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Dolphin Sands Clearwater Beach, an Ascend Collection Hotel

3.0 star property
On private beach with outdoor pool, near Sand Key Park

Photo gallery for Dolphin Sands Clearwater Beach, an Ascend Collection Hotel

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$391
includes taxes & fees
4 Feb - 5 Feb

Explore the area

View map
655 S Gulfview Blvd, Clearwater Beach, FL, 33767
  • Place, St. Petersburg - Clearwater Beaches
    ‪1 min walk‬
  • Place, Beach Walk
    ‪6 min walk‬
  • Place, Pier 60 Park
    ‪15 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪42 min drive‬

Room options

View all photos for 1 King Bed, Partial Ocean View, Balcony, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed, Partial Ocean View, Balcony, No Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

View all photos for 1 King Bed, Patio, No View, Accessible, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed, Patio, No View, Accessible, No Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds & 2 Twin Beds, Family Suite, Partial Ocean View, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds & 2 Twin Beds, Family Suite, Partial Ocean View, No Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Partial ocean view

View all photos for 2 Queen Beds & 2 Twin Beds, Family Suite, Partial Ocean View, Accessible, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds & 2 Twin Beds, Family Suite, Partial Ocean View, Accessible, No Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Partial ocean view

View all photos for 2 Queen Beds, Poolside Room, Accessible, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds, Poolside Room, Accessible, No Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Partial Ocean View, Accessible, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds, Partial Ocean View, Accessible, No Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Partial ocean view

View all photos for 2 Queen Beds, Balcony, City View, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds, Balcony, City View, No Smoking

8.8 out of 10
Excellent
(47 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for 1 King Bed, Balcony, City View, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed, Balcony, City View, No Smoking

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for 2 Queen Beds, Partial Ocean View, Balcony, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

2 Queen Beds, Partial Ocean View, Balcony, No Smoking

8.2 out of 10
Very good
(78 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Partial ocean view

View all photos for 1 King Bed, Patio, No View, No Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

1 King Bed, Patio, No View, No Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Hilton Clearwater Beach Resort & Spa

Clearwater Beach
  • On private beach
  • Pool
  • Spa
  • Free Wi-Fi
4.0 out of 5, Very good, 2,425 reviews
The price is NZ$456
includes taxes & fees
2 Feb - 3 Feb
Hilton Clearwater Beach Resort & Spa

About the area

Clearwater Beach

At Dolphin Sands Clearwater Beach, an Ascend Collection Hotel you'll be steps from St. Petersburg - Clearwater Beaches and 2 km (1.2 mi) from Clearwater Beach. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .The restaurant, Cabanas Coastal Grill, serves seafood and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site pool loungers. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Clearwater Beach hotel include Sand Key Park and BayCare Ballpark.

What's nearby

  • St. Petersburg - Clearwater Beaches - 1 min walk - 0.0 km
  • Captain Blighs Landing - 1 min walk - 0.1 km
  • Beach Walk - 6 min walk - 0.5 km
  • Pier 60 Park - 15 min walk - 1.3 km
  • Clearwater Beach - 3 min drive - 1.8 km

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 44 min drive

Restaurants

  • ‪Shephard's Beach Resort - ‬3 min walk
  • ‪Frenchy's South Beach Cafe - ‬10 min walk
  • ‪Crabby Bar & Grill - ‬10 min walk
  • ‪Coco's Crush Bar & Grill - ‬11 min walk
  • ‪Barefoot Beachouse - ‬11 min walk

About this property

Dolphin Sands Clearwater Beach, an Ascend Collection Hotel

On private beach with outdoor pool, near Sand Key Park
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Clearwater Beach hotel.

  • 1 building
  • 91 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
Dolphin Sands Clearwater Beach, an Ascend Collection Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. 48-inch LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Clearwater Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Holiday Inn & Suites Clearwater Beach by IHG
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4.1 out of 5, Very good, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas

Restaurants on site

  • Cabanas Beachside Bar
  • Cabanas Coastal Grill

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.65 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 20.00 per person
  • Covered self-parking fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Discover, Diners Club and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Beach
Quality Hotel Beach
Quality Hotel Beach Resort Clearwater Beach
Quality Hotel Beach Resort
Quality Beach Clearwater Beach
Quality Hotel Resort
Quality Clearwater Beach
Quality Hotel on the Beach
Quality Hotel Clearwater Beach Resort
Winter the Dolphins Beach Club, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Dolphin Sands Clearwater Beach, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel on 4 Feb 2026 start from NZ$373.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Yep, Dolphin Sands Clearwater Beach, an Ascend Collection Hotel has a covered self car park for USD 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Yep, Dolphin Sands Clearwater Beach, an Ascend Collection Hotel is on St. Petersburg - Clearwater Beaches, which hotel guests give top marks. Fun beach activities include snorkelling, windsurfing and sailing. You can also find boat tours.

Does Dolphin Sands Clearwater Beach, an Ascend Collection Hotel have a pool?

