Summerland Casino Hotels

The rooms were spacious, clean, comfortable and seemed very new! The bed was the perfect firmness and softness. The water pressure in my suite was quite low but as soon as it was communicated via email (as they checked in), Ashkat called within 2 mins, and proposed that they check it out. They are very quick to address any concerns which I appreciated! I stayed two nights and the breakfast had scrambled eggs with bacon one day and with pork sausages the next. Other breakfast items included an assortment of bagels, fresh waffles, cereal bar, yogurt, fruits, etc. It was a nice spread. Parking is ample. I did notice though that Ashkat, the front desk, was usually alone in the evening hours and was managing multiple phone lines and a constant flow of people checking in. He was extremely apologetic, speedy and accurate and incredibly friendly. It would be nice to monitor peak times to ensure sufficient support for the employees.

Extremely good service hotel was very clean. I would definitely come again.

I only used the Keurig Coffee which was fine. As I was only there for one night I didn't need to cook. The room was very clean and all the expected Convenience items were there - Shampoo, face soap etc.