural. The building seems almost new and the 2 bedroom apartment is clean, no bugs, has a dish washer, laundry, microwave, TV service, security system, etc. Visitors definitely need a car since there are no beaches, food stores, restaurants, etc. in short walking distance. The place worked for me. We were the first visitors in about a year though there were long-term residents upstairs. A few kinks need to be ironed out. We were left completely on our own but with a cell number to contact the managers. The cleaning lady comes on Wednesdays. I recommend Suite Serenade and would return again.