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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with a restaurant, steps from Stratford City Hall

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Mini Suite
Building design
Reception
King Suite
Mini Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$180
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
23 Albert St, Stratford, ON, N5A 3K2
  • Avon Theatre
    ‪2 min walk‬
  • Stratford City Hall
    ‪3 min walk‬
  • Festival Theatre
    ‪15 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪57 min drive‬

Room options

View all photos for Mini Suite

Mini Suite

Mini Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Fridge
TV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

8.0 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.2 out of 10
Good
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8 out of 10
Good
(11 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Stratford hotel include Studio Theatre and Avon River.

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 3 min walk - 0.3 km
  • Avon River - 3 min walk - 0.3 km
  • Festival Theatre - 15 min walk - 1.3 km
  • Stratford Country Club - 3 min drive - 2.2 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬4 min walk
  • ‪Coffee Culture - ‬2 min walk
  • ‪Cafe Bouffon - ‬3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel with a restaurant, steps from Stratford City Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottles of water. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Similar properties

Junior Suite, 1 Queen Bed with Sofa bed

The Stratford Hotel by Hoco Hotels Collection

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.3 out of 5, Excellent, 369 reviews
The price is NZ$219
includes taxes & fees
18 Aug - 19 Aug
The Stratford Hotel by Hoco Hotels Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 17 Aug 2025 start from NZ$180.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 113 out of 283 reviews
Rating 8 - Good. 89 out of 283 reviews
Rating 6 - Okay. 45 out of 283 reviews
Rating 4 - Poor. 31 out of 283 reviews
Rating 2 - Terrible. 6 out of 283 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eleni

Travelled with group
Disliked: Amenities
It’s ok…
Stayed 1 night in May 2025

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Windsor Hotel. The room was very clean, quiet, with a safe surrounding area. The "online" checkin worked very well. The only drawback was that the internet did not properly, and consequently the TV did not function. However, this was corrected in due course by the very friendly duty manager. if you need a place to "crash", then the Windsor is your place. BTW, the hotel is going through major renovations, which is sprucing it up even more.
Stayed 1 night in May 2025

10/10 Excellent

Barbra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and the quietness. Easily accessed.
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful. The room (King Classic Room) was as seen in the photos. The room was very clean & comfortable. It is perfectly located in the center of downtown Stratford surrounded by plenty of dining options & shopping. The parking is located beside the hotel. We would return here.
Stayed 2 nights in Apr 2025

8/10 Good

Julia

Stayed 1 night in Mar 2025

8/10 Good

Chantal

Stayed 2 nights in Mar 2025

10/10 Excellent

Renee, Claremont

Travelled with family
Liked: Amenities
We had a great stay! Perfect location and perfect room. Would definitely recommend to others visiting Stratford.
Stayed 1 night in Mar 2025

6/10 Okay

Lewis

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Old bones given new life

This us a very old property in a very lovely town. The new management has done an admirable job of dressing it up, but the bones are still "old". The staff are all very friendly and try very hard to please.
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the fourth time I’ve stayed here. The last two have been drastic improvements. The refurbishments are obvious. The character of the bldg is somewhat respected. The staff are kind. The room is fresh. And the complimentary treats were a pleasant surprise. Love being downtown. Thank you. Will be back again.
Stayed 1 night in Nov 2024

6/10 Okay

Shauna

Travelled with family
Liked: Cleanliness, amenities
The room is what you would expect in an older building as far as size. It was clean and comfortable. But, according to the Expedia ad all rooms are queen or king. Our bed was a double. Also the ad says are room are accessible by elevator and my wife is currently using crutches. Room 221 and several others are up 12 steps after the elevator. We were told we could pay an additional $50 for an accessible room. Not cool.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls trip

The hotel was perfect. The only down fall was the restaurant was closed, however the espresso machine in the room more than made up for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Stratford

Since I am currently having mobility issues from an injury, the staff quickly helped us get our luggage out of the car and up to our room and the same when we left, they helped us get the luggage packed in our car. We also received a beautiful treat in our room for our anniversary celebration. The room was clean and beautiful, not to mention the great proximity to the theater and downtown Stratford.
Stayed 2 nights in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Stratford

Great location for our theatre trip. Wonderful staff. Breakfast to go box was a nice touch. Bathroom small enough to brush your teeth whilst on the toilet
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Personable staff. Attention to detail.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of the proximity to the theatre and some great dining options that were walkable. We thought the location was perfect for that. The staff were terrific. The only downside for us was that the room was smaller than we expected. It would have been perfect for an overnight but we stayed for two nights so found the size to be a bit of an issue the second day.. We loved the breakfast box in the room. The bed was very comfy and we had two good night's sleep. We enjoyed our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities need updating especially toilets but I was assured that a Reno was in the future. The staff were most accommodating and friendly. Location for exploring on foot was perfect. Parking on site with a reservation or nearby and free.
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Stratford

Great room and hotel staff. Well located!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Aiko

Disliked: Cleanliness, property conditions & facilities

Review

The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.
Stayed 3 nights in Oct 2024

6/10 Okay

Monica

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are welcoming and efficient for this conveniently located hotel. Rooms are clean and well-appointed. Great for theater goers!
Stayed 2 nights in Oct 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly helpful. Room was fantastic. We needed 3 beds and expected to get a room with 3 beds in it, what we got was a small condo. 3 separate bedrooms full kitchen large living and dining area. It was really great. It was very spacious and quiet. The parking was very convenient too. Would stay here again anytime
Stayed 1 night in Oct 2024

8/10 Good

David Warren

Liked: Cleanliness, staff & service
The location is the best in Stratford, especially if you can secure parking in their lot. The facilities are old but reasonably comfortable. Staff was very accommodating. The experience will improve when they reopen the restaurant for breakfast.
Stayed 4 nights in Sep 2024