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Aloft Surabaya Pakuwon City

4.0 star property
Hotel connected to a shopping centre in Surabaya with bars

Photo gallery for Aloft Surabaya Pakuwon City

Property entrance
Fitness facility
Dining
Deluxe Room, 2 Single Beds
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$87
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, 60112
  • Place, Sepuluh November Institute of Technology
    ‪8 min walk‬
  • Place, Airlangga University
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed (Savvy Suite)

Suite, 1 King Bed (Savvy Suite)

Suite, 1 King Bed (Savvy Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Suite)

Suite, 1 King Bed (Urban Suite)

Suite, 1 King Bed (Urban Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Surabaya

At Aloft Surabaya Pakuwon City, you'll be connected to a shopping centre and 2.8 km (1.7 mi) from Sepuluh November Institute of Technology. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The Echo Lounge is the hotel's own lobby lounge. 7 meeting rooms and a conference centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Surabaya hotel, you'll be 2.9 km (1.8 mi) from Airlangga University and 3.2 km (2 mi) from Galaxy Mall.

What's nearby

  • Sepuluh November Institute of Technology - 8 min walk - 0.7 km
  • Airlangga University - 4 min drive - 2.6 km
  • Surabaya Plaza Shopping Mall - 10 min drive - 8.0 km
  • Tunjungan Plaza - 11 min drive - 9.6 km
  • Pakuwon Mall - 21 min drive - 17.9 km

Getting around

  • Margorejo Station - 13 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya (SUB-Juanda) - 51 min drive

Restaurants

  • ‪Kannely - ‬11 min walk
  • ‪Noodle House and Kitchen - ‬9 min walk
  • ‪Jack & John - ‬9 min walk
  • ‪House of WOK - ‬10 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Aloft Surabaya Pakuwon City

Hotel connected to a shopping centre in Surabaya with bars
Aloft Surabaya Pakuwon City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There are 7 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Aloft Surabaya Pakuwon City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 233 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2025
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Aloft Surabaya Pakuwon City offers 233 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • re:fuel by Aloft
  • The Echo Lounge
  • Vibe Restaurant
  • WYXZ Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (112 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aloft Surabaya Pakuwon City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 350000 for adults and from IDR 175000 for children
  • Rollaway bed fee: IDR 605000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

Is parking available at Aloft Surabaya Pakuwon City?

Yep, Aloft Surabaya Pakuwon City has a free self car park.

How much does it cost to stay at Aloft Surabaya Pakuwon City?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at Aloft Surabaya Pakuwon City on 30 Jan 2026 start from NZ$87.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Aloft Surabaya Pakuwon City?

The closest beach to Aloft Surabaya Pakuwon City is New Kenjeran Beach (5.2 km).

Does Aloft Surabaya Pakuwon City have a pool?

Aloft Surabaya Pakuwon City has an outdoor pool.

Is Aloft Surabaya Pakuwon City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Aloft Surabaya Pakuwon City is a hit with families.

Does Aloft Surabaya Pakuwon City serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Aloft Surabaya Pakuwon City?

No, Aloft Surabaya Pakuwon City does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft Surabaya Pakuwon City?

Yep, you can grab a meal at Aloft Surabaya Pakuwon City's onsite restaurant.

What time are check-in & check-out at Aloft Surabaya Pakuwon City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft Surabaya Pakuwon City?

No, pets and service animals are not allowed.

Aloft Surabaya Pakuwon City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Good locations
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, clean,next to the big shopping mall, good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself.
Stayed 1 night in Sep 2025

8/10 Good

hyejeong

Stayed 1 night in Dec 2025