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Four Points by Sheraton Taicang

4.0 star property
Hotel connected to a shopping centre in Suzhou with 2 restaurants

Photo gallery for Four Points by Sheraton Taicang

Indoor pool
42-inch LCD TV with satellite channels, TV
Lounge
Premium bedding, down duvets, minibar, in-room safe
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$128
includes taxes & fees
21 Feb - 22 Feb

Explore the area

View map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Place, Wanda Plaza
    ‪1 min drive‬
  • Place, Haitian Temple
    ‪3 min drive‬
  • Place, Taicang Park
    ‪5 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪53 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Traditional Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Suite, 1 Bedroom

Comfort Suite, 1 Bedroom

Comfort Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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4.5 out of 5, Wonderful, 184 reviews
The price is NZ$139
includes taxes & fees
14 Feb - 15 Feb
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About the area

Suzhou

Four Points by Sheraton Taicang places you in the heart of Suzhou, connected to a shopping centre and 0.5 km (0.3 mi) from Wanda Plaza. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .The restaurant, Eatery, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym and sauna as well as access to free bike hire. Business amenities include a meeting room, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Suzhou hotel, you'll be 2.6 km (1.6 mi) from Haitian Temple and 4.4 km (2.8 mi) from Taicang Park.

What's nearby

  • Wanda Plaza - 1 min drive - 0.4 km
  • Haitian Temple - 3 min drive - 2.9 km
  • Nanyuan Park - 4 min drive - 3.8 km
  • Taicang Park - 5 min drive - 4.7 km
  • Zhangpu Former Residence - 5 min drive - 4.8 km

Getting around

  • Taicang Station - 14 min drive
  • Nanxiang North Railway Station - 33 min drive
  • Pudong International Airport (PVG) - 82 min drive

Restaurants

  • ‪Riverside Bar&restaurant - ‬3 min drive
  • ‪弇山文人面馆 - ‬11 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪太仓锦江国际大酒店 Jinjang International Hotel Taicang - ‬2 min drive
  • ‪Pizza Hut 必胜客 - ‬9 min walk

About this property

Four Points by Sheraton Taicang

Hotel connected to a shopping centre in Suzhou with 2 restaurants
As a guest of Four Points by Sheraton Taicang, you'll find an indoor pool, a sauna, a fitness centre, and complimentary bicycles. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Taicang. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Suzhou hotel.

  • 1 building
  • 437 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

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Daily buffet breakfast (CNY 108 per person)
Holiday Inn Taicang City Centre by IHG
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 37 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Taicang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Taicang?

Four Points by Sheraton Taicang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Taicang?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Taicang on 21 Feb 2026 start from NZ$128.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Taicang?

Yep, Four Points by Sheraton Taicang has a free self car park.

Does Four Points by Sheraton Taicang have a pool?

Four Points by Sheraton Taicang has an indoor pool.

What luxury perks are available at Four Points by Sheraton Taicang?

Four Points by Sheraton Taicang features an indoor pool, a steam room and 2 restaurants. All guestrooms come with deep soaking tubs and premium bedding.

What makes Four Points by Sheraton Taicang a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton Taicang.

Is Four Points by Sheraton Taicang family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Taicang is a hit with families.

Are there hot tubs in the rooms at Four Points by Sheraton Taicang?

No, but there are deep-soaking baths in the guestrooms.

Does Four Points by Sheraton Taicang serve breakfast?

You bet, buffet brekkie is offered daily.

Is there a free airport shuttle available at Four Points by Sheraton Taicang?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton Taicang?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Taicang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Taicang?

No, pets and service animals are not allowed.

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 4 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

6/10 Okay

Naeun

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 points

It was great & relaxing

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Taicang stay.

The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean with a friendly saff.

Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four Points? I thought Four Seasons!

Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

10/10 Excellent

INSUNG

Stayed 1 night in Nov 2025

8/10 Good

machinery

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
대체적으로 만족합니다. 다음번 출장에도 재사용 용의 있습니다
Stayed 4 nights in Jul 2025

8/10 Good

PO-CHANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿評價

房間整潔乾淨！
Stayed 2 nights in Jul 2025

8/10 Good

Oddvar

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Koichi

Stayed 1 night in Nov 2024

8/10 Good

Taehwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Taehwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Taehwan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024