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5.0 out of 5

"The hotel is built on a historic building but it was incredibly clean, comfortable and cozy. We did not get any eerie vibe at all. Staff were very pro ... " More

By a verified traveller on Mon 01 Jan 2024

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Hotel Description

A luxury stay in the heart of Stockholm awaits you at Hôtel Reisen in The Unbound Collection by Hyatt. Within a short 5-minute stroll, you'll find Stockholm Palace and Nobel Prize Museum. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour gym.

A pampering day can include hot stone massages and Swedish massages along with facials and mani/pedis. The restaurant, Restaurant Reiss, serves Scandinavian cuisine and is open for lunch and dinner. Bar Reiss is the hotel's own lobby lounge, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Central Stockholm hotel include Royal Swedish Opera and National Museum.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$229* Per night/room 12 Apr. - 13 Apr.

Deluxe Room, 1 King Bed, Sauna

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stockholm Suite with sea view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Sea View (Chapman)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nordic Sauna Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hôtel Reisen in The Unbound Collection by Hyatt ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel Reisen in The Unbound Collection by Hyatt

Everyone (1) Couples (1)
5 out of 5
The hotel is built on a historic building but it was incredibly clean, comfortable and cozy. We did not get any eerie vibe at all. Staff were very professional and friendly. Location is 2min walk away from the Royal Palace and right in the middle of the old town, Gamla Stan. Definitely recommend to stay here!

Posted by on 1 Jan. 2024

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Comment from Hotel Management

3 Feb. 2024 by Elise

Dear Ingrid,Thank you for taking the time to share your wonderful 5 out of 5 review! We are thrilled to hear that you enjoyed your stay in our historic building and that the cleanliness, comfort, and coziness met your expectations and we appreciate your kind words about our professional and friendly staff. Being just a 2-minute walk away from the Royal Palace and located in the heart of Gamla Stan adds to the charm, and we're delighted that you would recommend staying with us. We look forward to welcoming you back for another fantastic experience!Warm regards,Team Reisen

5 out of 5

Posted by on 23 Oct. 2023

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Comment from Hotel Management

28 Oct. 2023 by Elise

Dear Phil,Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better.We look forward to welcoming you again in the future.Best regards Hotel Reisen

About the Hôtel Reisen in The Unbound Collection by Hyatt

Location Skeppsbron 12, Stockholm, 111 30

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness center, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020. This 5-star Stockholm hotel is smoke free.

  • 144 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1690
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Stockholm Södra Station (2.5 km / 1.5 mi)
  • Metro station: Gamla stan T-Bana (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.

Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.

Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - geothermal
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SEK 325 per person
  • Covered valet parking fee: SEK 1200 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • First Hotel Reisen
  • First Hotel Reisen Stockholm
  • First Reisen
  • First Reisen Hotel
  • First Reisen Stockholm
  • Hotel First Reisen
  • Hotel Reisen
  • Reisen Hotel
  • 1st Hotel Reisen
  • First Hotel Stockholm

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.