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The Windsor Hotel by Hoco Hotels Collection

2.5 star property

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Mini Suite
Exterior
Mini Suite
Lift

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Bar
The current price is NZ$172
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

Mini Suite

Mini Suite

8.0 out of 10
Very good
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8 out of 10
Good
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.0 out of 10
Good
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.0 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Stratford hotel include Studio Theatre and Avon River.

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Studio Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon River - 3 min walk - 0.3 km
  • Festival Theatre - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Bentley's - ‬4 min walk
  • ‪Balzac's Coffee - ‬3 min walk
  • ‪The Starlight - ‬3 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Renovations and closures

The following facilities or services will be unavailable from December 11 2025 to April 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
The property will be renovating from 11 December 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Front desk
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 25 for adults and from CAD 10 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 30 Mar 2026 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night. A self car park is also available, for a fee.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 7:30 AM and 10:00 AM. Please note that breakfast will unavailable between December 11 2025 and April 30 2026 (subject to change).

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue will be unavailable from December 11 2025 to April 30 2026 (dates subject to change). The property will be renovating its dining venue from December 11 2025 until March 31 2026 (completion date subject to change).

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 141 out of 399 reviews
Rating 8 - Good. 124 out of 399 reviews
Rating 6 - Okay. 69 out of 399 reviews
Rating 4 - Poor. 51 out of 399 reviews
Rating 2 - Terrible. 14 out of 399 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Philip

Disliked: Staff & service
Stayed 1 night in Dec 2025

4/10 Poor

Kenny Kin

Elevator not working for long time!
Stayed 1 night in Dec 2025

4/10 Poor

Siavash

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel under renovation without prior notice. Elevator out of service, room on 3rd floor. Rooms are clean but very bare with minimal furnishings. Rooms appear incomplete. The door security to the rooms seem
Stayed 1 night in Dec 2025

6/10 Okay

Camille

Disliked: Staff & service, amenities
We came in December. The front area shovelled so no direct access to the front door from street.and the steps were slippery.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
The check in was easy. Room was small but clean and quiet. It is an older building but everything in stratford is dated. It was close to everything. I woukd stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Poriya

Liked: Cleanliness, property conditions & facilities
It was great!
Stayed 1 night in Dec 2025

6/10 Okay

Nicola

Travelled with partner
Disliked: Amenities
Better pillows would be appreciated. Also no continental breakfast available as indicated on the site.
Stayed 1 night in Dec 2025

8/10 Good

chrystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely, stay was good.
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
The location was great. Not a lot of staff around, but friendly when they were spotted. The room was pretty good, bed comfy and nice pillows but the elevator was not working and I was on the third floor. Additionally, the hydraulics in the doors - both into the hallway from the stairs and into the room, were too strong. My room door knocked me over when I tried to open the door then reach back for my bags - not a half second pause before the heavy door closed and smacked me. The hallway door from the stairwell smashed loudly every time someone came into the hall - very loud. There were nice touches in the room - lovely glasses (not plastic) and real china coffee mugs - bonus points there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Staff was nice. Room could use some upgrading but it was clean.
Stayed 1 night in Nov 2025

6/10 Okay

Jodi-anne

Stayed 2 nights in Nov 2025

6/10 Okay

Pam

Stayed 1 night in Oct 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, the hotel didn’t offer breakfast this year. Last year we had a ‘box’ breakfast at our door and it was very good. The fan in the bathroom was loud, the room, although a great size, was missing finishing touches.
Stayed 1 night in Nov 2025

6/10 Okay

Ron

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Cody

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and solid room
Stayed 2 nights in Nov 2025

2/10 Terrible

Marilyn

Disliked: Staff & service, amenities
Blatant lies. Hotels.com misrepresented this dive totally. No parking included. No restaurant. Not even a lousey elevator. Tried to do the stairs with my cane and ended up leaving 30 min after checking in. Don't waste your money!
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Travelled with partner
Disliked: Amenities, property conditions & facilities
It is a very old hotel with extremely creaky floors. We could hear everyone walking and talking on the stairs, above us, beside us and in the hall. We asked for late checkout, placed the do not disturb sign on the door, and yet, housekeeping knocked at two different times. The second time they knocked, they immediately tried to enter our room. When my husband spoke to them the second time, they were rude and told us that we had to be out by noon, when the front desk clerk had told us 12:30. We will never stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed in the 3 bedroom apt and it was perfect. The space could use some updating but it was very spacious! The staff were super friendly and you couldn't ask for a better location!
Stayed 1 night in Oct 2025

8/10 Good

Marie Christine

Liked: Cleanliness, amenities, property conditions & facilities
excellent personnel, hotel en changement, mais pas tout à fait fini. Très bien à date, on y retournerait
Stayed 1 night in Oct 2025

6/10 Okay

Marie Paule

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room and comfy bed with central location. Elevator not working and no breakfast unfortunately
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, comfortable. Elevator was out of order and lounge/bar/restaurant under renovation…would stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was beautiful. No breakfast as no restaurant available. There are a few things that could be improved such as a bigger tv on the wall. As well, there was no ice maker available and the shower should have had a light inside. All in all, for an old building it was done up beautifully. Easy access to.parking anf getting around by foot and vehicle. Very quiet. Thanks so much!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute room that was very conveniently located to the Avon Theatre and restaurants. Clean and nice staff. Also thoroughly enjoyed the espresso machine and wine glasses available in the room.
Stayed 1 night in Oct 2025