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Aparthotel

Zenao Appart'hôtels Strasbourg

Property class: 2.5

Photo gallery for Zenao Appart'hôtels Strasbourg

A hotel room with a bed, bedside tables, a tray table with breakfast items, and a nightstand with a lamp and a plant.
A modern living room with a red sofa, a wooden coffee table, and a vase with flowers.
A modern multi-story building with balconies, a central entrance, and a small tree in front.
A reception area with a wooden reception desk, shelves with potted plants, and a seating area with chairs.
A modern living room with a red sofa, a dining table set for two, and a large window with sheer curtains.

Reviews

8.6 out of 10
Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
2 Rue Jacques et René Knecht, Strasbourg, 67000
  • Place, Pourtales Park
    ‪11 min walk‬
  • Place, Strasbourg Christmas Market
    ‪10 min drive‬
  • Place, Train Station Square
    ‪11 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪27 min drive‬

Room options

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About the area

Strasbourg

At this aparthotel you'll be within a 15-minute walk of Pourtales Park and 2.4 km (1.5 mi) from Lieu d'Europe. Highlights at this aparthotel include a kitchenette and free WiFi. .Apartment is soundproofed and features a TV, a phone and a wardrobe or cupboard. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a dishwasher. .This pet-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk and a games room. Plus you'll find a terrace, a garden and a lift. Each morning continental breakfast is served between 7:30 AM and 8:30 AM. .Attractions within a 10-minute drive of this Robertsau aparthotel include Strasbourg Christmas Market and Strasbourg Cathedral.
View more Aparthotels in StrasbourgOpens in a new window

What's nearby

  • Pourtales Park - 11 min walk - 0.9 km
  • Strasbourg Christmas Market - 10 min drive - 6.2 km
  • Train Station Square - 11 min drive - 6.9 km
  • Strasbourg Cathedral - 12 min drive - 6.5 km
  • Place Kléber - 13 min drive - 7.2 km

Getting around

  • Le Marais Tram Station - 3 min drive
  • Bischheim Station - 6 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 33 min drive

Restaurants

  • ‪Restaurant du Parlement Européen - ‬6 min drive
  • ‪Bar de la Presse - ‬5 min drive
  • ‪Flower Bar - ‬6 min drive
  • ‪Restaurant au Joyeux Pêcheur - ‬20 min walk
  • ‪La Cuisine du Loft - ‬6 min drive

About this property

Zenao Appart'hôtels Strasbourg

Zenao Appart'hôtels Strasbourg offers its guests a terrace, an arcade/games room, and a garden. Public spaces have free WiFi.

This Strasbourg aparthotel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
This aparthotel offers 5 accommodations. This individually decorated accommodation includes dining tables. Kitchenettes offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Strasbourg aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with digital channels

Outdoor areas

  • Garden
  • Terrace

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Phone

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Zénao Strasbourg

Zenao Strasbourg

Zenao Appart'hotels Strasbourg

Zenao Appart'hôtels Strasbourg Aparthotel

Zenao Appart'hôtels Strasbourg Strasbourg

Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

Frequently asked questions

What is the cancellation policy at Zenao Appart'hôtels Strasbourg?

Zenao Appart'hôtels Strasbourg offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Zenao Appart'hôtels Strasbourg have a pool?

No, this aparthotel doesn't have a pool.

Does Zenao Appart'hôtels Strasbourg serve breakfast?

Sure does, continental breakfast is on offer daily from 7:30 AM to 8:30 AM.

Is there a free airport shuttle available at Zenao Appart'hôtels Strasbourg?

No, Zenao Appart'hôtels Strasbourg does not offer an airport shuttle service.

What time are check-in & check-out at Zenao Appart'hôtels Strasbourg?

Check-in begins at 4:00 PM. Check-out time is noon.

Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Dennis

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Jean_Jacques

Liked: Cleanliness, room comfort, communication

Parfait

Accueil parfait... peut rebuter certaines personnes car c'est une résidence de personnes ågées alors que les photos ne le montrent pas mais c était parfait pour une nuit d autant que le tram n était qu à 10 minutes à pied, idéal pour aller à notre spectacle
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Kévin

Liked: Cleanliness, room comfort
Disliked: Communication

Un hôtel confortable, mais avec quelques surprises

L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre. De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Djamel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bon rapport qualité prix.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Rémi

Disliked: Cleanliness, communication
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication

Tranquille

Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Stephane

Liked: Cleanliness, room comfort, communication

Marché de Noël

Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
La gentillesse du personnel
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

ludovic

Liked: Cleanliness, room comfort

Je recommande

Spacieux propre et confortable
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

NORDINE

Liked: Cleanliness, room comfort, communication

Excellent

Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Morin

Liked: Cleanliness, room comfort, communication

TOP

Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Lopes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

DAFNI

Liked: Room comfort
Disliked: Communication

Μετριο

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

DIALLO

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Carole

Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Lena

Stayed 1 night in Dec 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 11 nights in Oct 2023
Verified review

10/10 Excellent

Astrid

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Mévrick

Stayed 1 night in Oct 2023
Verified review

8/10 Good

Jean-Charles

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Apr 2023