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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby sitting area
Free daily buffet breakfast
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$175
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, Historic Main Street
    ‪9 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪10 min walk‬
  • Place, St Charles Convention Center
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(65 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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About the area

St. Charles

At Best Western Plus The Charles Hotel you'll be within just a 15-minute stroll of Ameristar Casino St. Charles and Historic Main Street. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .The restaurant, Dennys, serves American cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute walk of this St. Charles hotel include Frontier Park and Lewis & Clark Boathouse and Nature Center.

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Lewis & Clark Boathouse and Nature Center - 12 min walk - 1.1 km
  • Lindenwood University - 3 min drive - 3.2 km

Getting around

  • Kirkwood Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Suburban hotel with free breakfast and fitness centre
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is parking available at Best Western Plus The Charles Hotel?

Yep, Best Western Plus The Charles Hotel has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on 30 Dec 2025 start from NZ$175.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel has an indoor pool.

Does Best Western Plus The Charles Hotel serve breakfast?

You bet, our travelers can't get enough of the free buffet brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Plus The Charles Hotel?

No, Best Western Plus The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus The Charles Hotel?

Yep, you can grab a meal at Best Western Plus The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Best Western Plus The Charles Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1006 reviews
Rating 8 - Good. 278 out of 1006 reviews
Rating 6 - Okay. 148 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amar

Stayed 4 nights in Sep 2025

4/10 Poor

Candace

I booked a last minute stay at this property thru Expedia. Once booked, I realized that I had booked for the following evening (thank you Expedia calendar for not making the current evening an option). Upon discovering this mistake (less than an hour after making the reservation), I requested cancellation of the reservation. Expedia says they requested the cancellation but the property would not respect this request. I am guessing that having the small amount of revenue my reservation generated them is worth me absolutely avoiding them every time in the future I may need a room in St Charles. Congrats Best Western! You'll never receive a dollar from me again!
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the breakfast they served was very nice. I really liked that they were pet friendly and could take my dog!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! Room great, breakfast great! All around it is the best place we stayed in the last two weeks!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

claudio

Stayed 1 night in Sep 2025

2/10 Terrible

Ocaren

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very old and dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Erich

Travelled with family
Disliked: Staff & service, property conditions & facilities
The pictures are not the same as in person, it was ok but definitely not as nice as the pictures and a certain front desk guy not that nice or friendly
Stayed 2 nights in Sep 2025

2/10 Terrible

Marisela

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a soccer tournament, and i would never go back, neither would I recommend it. This place was horrible. There was an awful smell as soon as you walk in, very outdated, rooms either have a musty odor to them or a cigarette smell. My room had dog hair all over the carpet, it was all over our socks our clothes, everything. Staff was not nice. Our bathroom even had mold, and sink wasn't working!
Stayed 2 nights in Sep 2025

4/10 Poor

marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Stayed 1 night in Sep 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None I liked.
Stayed 12 nights in Aug 2025

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

6/10 Okay

Carol Lynn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room smelled. Microwave broke. Had to have maintained fix. Inconvenience to our privacy.
Stayed 3 nights in Sep 2025

6/10 Okay

Carol

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Tyron

Liked: Staff & service
Disliked: Cleanliness
Bathroom was not clean. I had to clean off the toilet and there was hair in the shower and on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

LIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet is disgusting, the air in the room is too smelly and disgusting to breathe. Horrible experience!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very easy and the staff was appropriate. Room was clean and quiet. Carpets were old but clean. Breakfast was good but not being able to keep our dog in the dining room was inconvenient. Location was very easy to find and close to many things. Would recommend
Stayed 1 night in Sep 2025

8/10 Good

Ross

Stayed 1 night in Sep 2025

10/10 Excellent

Yoan

Stayed 1 night in Sep 2025