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The Capital Hotel Surabaya

3.5 star property

Photo gallery for The Capital Hotel Surabaya

Lobby sitting area
Lobby
Land view from property
Front of property
Front of property

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$53
includes taxes & fees
9 May - 10 May

Explore the area

View map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪3 min drive‬
  • Place, Royal Plaza Surabaya
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪9 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite Room

Executive Suite Room

Executive Suite Room

  • City view
  • 58 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Elite Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Twin Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Elite Double Room

Minibar, individually furnished, desk, free WiFi

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Executive Suite Room

  • Sleeps 2

View all photos for Executive Room

Minibar, individually furnished, desk, free WiFi

Executive Room

  • Sleeps 2

View all photos for Elite Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Twin Room

  • Sleeps 2

View all photos for Elite Deluxe Double Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Double Room

  • Sleeps 2

About the area

Surabaya

At The Capital Hotel Surabaya you'll be 2.2 km (1.4 mi) from Universitas Islam Negeri Sunan Ampel Surabaya and 3.5 km (2.2 mi) from Royal Plaza Surabaya. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, spa services and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .In the area of this 3.5-property class Surabaya hotel, you'll find Tunjungan Plaza.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 3 min drive - 2.7 km
  • Royal Plaza Surabaya - 4 min drive - 4.1 km
  • Surabaya Plaza Shopping Mall - 9 min drive - 8.4 km
  • Tunjungan Plaza - 9 min drive - 8.0 km
  • Pakuwon Mall - 14 min drive - 11.2 km

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Forum Restaurant - ‬4 min walk
  • ‪Warung Bu Kris - ‬5 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪Rumah Makan Taman Handayani - ‬5 min walk
  • ‪Warung Doyong - ‬8 min walk

About this property

The Capital Hotel Surabaya

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Capital Hotel Surabaya also features spa services, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 105 guestrooms or units
  • 12 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Capital Hotel Surabaya offers 105 air-conditioned accommodations with minibars and complimentary bottles of water. This individually furnished accommodation includes desks. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at The Capital Hotel Surabaya?

The Capital Hotel Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capital Hotel Surabaya?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at The Capital Hotel Surabaya on 9 May 2026 start from NZ$53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capital Hotel Surabaya?

Yep, The Capital Hotel Surabaya has a free self car park.

Are there any beaches close to The Capital Hotel Surabaya?

The closest beach to The Capital Hotel Surabaya is New Kenjeran Beach (10.2 km).

Is there a spa on site at The Capital Hotel Surabaya?

There's no onsite spa, but this property does offer spa services.

Does The Capital Hotel Surabaya serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Capital Hotel Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Capital Hotel Surabaya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Capital Hotel Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Capital Hotel Surabaya?

No, pets are not allowed.

The Capital Hotel Surabaya Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hiroki

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024