Yep, and guests love it! Dolphin Sands Clearwater Beach, an Ascend Collection Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Dolphin Sands Clearwater Beach, an Ascend Collection Hotel features a private beach, an outdoor pool and 2 restaurants.

What makes Dolphin Sands Clearwater Beach, an Ascend Collection Hotel a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel.

Is Dolphin Sands Clearwater Beach, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as children's meals and a private beach, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Dolphin Sands Clearwater Beach, an Ascend Collection Hotel is a hit with families.

Does Dolphin Sands Clearwater Beach, an Ascend Collection Hotel serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

No, Dolphin Sands Clearwater Beach, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Dolphin Sands Clearwater Beach, an Ascend Collection Hotel?

No, only service animals are allowed.

Dolphin Sands Clearwater Beach, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1147 reviews
Rating 8 - Good. 295 out of 1147 reviews
Rating 6 - Okay. 123 out of 1147 reviews
Rating 4 - Poor. 44 out of 1147 reviews
Rating 2 - Terrible. 44 out of 1147 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lilia

Liked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful. Very nice place. I’m going back. Older hotel, acquaint clean , the views are beautiful.
Stayed 2 nights in Oct 2025

6/10 Okay

kathleen

Travelled with group
Beach and location great! Pool service and tiki bar amazing. Pay 25.00 a day for parking outrageous.
Stayed 4 nights in Oct 2025

6/10 Okay

Susan

Travelled with family
Liked: Amenities
View was obstructed but was told that. The smell in elevator, hallways and room are terrible. It needs to be looked into. Bed was comfy breakfast was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great at this place will be coming back soon
Stayed 3 nights in Oct 2025

8/10 Good

Aurora

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Property needs to be updated. The elevators, bathrooms. The staff do their most to please the customers. Everything is covenient, but the building needs help.
Stayed 3 nights in Oct 2025

6/10 Okay

Gabe

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The room’s balcony door was not sealed correctly, causing the room to be extremely humid. It made everything sticky and made it hard to sleep. Turndown service showed up 2 times over the course of 7 days. The beach access and bar were really nice. It’s a nice place, but it needs some upgrades.
Stayed 7 nights in Oct 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have free parking for how much money we paid 35 dollars a day added another 261.80 to my budget that wasn't in budget
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga

Stayed 8 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

glen, Parrish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Nice pool and beach
Stayed 3 nights in Oct 2025

6/10 Okay

Svetlana V

Travelled with family, Travelled with family and small children
Disliked: Staff & service
This hotel has hidden fees: you have to pay for parking, you have to pay to access the beach, you have to pay for towels if you don't return them on time, and you have to fill out paperwork to get one. You also have to pay for using sun loungers. Start charging for lying in the sun and walking on the sand—it's complete nonsense.
Stayed 5 nights in Oct 2025

6/10 Okay

Susan Keller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was excellent. Evys restaurant was very good. Room cleanliness not very good.
Stayed 6 nights in Oct 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place just need some work on it and new carpet.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing !
Stayed 4 nights in Oct 2025

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service

Hidden gem

Everything was wonderful except the room and hallway was musty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Shannon

Stayed 1 night in Oct 2025

4/10 Poor

Nakia

Disliked: Property conditions & facilities
Room unkept toilet and sink continuous clogged. air conditioning loud and smelled. Can hear all outside/next door and hallway noises and conversations. Loud conversation from the across garage along with screeching tires all night from cars in and out.
Stayed 2 nights in Oct 2025

8/10 Good

Kyle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hallway had a smell and 1 elevator was broke down. The rooms were nice and the bed was very comfortable. We enjoyed a walk after dinner down to pier 60. Saw dolphins while on the beach. For the price, we were happy.
Stayed 1 night in Oct 2025

2/10 Terrible

John, North Myrtle Beach

Travelled with partner
Liked: Cleanliness, staff & service
We were very unhappy with our stay. It started with an email after we booked and paid for the room telling us there were additional charges for beach loungers (not included in listing) and that for our safety we couldn’t use our own chairs (our safety?…what a stupid thing to say). I sent the hotel a message and also let them know that my wife has a bad knee and had difficulty with loungers and asked if we could use our own chairs given this issue. The hotel refused to make any accommodation, essentially preventing us from using the beach. Listing said the room had a city view, but in reality we had a view of their parking ramp including the car alarms going off in the middle of the night. Plus the connecting doors in rooms are so thin we had no trouble listening to our neighbors have a conversation at 1 am. The humidity in the room was awful (and we live in Florida near the beach…but their a/c did nothing to limit the moisture). I would have complained but after the utter indifference shown to a simple accommodation, I had no reason to think they would do anything. We travel frequently and this was the worst hotel experience in years. We absolutely will never stay at another Aspire Collection hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Sydney

Stayed 4 nights in Oct 2025

6/10 Okay

Jenifer

Liked: Staff & service
Stayed 7 nights in Oct 2025