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 Surabaya •1 Room
 Surabaya • 1 Room
Book online or call 0508 053 286 Phone Number

Four Points by Sheraton Surabaya, Pakuwon Indah

4-star property
Pakuwon Mall, Surabaya, 0508 053 286
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Hotel Description

At Four Points by Sheraton Surabaya, Pakuwon Indah, you'll be connected to the convention center and steps from Pakuwon Mall. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and free self parking.

The buffet restaurant, Djaman Doeloe Restaurant, serves Indonesian cuisine and is open for breakfast, brunch, lunch, and dinner. Soiree Rooftop Bar is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the kids' swimming pool, free pool cabanas, and pool loungers as well as access to a driving range. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Surabaya hotel include Surabaya Zoo and Taman Bungkul.

Room, 2 Single Beds (Deluxe Guest Room, 2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$110* Per night/room 26 May - 27 May

Room, 1 King Bed (Deluxe Guest Room, 1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds (Premium Deluxe, 2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Premium Deluxe, 1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Four Points by Sheraton Surabaya, Pakuwon Indah

Location Pakuwon Mall, Surabaya, 60216

Property Features

Four Points by Sheraton Surabaya, Pakuwon Indah offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Four Points by Sheraton Surabaya, Pakuwon Indah also features concierge services, laundry facilities, and dry cleaning/laundry services. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Art Deco Surabaya hotel.

  • 1 building
  • 310 guestrooms or units
  • 17 levels
  • Built in 2019
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Tandes Station (8.1 km / 5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Four Points by Sheraton Surabaya, Pakuwon Indah offers 310 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • LED television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Frette Italian linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Djaman Doeloe Restaurant - This buffet restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Soiree Rooftop Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 17
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Surabaya, Pakuwon Indah offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 726000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Surabaya, Pakuwon Indah

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 288000 for adults and IDR 144000 for children
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 726000 per night
  • Laundry fee: IDR 100000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
  • Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
  • Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.