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The Grand Hotel

3.5 star property

Photo gallery for The Grand Hotel

Lobby
View from room
Room service – dining
Coffee/tea maker
Interior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
The current price is NZ$215
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Sunnyvale Tennis Center
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Place, Sunnyvale Farmers Market
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

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About the area

Sunnyvale

The Grand Hotel places you steps from Silicon Valley and within a 20-minute stroll of Historic Murphy Avenue. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. Conference space and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Sunnyvale West hotel include Shoreline Amphitheatre and Santa Clara Convention Center.

What's nearby

  • Sunnyvale Tennis Center - 8 min walk - 0.7 km
  • Washington Park - 8 min walk - 0.7 km
  • Historic Murphy Avenue - 15 min walk - 1.3 km
  • Sunnyvale Farmers Market - 15 min walk - 1.3 km
  • Iron Man Museum - 3 min drive - 1.9 km

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪The Melt - ‬14 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk

About this property

The Grand Hotel

The Grand Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel. Self parking is free.

This 3.5-star Sunnyvale hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Grand Hotel offers 104 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

Frequently asked questions

What is the cancellation policy at The Grand Hotel?

The Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at The Grand Hotel on 5 Apr 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand Hotel?

Yep, The Grand Hotel has a free self car park.

Does The Grand Hotel have a pool?

The Grand Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 8:00 PM.

Does The Grand Hotel serve breakfast?

Yep, our guests give a thumbs up to the free continental breakfast here! Available daily from 7:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Grand Hotel?

No, The Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Grand Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 536 out of 1122 reviews
Rating 8 - Good. 264 out of 1122 reviews
Rating 6 - Okay. 157 out of 1122 reviews
Rating 4 - Poor. 83 out of 1122 reviews
Rating 2 - Terrible. 82 out of 1122 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kenneth F

Travelled with family
Hot tub is empty,no electrical outlet for your in room coffee,when I went downstairs for coffee a roach was crawling over the sugar packets
Stayed 3 nights in Dec 2025

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far a terrible experience at this hotel. I will not recommend it to anyone. After getting checked in, I went into my room and noticed the bed was broken with a hotel in the mattress that sunk. I immediately went to the front lobby and asked to speak to the manager to get a different room. The employee was not helpful at all and then proceeded to give me the “manager’s number.” I then went to my room to call said number and realized he had given me the number to the lobby. The next morning I went to speak to the morning manager and still no manager was available for help. The breakfast offered was also mediocre and not what was advertised. And to make things worse, I was charged two different amounts despite getting similar rooms in two different reservations. I believe I need to be compensated for my terrible experience and lack of support from the hotel staff. I would like to submit a picture of the broken bed as proof.
Stayed 2 nights in Dec 2025

8/10 Good

David, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, large bathtub in bathroom which is nice.
Stayed 1 night in Dec 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service
The size of the room is very nice, and I loved the bathroom.
Stayed 6 nights in Dec 2025

10/10 Excellent

Diana

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! I would stay here again as I have done so in the past.
Stayed 2 nights in Dec 2025

2/10 Terrible

Hilda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far a terrible experience at this hotel. I will not recommend it to anyone. After getting checked in, I went into my room and noticed the bed was broken with a hotel in the mattress that sunk. I immediately went to the front lobby and asked to speak to the manager to get a different room. The employee was not helpful at all and then proceeded to give me the “manager’s number.” I then went to my room to call said number and realized he had given me the number to the lobby. The next morning I went to speak to the morning manager and still no manager was available for help. The breakfast offered was also mediocre and not what was advertised. And to make things worse, I was charged two different amounts despite getting similar rooms in two different reservations. I believe I need to be compensated for my terrible experience and lack of support from the hotel staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

razzell, san diego

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff, Great location!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff helped give us another room on the same floor, and they were helpful during our preparation for my wedding. The room was spacious enough to fit 6+ people comfortably.
Stayed 2 nights in Dec 2025

6/10 Okay

Eden

Stayed 2 nights in Dec 2025

6/10 Okay

Sandra

Liked: Cleanliness
We've stayed at the Grand Hotel many times and this was our first disappointing visit. Our heater didn't work in the room. We got in late and had to sleep with our heads under the covers! I reported it the next morning. Got back to the room that evening and it still wasn't working. They gave us a new room, which was nice. Unfortunately it was Christmas eve so many things to move to the other side of the property! This room was warm but no soap or lotion by the sink. The first room had an extra blanket and robe. This one didn't...but at least we were warm.
Stayed 3 nights in Dec 2025

2/10 Terrible

Ricardo

Not clean at all and I was not expecting to pay for parking either
Stayed 3 nights in Sep 2025

10/10 Excellent

Weiwei, Alhambra

Stayed 1 night in Dec 2025

6/10 Okay

Zankhana

Travelled with family
Liked: Cleanliness, staff & service
It was nice, but the thermostat didn’t work and we were told no one could fix it til the morning. Breakfast was not great for vegetarians (or any one else). The space was nice and clean and the bathtub was huge. Overall, it was underwhelming.
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

John, Roseville

Stayed 1 night in Dec 2025

10/10 Excellent

Gregorio

Stayed 1 night in Dec 2025

2/10 Terrible

andrea catalina

Stayed 1 night in Dec 2025

2/10 Terrible

andrea catalina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No me dejaron tohallas en la habitación y la sordo y me dijeron q después de las 8:30 me las daban nunca me dieron la habitación que pedí y la bañera estaba con la pintura fea
Stayed 1 night in Dec 2025

10/10 Excellent

Roseann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, clean. Only negative is they need more than one luggage cart
Stayed 1 night in Dec 2025

10/10 Excellent

Roseann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except the bed was a little too soft for me
Stayed 2 nights in Dec 2025

10/10 Excellent

andrea catalina

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness
The fan in our room wouldn’t shut off but maintenance fixed it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Desirea

Stayed 1 night in Oct 2025