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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars/lounges and 24-hour front desk

Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Room, 2 Single Beds, River View
Room, 2 Single Beds, River View
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is NZ$166
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Thames Street, Staines, England, TW18 4SJ
  • Thorpe Park
    ‪4 min drive‬
  • Windsor Castle
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Portable fan
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Portable fan
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Portable fan
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, River View

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, River View

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Portable fan
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Portable fan
Shower/bath combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Staines

At Sunday London Staines-upon-Thames Heathrow T5 you'll be steps from Thames River and 4.1 km (2.5 mi) from Thorpe Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .The restaurant, Riverside Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Lounge Bar is the hotel's own bar. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 9 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Staines Town Centre hotel include Windsor Castle and LEGOLAND® Windsor.

What's nearby

  • Thorpe Park - 4 min drive - 3.7 km
  • Royal Holloway, University of London - 6 min drive - 4.6 km
  • Windsor Castle - 13 min drive - 11.5 km
  • Windsor Great Park - 15 min drive - 13.8 km
  • LEGOLAND® Windsor - 15 min drive - 13.7 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • Pret a Manger
  • McDonald's
  • Nostrano Lounge
  • ‪Caffè Nero - ‬4 min walk
  • The George

About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverwalk hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room
  • Dining venue
Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

What is the cancellation policy at Sunday London Staines-upon-Thames Heathrow T5?

Sunday London Staines-upon-Thames Heathrow T5 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on 17 Aug 2025 start from NZ$166.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunday London Staines-upon-Thames Heathrow T5?

Yep, Sunday London Staines-upon-Thames Heathrow T5 has a self car park for GBP 10.00 per day. Onsite parking is limited.

Are there any beaches close to Sunday London Staines-upon-Thames Heathrow T5?

The closest beach to Sunday London Staines-upon-Thames Heathrow T5 is Ruislip Lido Beach (18.3 km).

Is Sunday London Staines-upon-Thames Heathrow T5 family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sunday London Staines-upon-Thames Heathrow T5 is a hit with families.

Does Sunday London Staines-upon-Thames Heathrow T5 serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Sunday London Staines-upon-Thames Heathrow T5?

No, Sunday London Staines-upon-Thames Heathrow T5 does not offer an airport shuttle service.

Is there a bar or restaurant at Sunday London Staines-upon-Thames Heathrow T5?

Yep, you can grab a meal at Sunday London Staines-upon-Thames Heathrow T5's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunday London Staines-upon-Thames Heathrow T5?

Check-in begins at 2:00 PM. Check-out time is noon.

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 197 reviews
Rating 8 - Good. 56 out of 197 reviews
Rating 6 - Okay. 31 out of 197 reviews
Rating 4 - Poor. 19 out of 197 reviews
Rating 2 - Terrible. 16 out of 197 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Richard

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room needs cleaning

The staff were lovely. The public areas were clean and looked nice. The room was a different story. The bed, bed linen and towels were clean. However, one of the sockets had blown and had not been replaced. The bathroom shower curtain rail and shower head were rusty. The bathroom bin had not been emptied, neither had the bin been cleaned. The bathroom mirror was murky. There were pubic hairs on and under the toilet seat. The toilet seat and soap dish were broken. The room was overlooking the car park and not having air conditioning the window had to be kept open. The room was noisy and the occupant was unable to sleep due to the noise.
Stayed 1 night in May 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, room comfort

Good but need an elevator

Convenient location for us. Nice view of the Thames. No elevator and not easy lugging suitcases up multiple stairs
Stayed 1 night in May 2025

8/10 Good

Laso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Stayed 2 nights in May 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice friendly staff hotel very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Stayed 3 nights in Apr 2025

6/10 Okay

john

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Stay in stains

1st room did not have a view stairs in front of window and I paid extra for a room with a river view which they did. Change the room the room that they put us in had a river side view with patio but no seating just a broken box The room was not serviced after the 1st night and had to ask for towels and tea and coffee
Stayed 2 nights in May 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing stay

Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Stayed 3 nights in May 2025

4/10 Poor

Dawn

Disliked: Staff & service, property conditions & facilities, room comfort

Why so many names.

1st the name outside isn't Sunday its something else. Reception wasn't great. 24 hrs not!. The room was a double with river view so you expect a view. But nope outside was a public footpath were everyone could look in on you. Weeds everywhere and high in cut grass. The room was dated. No phone although they claim room service. We had 1 bath towel and 1 hand towel. No hanging hook for those either. The water was hot though. We had RM 4 which was ground level. And I thought a coffee outside over looking the Thames would make the trip but that didn't happen. The car park was full and there's a charge. Apart from reception other staff seemed fine and polite. The bed was comfortable and enough pillows. Bathroom was extremely dark with a few spot lights in the ceiling impossible to do make up with. And fitting that held shower head in place was broken. All in all would not stay there again. Hope this helps
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value for money . Bed very comfortable. Location amazing.
Stayed 1 night in May 2025

4/10 Poor

J

Stayed 1 night in Apr 2025

4/10 Poor

Ruth

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

If all you want is a comfy bed you’ll be ok

So I’ll start with what’s good - beds comfy, shower gel nice That’s it The hotel is very dirty We only got one towel so had to go get another one No hot water for shower in morning - got told oh we will move your room ( seemed to be a standard answer as this was offered to the people with ants in their room I didn’t see the point in moving rooms as how would that have water got asked to come back to see the manager before I left - surprisingly no one was around and reception locked
Stayed 1 night in Apr 2025

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and location

Very comfortable bed and nice location. Only negative is the fact that the mains radiator never came on and the front desk didn’t do anything about it when notified so was a little cold. Shower was also difficult to turn off.
Stayed 1 night in Apr 2025

6/10 Okay

Charmaine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While this hotel is central, major bathroom renovations are needed. In addition the lift wasn’t working and people in my group had to climb many stairs to get to their rooms. I couldn’t fault the service of the breakfast crew.
Stayed 5 nights in Apr 2025

8/10 Good

Work

Travelled with family

Nice

It was a good clean room and a nice hotel all round the only issue was that the room bathroom door wouldn’t lock so my child could walk in on me luckily that didn’t happen
Stayed 2 nights in Apr 2025

8/10 Good

I M

Stayed 2 nights in Apr 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort

Nice Stay

Convenient location— nice rooms and friendly staff
Stayed 3 nights in Apr 2025

2/10 Terrible

Bradley

Stayed 1 night in Apr 2025

10/10 Excellent

francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Evening

The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Ok, lovely river view

Stayed one night, decor is outdated but bed and pillows clean and comfortable. Had the river view although it was a shame I couldn't actually open the balcony due to security straps. Unfortunately there was a door into another room next door, which was locked of course, but I could hear every word the couple next door were saying just as if they were in my bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Barry

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view balcony was amazing
Stayed 1 night in Mar 2025