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Mercer Hotel Downtown, BW Premier Collection

Property class: 3.5

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

A restaurant interior with a long dining table, cushioned seating, string lights, and a decorative wall.
A hallway with framed pictures on the wall, a patterned floor, and a staircase in the background.
A building with a sign reading "Mercer Kitchen Beer Hall Hotel".
A cozy room with a wooden table, a chair, a lamp, and a fireplace.
A modern hotel room with a glass door leading to a shower area, a small round table with a lamp, a bar area with stools, and a mirror above the sink.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$255
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Tom Patterson Theatre
    ‪5 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking, City View, No Elevator Access

A hotel room with two beds, a desk, a chair, and a wardrobe.

2 Queen Beds, Non-Smoking, City View, No Elevator Access

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

A bedroom with a large bed, two nightstands, two chairs, and framed pictures on the wall.

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

A modern living room with a wooden desk, two leather chairs, a television, and a coffee station with a coffee maker, cups, and a kettle.

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

A modern hotel room with a large bed, two bedside lamps, and abstract art on the walls.

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Stratford

Mercer Hotel Downtown, BW Premier Collection places you in the centre of Stratford, steps from Stratford City Hall and within a short 5-minute stroll of Shakespearean Gardens. Highlights at this hotel include a restaurant and in-room free WiFi. .Mercer Hall is open for brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 9:00 AM and 11:00 AM. There's also the convenience of self parking. .Near this 3.5-property class Stratford City Centre hotel, you'll find Festival Theatre.

What's nearby

  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon Theatre - 5 min walk - 0.5 km
  • Stratford-Perth Museum - 5 min walk - 0.4 km
  • Tom Patterson Theatre - 5 min walk - 0.5 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬5 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Gilly's Pubhouse - ‬4 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercer Hotel Downtown, BW Premier Collection also features tour/ticket assistance, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Stratford hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 17 per night)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 49.99 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is parking available at Mercer Hotel Downtown, BW Premier Collection?

Yep, Mercer Hotel Downtown, BW Premier Collection has an uncovered self car park for CAD 17.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on 7 Sept 2026 start from NZ$255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercer Hotel Downtown, BW Premier Collection serve breakfast?

You bet, cooked-to-order brekkie is served weekdays between 8:00 AM and 11:00 AM and on weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercer Hotel Downtown, BW Premier Collection?

No, Mercer Hotel Downtown, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Mercer Hotel Downtown, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at Mercer Hotel Downtown, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 425 out of 760 reviews
Rating 8 - Good. 262 out of 760 reviews
Rating 6 - Okay. 51 out of 760 reviews
Rating 4 - Poor. 17 out of 760 reviews
Rating 2 - Terrible. 5 out of 760 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in town, clean modern room, comfy bed, nice bathroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location clean modern and great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff friendly, and the food in the restaurant was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the large restaurant right below the rooms would benefit a lot of customers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities
Modern clean room. Delicious food
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super and proce us reasonable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good other than the parking. Once we figured out where it was.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated with lots of interesting shops and good restaurants close by. If you're looking for a quiet room, ask for one that faces the river. If not available, ear plugs are suggested.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to downtown and quiet despite being above their restaurant. Would have liked to be able to open the windows more as the room was quite hot but being on the Main Street a bit noisy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great experience. Would go back here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Phianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms , excellent restaurant downstairs. They have over night parking behind the hotel but you have to pay. There is no elevator to get to your room — only stairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Prerana

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, cozy bed, quiet room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the food was fantastic and the staff were very friendly and helpful. Can’t wait to go back!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Phil

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing! Friendly and ready to help. Food at the restaurant was also amazing! Rooms were clean and updated. Be aware no elevator so stairs could be an issue but it wasn’t for us
Stayed 2 nights in Mar 2026