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3.6 out of 5

"No air conditioning in our room and it was a very hot night... found it hard to sleep. " More

By a verified traveller on Mon 01 Jul 2019

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Hotel Description

At Stanwell Hotel by Mercure, you'll be 9.1 km (5.7 mi) from Thorpe Park and 11.7 km (7.3 mi) from Windsor Castle. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The fine-dining restaurant, Zamoras Restaurant, is open for breakfast, lunch, and dinner. Atrium Lounge Bar is the hotel's own bar, serving drinks along with lunch. 646 square feet (60 square meters) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Sights within a 20-minute drive of this 4-star Stanwell hotel include Twickenham Stadium and Windsor Racecourse.

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Stanwell Hotel by Mercure ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stanwell Hotel by Mercure

Everyone (3) Couples (1) Family (1)
3 out of 5
No air conditioning in our room and it was a very hot night... found it hard to sleep.

Posted by on 1 Jul. 2019

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4 out of 5
Convenient location. Only 10 minutes from Avis Heathrow collection point . good breakfast,nice towels.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by The Stanwell Team

We are pleased that you have enjoyed your stay with us. Please come and visit us again soon.

4 out of 5

Close to Heathrow Airport

Handy location with parking and helpful staff. Spacious bar and restaurant with delicious food.

Posted by on 15 Sep. 2016

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3 out of 5
Chose as advertised as airport hotel. Heathrow airport hotel shuttle bus does not go near it though. 3 x taxis refused to take my fare advising it is a refusable fare. Local bus only runs every hour. No shuttle offered by the hotel. Walked 3 kilometres to get to it. Staff friendly though. They organised a return taxi to airport for 20GBP.

Posted by on 2 Sep. 2016

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4 out of 5

Great for early flights from Heathrow. (15 mins)

Great for early flights from Heathrow. Very close and not under the flight path

Posted by on 4 Aug. 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Stanwell Hotel by Mercure. Free self parking is available. This 4-star Staines hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1951
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ashford Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Stanwell Hotel by Mercure offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Zamoras Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Atrium Lounge Bar - This bar serves lunch only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Stanwell
  • Stanwell Hotel
  • Stanwell Hotel Staines
  • Travelrest London Heathrow Stanwell
  • Stanwell Staines
  • Stanwell Heathrow Hotel Staines
  • Stanwell Heathrow Hotel
  • Stanwell Heathrow Staines

You should know

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.