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PrimeBiz Hotel Surabaya

3.5 star property
Hotel with a full-service spa, near Al Akbar Mosque

Photo gallery for PrimeBiz Hotel Surabaya

Front of property – evening/night
Lobby
Hallway
Superior King Room
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Laundry

Explore the area

View map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
  • Place, Al Akbar Mosque
    ‪14 min walk‬
  • Place, City of Tomorrow
    ‪3 min drive‬
  • Place, Petra Christian University
    ‪4 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪14 min drive‬

Room options

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 2 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Bidet
Private bathroom
  • 3 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2

About the area

Surabaya

At PrimeBiz Hotel Surabaya you'll be 1.4 km (0.9 mi) from Al Akbar Mosque and 2.8 km (1.8 mi) from City of Tomorrow. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 7 meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Local cuisine breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Surabaya hotel include Royal Plaza Surabaya and Surabaya Town Square.

What's nearby

  • Al Akbar Mosque - 14 min walk - 1.2 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 19 min walk - 1.6 km
  • City of Tomorrow - 3 min drive - 2.0 km
  • Pelita Harapan University Surabaya - 3 min drive - 2.7 km
  • Petra Christian University - 4 min drive - 3.0 km

Getting around

  • Surabaya Gubeng Station - 10 min drive
  • Jemursari Station - 17 min walk
  • Surabaya (SUB-Juanda) - 13 min drive

Restaurants

  • ‪Depot Rudi ' Goyang Lidah' - ‬3 min walk
  • ‪Teman Setia - ‬2 min walk
  • ‪Mandalika Cafe - ‬4 min walk
  • ‪Evie Deli - ‬2 min walk
  • ‪Pecel Nikmat - ‬4 min walk

About this property

PrimeBiz Hotel Surabaya

Hotel with a full-service spa, near Al Akbar Mosque
PrimeBiz Hotel Surabaya offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly PrimeBiz Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 153 guestrooms or units
  • 12 levels
  • Built in 2017
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
PrimeBiz Hotel Surabaya offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately IDR 75000 for adults and from IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at PrimeBiz Hotel Surabaya?

PrimeBiz Hotel Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at PrimeBiz Hotel Surabaya?

Yep, PrimeBiz Hotel Surabaya has a free self car park and free valet parking.

Are there any beaches close to PrimeBiz Hotel Surabaya?

The closest beach to PrimeBiz Hotel Surabaya is New Kenjeran Beach (13.4 km).

Is there a spa on site at PrimeBiz Hotel Surabaya?

Yep, Sekar Arum is available for guests. You'll enjoy services like massages.

What makes PrimeBiz Hotel Surabaya a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at PrimeBiz Hotel Surabaya.

Does PrimeBiz Hotel Surabaya serve breakfast?

Sure does, local cuisine breakfast is offered weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at PrimeBiz Hotel Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at PrimeBiz Hotel Surabaya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at PrimeBiz Hotel Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at PrimeBiz Hotel Surabaya?

No, pets are not allowed.

Reviews

PrimeBiz Hotel Surabaya Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel l, super comfortable and super friendly and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent people and service

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

sucijanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sangat Bersih serta nyaman
Stayed 1 night in Apr 2025

6/10 Okay

Suryani

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

8/10 Good

Hiroshi

Business traveller
Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024

6/10 Okay

frederic, saint leu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018