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The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is NZ$154
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.0 out of 10
Very good
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(33 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 84 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a short walk of this Stratford City Centre hotel include Studio Theatre and Avon River is within 20 minutes.

What's nearby

  • Avon Theatre - 2 min walk - 0.2 km
  • Stratford City Hall - 2 min walk - 0.2 km
  • Tom Patterson Theatre - 6 min walk - 0.6 km
  • Festival Theatre - 15 min walk - 1.3 km
  • Avon River - 15 min walk - 1.3 km

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬4 min walk
  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gino's Pizza - ‬4 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 35 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually decorated. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 25 for adults and from CAD 10 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 17 Nov 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night. A self car park is also available, for a fee.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 608 reviews
Rating 8 - Good. 190 out of 608 reviews
Rating 6 - Okay. 106 out of 608 reviews
Rating 4 - Poor. 76 out of 608 reviews
Rating 2 - Terrible. 24 out of 608 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for enjoying the Stratford festival! Clean and quiet rooms, and great food in their new restaurant!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Very good restaurant. Comfortable lobby. Room was uncomfortable: needed comfortable seating for two (there is plenty of room), adequate space to store clothes, better bathroom/shower facilities.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel at reasonable price. Limited parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old building conveniently located. We will return!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. Our room was clean and had all that we needed for a 1 night stay. The location is perfect as it is close to many restaurants and the Avon theatre
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the mattress was excellent and overall the interior is clean looking, modern and cozy. Very competitively priced, friendly helpful staff, will book early again next season to ensure there is availability. Super happy with our stay and very close and walkable to all amenities, theatres, restaurants, shops, etc.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest but comfortable, nice bed. Overall clean but the bathroom could have used a more detailed clean (under the sink, in the corners). In room coffee was instant, drinkable but not great. Great location, nice staff. A pleasant stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to so much downtown,
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made sure I felt welcomed from the moment I walked through their door. The complimentary breakfast had lots of wonderful options, and even my gluten-free toast! It was a pleasure staying and I would highly recommend it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was efficient. Reserved parking was ready before checking time. Staff were friendly and personable. Location was excellent. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great but definitely needed to book will in advance. There was no parking for one of our nights but there was a free municipal parking lot about 5 minute walk away. It worked out well. The TV was roku which didn't have many live channels. ie news. I would stay there again. It was close to theatres and great food and a walk along the lake.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good however parking was too expensive. Should be included in the price of the room.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location. Please note that while we were told there was coffee in the room, there was not. We reached out to the hotel and got no response. We probably would have stayed elsewhere in consideration of that. It was a very large pain to have to source coffee first thing in the morning on an anniversary trip.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely lovely and very helpful. I had one of the budget rooms and was still trated like royalty. The room was spartan, but beautifully decorated and there was obvious care taken in how the room was laid out. Should I find myself in Stratford again I will certainly stay here again, only I would splurge a little on a larger room next time knowing that it would be well worth it. Excellent job!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious. Loved the extra seating area with the couch & tv, which had Roku & a lot of viewing options. Also liked that the smaller bed had a wall which separated it from the tv area. Shower was very nice and the staff was very helpful and friendly. Location is excellent, walking distance to the Avon and lots of restaurants and shops.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Stayed 1 night in May 2026