See all properties
Save

The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with 24-hour front desk, walk to Avon Theatre

Choose dates to view prices

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Exterior
Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom
Family Suite, 2 Queen Beds
Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only | Bathroom
Mini Suite
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Your area essentials

Map
23 Albert St, Stratford, ON, N5A 3K2
  • Popular LocationAvon Theatre2 min walk
  • Popular LocationAvon River5 min walk
  • Popular LocationFestival Theatre17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)87 min drive

Room options

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Fridge
TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Free toiletries, hair dryer, towels

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Free toiletries, hair dryer, towels

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

Highlights

Separate sitting area
Air conditioning
Heating
TV
3 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior
The Stratford Hotel by Hoco Hotels Collection
Free WiFi
Air conditioning
Parking available
Housekeeping
4.4 out of 5, Excellent, (262)
The price is NZ$359
for 1 night
includes taxes & fees
17 May - 18 May
The Stratford Hotel by Hoco Hotels Collection

About the area

Stratford

For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. There's also the convenience of self parking.

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Country Club - 4 min drive

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • Bentley's - 3 min walk
  • Boar's Head Pub - 2 min walk
  • Balzac's Coffee Roastery - 4 min walk
  • Pazzo Taverna & Pizzeria - 3 min walk
  • Revival House - 3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel with 24-hour front desk, walk to Avon Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and an elevator. Parking is available for a fee.

This Stratford hotel is smoke free.

  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottled water. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Building
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 5 May 2024 start from NZ$229.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 126 reviews" "
Rating 8 - Good. 42 out of 126 reviews" "
Rating 6 - Okay. 23 out of 126 reviews" "
Rating 4 - Poor. 16 out of 126 reviews" "
Rating 2 - Terrible. 2 out of 126 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
beds comfortable - liked separate sitting room
Stayed 1 night in Dec 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is seasoned. The room was very large with 2 double beds. My concern was the Expedia booking. I was told by the hotel I could not book direct so I used Expedia then when I called the hotel with a change I was told to call Expedia. At check in the change had not been forwarded to the Hotel and somehow that was mine to own because I booked through Expedia? The room charges were charged to my credit card Nov 9 for a stay Nov 16-19. In addition $500/ per room security deposit(we had 3 rooms). The rooms were guaranteed on 1 credit card intending for each room to pay at time of check-in this could not be done as the payment was put through 5 days ahead. The concern from the hotel perspective was hotel policy or Expedia policy. Little concern about the customer. The hotel was great our stay was great, Stratford was what we expected. Hotel staff were great but unconcerned that close to $2500 for 3 rooms for 3. nights was charged to my cr card at the start of a Christmas shopping weekend. The responsibility fell to me to collect from my group. This was the biggest disappointment the internal management became my problem.
Stayed 3 nights in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic building well taken care of.
Stayed 1 night in Nov 2023

8/10 Good

VERA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great very friendly Always ready to answer any questions
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights, first day went shopping bought 3 pretty bars of handmade soap, 2nd day while out someone was sent to the room to check a loose mirror in the bathroom and when we were packing that afternoon the 3 bars of soap were not to be found. The attitude of the staff at this point was not helpful and we did not get our soap bars or any compensation. Very disappointing. Also the shower was not reliable and the bathroom not adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Stratford and will most defiantly be returning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sebastiano

Travelled with family and small children
Liked: Amenities
The hotel is in a great area walking distance to great restaurants,bars and shops. The hotel was nice I had a great room quiet clean comfortable beds great service. Bottled water and great coffee machine in room. Hotel has charm!!
Stayed 2 nights in Nov 2023

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a vintage hotel. With that you don’t get large rooms but this was very small, it was a queen bed in a room, no room for anything else. Parking was limited and only a few cars on site. The rest of the hotel had to park about 5 mins walk. But not many hotels in town. Should have been half the price.
Stayed 3 nights in Nov 2023

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The customer service was great! They were very accommodating. The location was wonderful and it was perfect to be able to be a few mins away from great restaurants, shopping, the Avon theatre, the walk along the river and close to parking options. The hotel has very minimal parking but the weather was decent so it was ok to walk to the copper lot. The room was nice but very small. They recently renovated but the ceilings are still cracked, and the room had a stuffy smell. The shower water came out yellow at first and having different faucets for hot and cold was a bit annoying. But over all more pluses than minuses. I would stay again if I was seeing a show at the Avon Theatre. You can’t beat the location!
Stayed 2 nights in Nov 2023